Vodafone UK - Sutton Coldfield Reviews 

325
TrustScore 5 uit 5

4,9

Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB


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Beoordeeld met 5 van de 5 sterren

Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a wonderful experience with Aman from Vodafone. He was extremely professional, patient, and knowledgeable. Aman took the time to clearly explain all the available plans and helped me choose the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. S... Toon meer

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Bedrijfsgegevens


Contactgegevens

  • Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

325 reviews

5 sterren
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3 sterren
2 sterren
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4,9

Alle reviews

(325)

42.456 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I thoroughly enjoyed my experience and…

I thoroughly enjoyed my experience and the customer service has definitely improved in very happy with the advisor who served me, Shriya and will definitely come back to see her if I need help

3 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hi. We're so happy you enjoyed your visit and found our service helpful. We appreciate you taking the time to share your positive experience, and we look forward to assisting you again in the future. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Needed secure net removal and jag was…

Needed secure net removal and jag was very helpful

30 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hi. We're happy to hear that our team helped with your secure net removal. Thank you for your positive feedback; we appreciate it! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Your staff Emily has been very helpful…

Your staff Emily has been very helpful and kind attitude

22 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came to store as my phone had a…

I came to store as my phone had a virus, Emily got tbat fixed for me. She wasvery helpful

14 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a wonderful experience with Aman…

I had a wonderful experience with Aman from Vodafone. He was extremely professional, patient, and knowledgeable. Aman took the time to clearly explain all the available plans and helped me choose the one best suited for my needs. What stood out most was his friendly attitude and willingness to go the extra mile to resolve my queries quickly.

1 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I have been with Vodafone for 29 years

I have been with Vodafone for 29 years. And never met a caring, helpful and responsive Vodafone assistant. I have trained customers service all over the world but Jubel has been outstanding . Please reward and appreciate him appropriately.

27 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey Josephine,

Thanks for the lovely review and fantastic support for Jubel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily gave me some great advice today

Emily gave me some great advice today, shes very helpful

26 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Janet,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Was well received by jag

Was well received by jag. Appropriate chair provided by jag. Told him the problem and he understood the situation and went about it and solving it. Refered to his colleagues necessary jubel and Mac. He also had the time and patience to deal with me, previous Vodafone shops I never got this level of customer service, and here it was very good and I am happy.

25 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey David,

Thanks for the lovely review and fantastic support for Jag.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily gave some great advice about…

Emily gave some great advice about roaming in spain

23 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jag was very helpful with my data plan

18 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily has helped me on multiple…

Emily has helped me on multiple occasions in the shop

17 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service very friendly and…

Excellent service very friendly and very up to date on phones very pleased thanks Emily

14 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff are always lovely and really…

Staff are always lovely and really helpful. We usually served by Emily who always sorts any problems we have and is lovely.

5 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're happy to hear that our staff are helpful and provide excellent service! We appreciate you taking the time to leave us this amazing review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful with the communication…

Very helpful with the communication from Jag

3 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're happy to hear that our communication was helpful. Thank you for your positive feedback; we appreciate it!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jag was helpful with my phone settings…

Jag was helpful with my phone settings and to correct them

3 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Thank you for sharing your positive experience with us and taking the time to leave us this review!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jag was very helpful with my upgrade

Jag was very helpful with my upgrade

3 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're happy to hear that your upgrade went smoothly. We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service was first class

Service was first class, the Assistant Managr Emily went out if her way to alleviate any concerns I had

2 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily was good

Emily was good, very nice!

2 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily has served me a few times

Emily has served me a few times, she's very helpful

2 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily was great and listened to exactly…

Emily was great and listened to exactly what I needed

1 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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