Vodafone UK - Southampton West Quay Reviews 

397
TrustScore 5 uit 5

4,9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB


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Beoordeeld met 5 van de 5 sterren

Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very grateful for the service and help from Graham and Jake last week in the Southampton branch. I had been putting off upgrading my phone after a bad experience in the Vodafone shop a few years ago.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Southampton West Quay

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

397 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(397)

40.419 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Thank you to Rachel for her help & her…

Thank you to Rachel for her help & her ability to explain everything in plain English

3 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay


Hey Judith,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tk was very helpful when i needed help…

Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !

24 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hi Chelsea, thank you so much for your wonderful review and the amazing support you’ve shown for Tk, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Alessia was amazingly helpful when sorting out plan for child’s first phone. Getting the best deal we could have

Alessia was amazingly helpful when setting up my daughter first phone and spent time
Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recommend.

1 september 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Michael,
Thanks for the lovely review and the fantastic support you’ve shown for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Charlene,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alessie gave me very good service Thank…

Alessie gave me very good service Thank you

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey David,
Thanks for the lovely review and fantastic support for Alessie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alwssia is very helpful and patient.

Alwssia is very helpful and patient. She explains everything in detail.

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Tycheng,

Thanks for the lovely review and fantastic support for Alwssia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam it was the best advisor

Sam it was the best advisor, thank you Sam

22 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very pleased with the help I’ve…

Very pleased with the help I’ve received from Vodafone. Alessia was most helpful as she was a few weeks ago when I came in with another little problem.

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

"Hey Dale,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

Sam was great

Sam was great! I actually can’t fault him! Thanks again

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Davey was very helpful saving me money

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Paul,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry got me a good deal

Harry got me a good deal! Great service.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hi Donna, thank you so much for your wonderful review and the amazing support you’ve shown for Harry, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Alessia was a pleasure to deal with

Alessia was a pleasure to deal with, she listened to my requirements and assessed my needs and then gave me the service which was exactly right for me.

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Richard,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rachel was really helpful and explained…

Rachel was really helpful and explained everything really nicely.

6 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Andy,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sukhvinder was so helpful and…

Sukhvinder was so helpful and knowledgeable nothing was to much trouble and fantastic knowledge and so well mannered 💯 would recommend

5 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Martine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kam helped me with my new device

Kam helped me with my new device, will return again !

4 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Christopher

Christopher, who works at the Vodafone store in Southampton was very helpful and friendly. He helped me with my upgrade and transferred all my personal data to my new phone. He was very patient, polite and got me everything I needed.
Thank you Chris ☺️

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Chanell,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Dillon was very helpful and friendly. Made the process easy and I’m very happy with my experience.

1 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Ruby,

Thanks for the lovely review and fantastic support for Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry on the door was excellent

Harry on the door was excellent, informative.

31 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Frank,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good guidance from Kam

Good guidance

27 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Bernard,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

We recently visited Vodafone and had the best customer service experience. Sam Mafia was absolutely excellent—friendly, knowledgeable, and incredibly helpful throughout the whole process. They took the time to answer all of our questions, made everything easy to understand, and ensured we left completely satisfied. It's rare to receive such outstanding service these days, and Sam is a real credit to Vodafone. Thank you for making our visit such a positive experience. Highly recommended!

25 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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