Vodafone UK - The Strand Reviews 

196
TrustScore 5 uit 5

4,9

408 The Strand,Covent Garden, WC2R 0NE London, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a great experience at Vodafone! As an international student I was incredibly stressed about the whole process and had many questions. Abhi was kind enough to help me not only set up a whole inte... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - The Strand

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 408 The Strand,Covent Garden, WC2R 0NE, London, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

196 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(196)

40.947 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Lexy sorted everything I needed so quickly and efficiently

20 september 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi Tara,

It's great to hear about your recent experience, and how Lexy has provided a great experience. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexi

Lexi, Store Manager, at the Strand could not have been more helpful. I am truly pleased with the service she provided.

5 september 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexy and Kai was great !

Lexy and Kai was great ! Very good service. Thank you for the upgrade

4 september 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi Becky,

Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Lexy and Kai have been able to help you.

If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexy - Strand

Amazing service! Super helpful and have wonderful advice

15 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi Chris,

Thanks for a lovely review for Lexi.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

A very happy customer

Extremely happy with the customer service at the Vodafone shop on Strand. I have come here multiple times over the last 6 months and have been extremely impressed by Kai - his knowledge and his very helpful attitude

11 augustus 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hey Pareejat,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kai at the Strand branch was super…

Kai at the Strand branch was super knowledgeable and friendly - really took his time to help me with a suitable deal!

9 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi. Thank you for your review for Kai. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

worst diservice ever,systems and staff…

worst diservice ever,systems and staff not fit for purpose,15 staff interactions later matter not resolved,lied to and promises unfulfilled,monies STOLEN by vodafone still not explained.

3 augustus 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi Michael,

It's disappointing to hear of your recent experience, so we can investigate what's happened and fix any mistakes that may have been made, could you please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Malek

Great help sorted my phone.

5 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi Idriz. Thank you for your review for Malek. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience from lexi today

Great experience!!

5 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi Jiayu,

It's lovely to hear you've had a great experience in store. Thanks for your support.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team


Beoordeeld met 5 van de 5 sterren

Thank you Lexy very professional…

Thank you Lexy very professional service :)

5 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi Christopher,

This is a great review for Lexy. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Lexy was really helpful and great to…

Lexy was really helpful and great to speak to.

4 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hey Joane,

Thanks for the lovely review and fantastic support for Lexy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexy really supported me and cared…

Lexy really supported me and cared about my problem. She helped me sort a new sim after having a phone stolen and was so friendly and approachable.

4 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hey James,

Thanks for the lovely review and fantastic support for Lexy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very supportive!

3 juli 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hey Geoff,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very nice

Lexy is very thoughtful and nice

6 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hey Kai,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexi and Umar were super friendly and…

Lexi and Umar were super friendly and helpful finding the best deals.

6 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hey Ciara,

Thanks for the lovely review and fantastic support for both Lexi and Umar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexy- great service

Lexy- great service, many thanks

6 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hey Alexander,

Thanks for the lovely review and fantastic support for Lexy. We love getting such great reviews like this.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexi was great thank you !

5 juni 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hey Oleg,

Thanks for the feedback and support, it's always great to receive such lovely reviews we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very great service from lexy

Very great service, friendly and professional.

30 mei 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hey Payton,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy to help and expeditious

The young woman who helped me appeared happy to assist and quickly accomplished what I was unable to do myself using the VOXI app. I was grateful for her help

I might add that I would appreciate it if Vodaphone would adapt VOXI to accommodate non-UK addresses when making purchases. The postal code field needs to be more flexible.

15 mei 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi Leigh. Thank you for your review and suggestion. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexi Strand

Lexi Strand was great! Very helpful.

16 mei 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi Terry. Thank you for your review for Lexi. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

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