Vodafone UK - The Strand Reviews 

196
TrustScore 5 uit 5

4,9

408 The Strand,Covent Garden, WC2R 0NE London, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a great experience at Vodafone! As an international student I was incredibly stressed about the whole process and had many questions. Abhi was kind enough to help me not only set up a whole inte... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - The Strand

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 408 The Strand,Covent Garden, WC2R 0NE, London, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

196 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(196)

40.947 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Thank you Ekram!

Ekram and all the team were super helpful and patient. Would always come here over the branch on Long Acre where the staff were not helpful

15 mei 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hi Lola. Thank you for your review for Ekram. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexy was fabulous.

15 mei 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hi Romain. Thank you for your review for Lexy. It's always lovely to read such fab feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexi was fantastic!

Lexi was fantastic!! New to London from Australia. No hard sell, super friendly! Lexi was generous with her time, and so helpful, for us newbies from another country!!
Would recommend her any day of the week!!

15 mei 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hi Francis,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lady called lexi

Amazing service from a lady called lexi thank you !! Very helpful and friendly.

12 mei 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hey Scott,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service - very helpful taking time to assess needs.

12 mei 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hey Philip,

Thanks for the lovely review and fantastic support for .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was served by Lexy

I was served by Lexy, the manager of the branch, an extraordinary person, I had a 10+ rating. Thank you

2 mei 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hi Iaroslav,

This is amazing feedback to read for Lexy. Thanks for your high rating.

If you ever need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

SIM swap issue solved, great customer service!

I came in with a SIM swap issue last week (the SIM that I was sent wasn’t ordered on my account apparently, although I requested it), really great customer service from Jilani who was super friendly and sorted out my problem straight away! No SIM problems since!

21 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hi Victor, thanks for your feedback for Jilani. I'm glad to hear they were able to get your SIM swapped to the correct number.
Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone in Strand

we were at Vodafone in Strand and we met a very nice young man Kai.
He its extremely professional and competent and very polite. Thank you Kai for being amazing.

25 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing team

Amazing team! Lexy is fab! Expert advice & support.

25 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hi Maddie,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexie was fantastic

Lexie was fantastic. Very helpful and engaging.

25 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hi Samuel,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing Seevice from Alexandra the Manager!

I was dealt with by the Store manager Alexandra and she was brilliant. She listened to what my requirements were and she tailor made everything based on my needs and usage. She went beyond her call of duty to make sure I was happy and understood all the terms. I can't fault her in any way shape or form. Brilliant customer service and genuine.
Rarely seen these days if im being honest.
Thank you Vodafone and thank you Alexandra once again.🙂

24 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hi there,

Thanks for that fantastic feedback for Alexandra, it really is appreciated! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic Service !!

Amazing Service from Jilani, fully explained my new plan what I was eligible for complete difference service to what I got on the phone, I would recommend everyone going in brunch and visiting Jilani as he gave me amazing service.

19 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hi Sara,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alexy review for vodafone

A very professional lady served me called Alexy she had amazing service. She found me a great deal. Thank you.

19 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hi Amina,

This is great feedback for Alexy. I'm glad to hear you were helped to find the best deal.

We're always here to help if you need anything and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

It eda evet good he helped me a lot and…

It eda evet good he helped me a lot and it was a good experience

18 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hey Deniz,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lexy is such a nice person

Lexy is such a nice person, she is really helpful!

18 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hey Zora,

Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jilani was very helpful

Jilani was very helpful, resolved my issue and moved me onto a better value plan whilst being cheerful and chatty

17 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hey Ta,

Thanks for the support and fabulous feedback for Jilani! If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had just the most exceptional service…

I had just the most exceptional service from Kai and his colleague. My phone had just randomly stopped working and as someone who lives alone and needs their phone for work, i was a little stressed about having no device. They sorted me out with a new phone in no time and showed me how to switch all my apps over within an hour! Just exceptional. So grateful for this amazing service. They were super friendly and beyond helpful.

6 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hey Sarah,

It's so great to hear that Kai and the team were able to get everything all resolved for you! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sonia was very helpful with my upgrade

15 april 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jilani was great at strand

Best person that help me ! Jilani was great !

13 april 2023
Review zonder uitnodiging
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Antwoord van Vodafone UK - The Strand

Hey Giordano,

Thanks for the review and the feedback for Jilani; this is really great to hear!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service!

Great service!
Umar was very helpful an set me up on a plan that exactly matched all my expectations!

12 april 2023
Review zonder uitnodiging
Logo Vodafone UK - The Strand

Antwoord van Vodafone UK - The Strand

Hi Serghei,

It's always nice to read positive feedback. If you spoke to Umar in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

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