Vodafone UK - Southampton West Quay Reviews 

401
TrustScore 5 uit 5

4,9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Southampton West Quay

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

401 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(401)

41.418 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great customer service

Dillon was very helpful and friendly. Made the process easy and I’m very happy with my experience.

1 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Ruby,

Thanks for the lovely review and fantastic support for Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry on the door was excellent

Harry on the door was excellent, informative.

31 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Frank,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good guidance from Kam

Good guidance

27 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Bernard,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

We recently visited Vodafone and had the best customer service experience. Sam Mafia was absolutely excellent—friendly, knowledgeable, and incredibly helpful throughout the whole process. They took the time to answer all of our questions, made everything easy to understand, and ensured we left completely satisfied. It's rare to receive such outstanding service these days, and Sam is a real credit to Vodafone. Thank you for making our visit such a positive experience. Highly recommended!

25 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

TK was very helpful

TK was very helpful

24 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Hannah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tk very professional and easy to…

Tk very professional and easy to communicate with

23 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Nigel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam C was excellent from the moment we…

Sam C was excellent from the moment we started speaking it was clear he knew the best deals available and within minutes walked away with a brand new phone! Will definitely be returning to get my partner a new phone in a couple months!

17 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Sam,

Thanks for the lovely review and fantastic support for Sam C.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam is a great asset for the company

Sam is a great asset for the company, super knowledgeable and very helpful to make a right decision

17 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Zoltan,

Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Needed a temporary sim card and Alessia…

Needed a temporary sim card and Alessia helped us. Happy with service

14 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Romuald,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Davey was helpful

14 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dillion was really helpful

Dillion was really helpful. Took the time to listen to my needs as a customer and did everything he could to facilitate. Walked away with an upgrade and saved money across all my plans in the process. Thank you Dillion, I walked out a very happy customer!

13 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

SIM only deal

Required SIM only deal, TK was very helpful and welcoming, dealt with my request efficiently, pleased with the service I received, thank you.

7 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Susan,

Thanks for the lovely review and fantastic support for TK.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I visited the Vodafone shop in…Southampton West Quay

I visited the Vodafone shop in Southampton West Quay today and was served by Sukhvinder The customer service was excellent and they helped to bring my monthly bill down considerably. I was also impressed by the repair service and phone recycling available. Thank you for such a fast, smooth and professional service!

11 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Lucinda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely amazing personal service

Absolutely amazing personal service. The staff in Vodaphone Southampton couldn’t do enough to help and I had the best assistance and advice . I am impressed with their knowledge and support and I have been a customer for years and never had such great help- thank you and a special shout out to TK who was amazing and an asset to you

9 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Denise,

Thanks for the lovely review and fantastic support for TK. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very grateful for the service and help…

Very grateful for the service and help from Graham and Jake last week in the Southampton branch. I had been putting off upgrading my phone after a bad experience in the Vodafone shop a few years ago. To my delight, Vodafone seem to have taken on board that it is better to listen to the customer rather than to patronise them. I left with an appropriate phone for my needs and comprehensive advice about transferring data and trading in my old handset. Many Thanks.

2 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Katy,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sukhvinder was very helpful and great…

Sukhvinder was very helpful and great service instore

7 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Vicky,

Thanks for the lovely review and fantastic support for Sukhvinder. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I found Alessia very helpful and sorted…

I found Alessia very helpful and sorted out my problem efficiently. No hesitation in using the service in the future.
Thanks to Alessia.

3 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Len,
Thanks for the lovely review and fantastic support for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tanaka was great

Tanaka was very helpful, went through everything and all the information

2 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey,

Thanks for the lovely review and fantastic support for Tanaka.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry helped me understand my phone…

Harry helped me understand my phone storage. Very helpful, knowledgable. Great service.

28 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dillion was very helpful helped me…

Dillion was very helpful helped me setup broadband.

15 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hi Gregory , thank you so much for your wonderful review and the amazing support you’ve shown for Dillion , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

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