Vodafone UK - Sunderland Reviews 

174
TrustScore 5 uit 5

4,8

40A The Bridges, SR1 3LB Sunderland, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited the bridges store Sunderland, I had a sim issue and alex dealt with it quickly and efficiently, great customer service from alex

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and helpful store adviser achieved what I went in for, very quick and explained everything in layman terms would highly recommend Vodafone to friends and family

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It has been a pleasant experience with Andrew who has explained all thank you Andrew your star

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 40A The Bridges, SR1 3LB, Sunderland, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

174 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(174)

40.969 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

we would like to thank anthony for his…

we would like to thank anthony for his excellent service and communication with us thank u

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It has been a pleasant experience with…

It has been a pleasant experience with Andrew who has explained all thank you Andrew your star

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Iris,

Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I visited the bridges store Sunderland

I visited the bridges store Sunderland,
I had a sim issue and alex dealt with it quickly and efficiently, great customer service from alex

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hi Steven, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and helpful store…

Very knowledgeable and helpful store adviser achieved what I went in for, very quick and explained everything in layman terms would highly recommend Vodafone to friends and family

3 augustus 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hi Brenda, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic customer service and support

Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was extremely helpful and super easy to talk to, and did a fantastic job! Thank you

2 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Donna was amazing her customer service…

Donna was amazing her customer service is excellent! Very welcoming and helpful, thank you!

2 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Kat,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Outstanding service Andrew

Outstanding service Andrew, Helpful + Undertsanding.

17 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Hazel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant help from alex made…

Brilliant help from alex made experience so easy and pleasant,so professional,made a task i was dreading,lovely.ive always had great help at the sunderland vodafone shop and vodafone in general.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went into Vodafone was seen by a young…

Went into Vodafone was seen by a young gentleman Andrew to put roaming on my phone was very professional and friendly Thank you again Andrew a asset to your company

7 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Virginia,
Thanks for the lovely review and fantastic support for Andrew
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mark was fantastic

Mark was fantastic. Very informative and helpful

5 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Debra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful was really nice and…

Extremely helpful was really nice and just overall a really great experience

1 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Mommawilson,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

They sell phones and contracts and…

They sell phones and contracts and that's abour it. Customer service? Forget it. They don't wanna know, treat you like an idiot, give duff gen and aren't interested. Avoid this place.

21 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hi there,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone

Thanks
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you

Im very impressed with Andrew, he has helped me greatly and ive ended up with a new phone.

8 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Lindauzu,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service and advice

Amazing customer service and advice from Adilah. Lovely, friendly and knowledgeable staff member. Pleasure to deal with and a credit to Vodafone.

7 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Rebecca,

Thanks for the lovely review and fantastic support for Adilah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I spoke to Adilah and she was very…

I spoke to Adilah and she was very thorough and helpful definitely worth speaking to her!

4 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Grace,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex customer service was amazing 💯💯

2 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sunderland

Hey Prescilia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Beoordeeld met 5 van de 5 sterren

Customer service is top notch 💯

2 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Sulaimon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Adilah was lovely great service

Adilah was lovely great service, friendly and got me the best deals. Thank you

7 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Andrew was really helpful

Andrew was really helpful, explained everything clearly and made setting up my sim really easy :)

5 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Alex was very helpful and pleasant.
Excellent customer service

5 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Sunderland

Antwoord van Vodafone UK - Sunderland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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