Vodafone UK - Swansea Reviews 

255
TrustScore 5 uit 5

4,9

4 Union Street, SA1 3EE Swansea, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 4 Union Street, SA1 3EE, Swansea, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

255 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(255)

40.947 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thank You Katie in Swansea for helping…

Thank You Katie in Swansea for helping my son with his first watch and phone! Excellent service

7 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Mia,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maddie was really helpful and made…

Maddie was really helpful and made everything straight forward and easy for me to understand. She’s found me a better plan while helping me with my original query and shown me deals I can benefit from. So lovely, very grateful!

7 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Jemima,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie

Katie
Very helpful making it an easy experince for me. Lovely lady xx

4 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Jane,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Job Ethan

Went in to the store with a phone issue, Ethan Lin was extremely helpful and help me find a great deal, thanks

27 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Onyinye,

Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was so welcoming as soon as we…

Katie was so welcoming as soon as we walked into the store. She was very helpful and knowledgeable, absolutely fantastic!

31 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Rachel,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rowan was very knowledgeable and…

Rowan was very knowledgeable and helpful i would highly recommend visiting for help with purchasing mobile or broadband

17 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was brilliant

Katie was brilliant

6 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey siss,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was exceptional

Katie was exceptional, so professional and helped so much .

5 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie in the Swansea store was a…

Katie in the Swansea store was a massive help and help led me to save a lot of money on our monthly bill!

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Katharine,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was superbly well informed and…

Katie was superbly well informed and able to provide a high standard of professional skills knowledge and understanding of our needs and requirements.She really sorted out our

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Alison,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful Worker

Ethan L was very helpful and gave me a great deal

27 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Nnaemeka,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was fantastic

Katie was fantastic, great customer service and advice, Thank you!

30 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Daniel,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Samsung upgrade by Maddie.

I was served by Maddie who made the process of finding the replacement Samsung phone for my old quick and easy, explaining the differences between the versions of the model I wanted. Maddie also found me the best deal for what I needed. Excellent service.

15 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Ian,

Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had Katie’s help me today and what a…

I had Katie’s help me today and what a pleasant time I had with her so quick and give me the best deal I wanted to upgrade today. Excellent service with her

16 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Nicola,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was amazing and made sure we got…

Katie was amazing and made sure we got everything we needed she went above and beyond for me.

13 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey leah,
 
Thanks for the lovely review and fantastic support for Katie.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Incredibly helpful and friendly.

9 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hi Lesley,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff

Picked up my new phone on Wednesday from the Vodafone shop in Swansea. I'm not very good with technology but was very impressed with Ewan that served me. Very polite, patient with my questions and so helpful.

Thank you Ewan.

3 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hey Sandra,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ewan was a great help very polite can’t…

Ewan was a great help very polite can’t thank him enough

2 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Andrew,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Top service from rowan

Top service from rowan, lovely gentleman.

28 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing such lovely service with the…

Amazing such lovely service with the great staff at the store Ethan was so helpful and everything was done professionally

22 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hey Hazal,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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