Vodafone UK - Swansea Reviews 

244
TrustScore 5 uit 5

4,9

4 Union Street, SA1 3EE Swansea, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable assistan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dan in the vodaphone shop swansea was incredibly knowledgable and had endless patience Nothing was too much bother and he went above and beyond to help Thanks again

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into Vodafone Swansea and was directed to see Grant. He was extremely helpful and had excellent knowledge of the phone problem that I was having. Many thanks Grant.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 4 Union Street, SA1 3EE, Swansea, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

244 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(244)

41.691 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Came in with phone malware and Dan…

Came in with phone malware and Dan fixed it for me. Great service!

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Sheila,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Ryan

Excellent customer service from Ryan, excellent advice very helpful.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Andrea,

Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent

Dan in the vodaphone shop swansea was incredibly knowledgable and had endless patience

Nothing was too much bother and he went above and beyond to help

Thanks again

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Lora,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The representative at Vodafone

The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable
assistant.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Pam,

Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service - helpful, knowledgeable and efficient. Superb!

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hi Chris, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nikita and Scott were amazing

Nikita and Scott were amazing. Best service ive had in Swansea store. Helped me sort my issue. Thanks

8 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hi Anne, thank you so much for your wonderful review and the amazing support you’ve shown for Nikita and Scott, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Sophie was fantastic

Sophie was fantastic! Very helpful. She gave me all the info without pushing for me to upgrade. A good experience, thank you

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Christine,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Swansea very helpful

Went into Vodafone Swansea and was directed to see Grant.
He was extremely helpful and had excellent knowledge of the phone problem that I was having.
Many thanks Grant.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Mary,

Thanks for the lovely review and fantastic support for Swansea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie worked very hard to get my self…

Katie worked very hard to get my self and my partner a good deal,we both are very happy with her efforts

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Roy,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Short wait

Short wait. Greeted immediately. Served by Dan. Very knowledgeable and very helpful. Thank you Dan

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Tracey,

Thanks for the lovely review and fantastic support for Den.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very approachable staff with a good…

Very approachable staff with a good understanding of products and customer needs. Staffmember called Owain

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Much easier than anticipated…. Grant explained things carefully and showed us various options.

29 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service
Grant helped us through purchase
He was clear and concise
He was very helpful and informative
Very personable

29 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Jayne,
Thanks for the lovely review and fantastic support for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New phone served by Owain very helpful…

New phone served by Owain very helpful made the experience so stress free

Thanks

27 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Stevens,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from owain can't…

Excellent service from owain can't recommend him enough

27 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Leighton,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Katie was really helpful in sorting out my new phone in and out in less than 15 mins. Great customer service all round

17 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hey Aaron,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie provided exceptional customer…

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with patience, and made the whole experience easy and stress-free. It's clear she takes pride in her work and truly cares about her customers. She's a real credit to the team, and I hope her excellent service is recognised. Thank you, Katie!

17 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hey Sammina,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service and very…

Excellent customer service and very informative. Katie definitely knew what she wa talking about
Thankyou Katie 😀

1 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Joan,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ewan was an amazing help he dealt with…

Ewan was an amazing help he dealt with my problems quickly and professionally

25 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hey Paul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was amazing and helped me find a…

Katie was amazing and helped me find a new phone, contract and helped me transfer my data to my new phone and helped to transfer my old phone to my daughter.

20 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hey Tracy,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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