Vodafone UK - Southampton West Quay Reviews 

401
TrustScore 5 uit 5

4,9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Southampton West Quay

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

401 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(401)

41.511 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Harry helped me changing my plan for a…

Harry helped me changing my plan for a much better one that will allow me to save me 10£ monthly plus at least another 200£ a year in roaming in Europe

7 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Helder,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Kam.

4 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service by Kaz very happy.

1 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Given excellent service by Kaz

Given excellent service by Kaz, very kind and professional.

1 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dillion has been amazing

Dillion has been amazing! Patient, excellent at going through all that I need to know.Thank you

1 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exceptional service by Sam

Sam the retail advisor offered an exceptional service. He listened to what my specific requirements were and advised accordingly. Vodafone are lucky to employ such a professional & personable advisor.

30 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Melanie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

A phone shop with no phone

A phone shop with no phone, so you can't call them.

21 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Ian,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service. Please come chat to my team on Facebook at vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service is slick at Vodafone Southampton

My order was ready and waiting, and the processing was seamless. Staff member Alessia was very helpful and knowledgeable.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Andy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alessia was doing great today

Alessia was doing great today.
Thank you.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kam helped me purchase my new phone

Kam helped me purchase my new phone. Great assistance from Kam and look forward to upgrading my phone again.

15 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Stephen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chloe helped me with a new iPad

12 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Oli,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rachel provided a very efficient and…

Rachel provided a very efficient and friendly service. She was very knowledgeable.

14 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Rob,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry was brilliant

Harry was brilliant, he was very helpful, knowledgeable, knew exactly what he was doing.
Found me the best prices for 2 phones.
Great guy.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Tasha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jake was very helpful

Jake was very helpful, he went through all possibly options and set me up with my new contract. Jake also went through some software entertainment packages. Very helpful and I would recommend.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Richard,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Quick and brilliant service from Nic.

Quick and brilliant service from Nic.

13 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Luis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris and Davey were extremely helpful…

Chris and Davey were extremely helpful in store and got my upgrade done and even got me global roaming .

12 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Graham,

Thanks for the lovely review and fantastic support for Chris and Davey.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alessia was really helpful and cheerful…

Alessia was really helpful and cheerful while trying to save me money while getting me the best deal

11 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey maribel,

Thanks for the lovely review and fantastic support for Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alessia

Alessia was very helpful and nice to chat to, she helped me change to vodafone from O2, the process was easy and simple.

8 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Mellon,

Thanks for the lovely review and fantastic support for Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful

Rachel was really helpful. I came into the store to buy my son his first phone and she gave me a great deal and even managed to reduce the price of mine and my others sons airtime plans. I am not very knowledgeable when it comes to mobile phones and Rachel was really informative and took her time to ensure I was happy with the product and airtime plans that were offered.

7 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Hannah,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dillion was excellent

Dillion was excellent

5 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Gabriela,

Thanks for the lovely review and fantastic support for Dillion.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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