Vodafone UK - Swansea Reviews 

255
TrustScore 5 uit 5

4,9

4 Union Street, SA1 3EE Swansea, GB


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Beoordeeld met 5 van de 5 sterren

I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Toon meer

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Beoordeeld met 5 van de 5 sterren

Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again

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Beoordeeld met 5 van de 5 sterren

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 4 Union Street, SA1 3EE, Swansea, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

255 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(255)

41.063 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Josh in the Swansea store is such so…

Josh in the Swansea store is such so helpful 💯 first class service

22 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Angela,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rhys was really helpful and explained…

Rhys was really helpful and explained everything

18 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Melanie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was very helpful and explained…

Katie was very helpful and explained everything very clearly.

1 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey Michael,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh at Vodafone Swansea shop…

Josh at Vodafone Swansea shop exceptional service to me an 87ur old tech dinosaur. Josh ŵas polite,courteous and VERY helpful. Outstanding service. Thanks Josh.

1 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The customer service was excellent

The customer service was excellent, very friendly and helpful and knowledgeable
Katie was amazing.

21 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hi Jo,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nice and easy and best deal found to…

Nice and easy and best deal found to suit my needs

21 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hi Gareth,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Broadband

Went in regarding the broadband side of things for my first home. Josh was there to assist me in explaining all aspects of the process clearly. Having 3 phones with Vodafone, I knew the service was going to be to a high level and it was. Thankyou to Josh and the Swansea team for taking the time to make this new journey for me a whole lot easier.

19 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hi Alex,

Thanks for your review for Josh. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Brilliant staff Katie so so helpful

Brilliant staff Katie so so helpful

19 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

What super feedback for Annette! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh is a tech wizard!

Josh was so kind and patient. I've been in to see him a couple of times now and he's always so helpful. Thank you so much!

19 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Thank you for the great feedback for Josh, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh

Josh. He was amazing, knowledgeable and very helpful.

17 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hi Tim,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Popped into Swansea store and was…

Popped into Swansea store and was served by Katie. She was absolutely fantastic! Was very prompt and gave service with a big smile. Conversed with us and had a laugh. Really made the whole visit superb!

15 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hi Ashley,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A great experience

Thank you to Joshua for all your help today. Very helpful with my phone contract renewal and took the time to explain options fully.
I ended up switching my broadband over too as I was very impressed with the deal on offer.

15 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hi Rebecca,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Joshua is very professional and has…

Joshua is very professional and has helped my family several times over the last few years, any issues we’ve had he’s managed to sort out there and then for us. Fantastic service

10 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hi Cara,

Thank you for your review, and for sharing the experience you had with Joshua. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh was great

Josh was great . Explained everything very clearly , happy to answer any additional questions and was very friendly. Great experience

9 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellentkatie is the best! assistance from Katiewith all…

Excellent assistance from Katiewith all aspects of upgrading my iPad and phone

7 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Hi Maureen,

Thank you for your review for Katie. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Rowan

Great service from Rowan. Easy phone swap & a fantastic deal.

7 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

Hi Simon,

Thank you for your review for Rowan. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Quick

Quite quick. Rhys was helpful and not at all pushy. Good advice.

7 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

We’re grateful for your fantastic feedback for Rhys, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into Swansea branch Vodafone for…

Came into Swansea branch Vodafone for help with big bundle. The sales advisor Jakub was very polite and efficient. He is very good for your business.

27 februari 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

It's great to see your kind words for Jakub, we really appreciate it! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maddie or Maddy (sorry)

Maddie or Maddy (sorry). Was awesome ! Thank you :)

16 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swansea

Thanks for your fab feedabck for Maddie 😊 All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mobile and broadband set up

Calm, explained everything sorted me out not a problem

24 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Swansea

Antwoord van Vodafone UK - Swansea

We appreciate your positive feedback, John. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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