Vodafone UK - South Shields Reviews 

238
TrustScore 5 uit 5

5,0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


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Beoordeeld met 5 van de 5 sterren

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 2 , 59 King Street, NE33 1DH, South Shields, Verenigd Koninkrijk

5,0

Uitstekend

TrustScore 5 uit 5

238 reviews

5 sterren
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2 sterren
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5,0

Alle reviews

(238)

40.694 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Staff very good explained everything…

Staff very good explained everything well so I could understand also a good deal

29 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi there,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service from the manager at the…

Amazing service from the manager at the south shields store . Fast and efficient

29 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Gamiel,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Carl the store manager to sort me a…

Carl the store manager to sort me a great deal on the pixel 8 pro , brilliant service from start to finish will definitely be using that store as staff are really helpful

27 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi irene,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Carl providing a deal you are happy with.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Visited the store after other stores…

Visited the store after other stores not being to fix my problem with my account . Carl is a credit to the company

27 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Simon,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the store and the great service Carl has provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant experience

Brilliant experience, Carl was amazing after my last bad experience in the same store

29 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Linda,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Carl has turned around you experience.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

purchased home broadband.very happy…

purchased home broadband.very happy with in store service

8 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Dian,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

recently upgraded

recently upgraded. they helped me chose the perfect plan. really good service

17 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Ian,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with your new plan.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Girls very helpful and friendly

Girls very helpful and friendly

22 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Seanna Stobbart South Shields

We dealt with Seanna Stobbart at the South Shields store. She was extremely helpful and thorough in her product knowledge. She was able to satisfy our needs of what we required in an efficient and friendly manner. She displays excellent customer service skills and is a credit to your company.

17 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Wendy,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

12 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Julie,

This is a great review for our South Shields store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

The staff were extremely helpful

The staff were extremely helpful, Simon sorted out my phone problems.

6 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Irene, thank you for your feedback. It's great to see Simon was able to help.
Thanks again, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Advisor

The advisor who I seen was polite, friendly and helped me. He us a credit to you company.

31 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Lyndsay. Thank you for your review. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service as always from local…

Great service as always from local branch

29 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Maureen,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Carl was amazing and helped me with…

Carl was amazing and helped me with loading a memory card when nobody else would help

24 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi Carole,

Thank you for taking the time to review, it's great to hear about your recent experience and feedback for Carl.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant, friendly staff and great service!

27 april 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Cole was good brilliant service

26 april 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful and talked me through…

Really helpful and talked me through the process of my new contact and phone. Highly recommend.

26 april 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service lovely staff

28 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Thanks for five star review, Barbara - it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

27 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Thanks for the brilliant feedback, Keith! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great very helpful

11 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - South Shields

Antwoord van Vodafone UK - South Shields

Hi there,

Thanks for the brilliant feedback! It's really appreciated.
Vodafone Social Media Team

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