Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Toon meer
Bedrijf heeft geantwoord
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
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Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Toon meer
Bedrijf heeft geantwoord
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Toon meer
Bedrijf heeft geantwoord
Antony was really helpful and informative with helping us get the best deals for out broadband. The patience he showed was outstanding and I would definitely come again 👍
Bedrijf heeft geantwoord
What a great team of service individuals! Made my whole experience free of stress with best advice and also helped me with my mobile phones !! Thank you
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Geschreven door het bedrijf
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Verenigd Koninkrijk
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Today I went to Vodafone Shop in Lakeside and I’ve been served by a girl named Olivia, not the best experience I had, I wasn’t even seated , very cold approach , not profesional at all. Hands in her pocket when she was talking to me. Vodafone is known for professionalism and customer care.
Disappointed !

Antwoord van Vodafone UK - Thurrock Lakeside Experience
I had amazing service at Vodafone Lakeside today Tanzeel and Naz were absolutely phenomenal, Naz is a little bit chatty but lovely talk to, helped resolve my issue and lower my bill.

Antwoord van Vodafone UK - Thurrock Lakeside Experience
I would like to give special thanks to Maddy at Vodafone for the outstanding service she provided.
Maddy went above and beyond to make sure we were getting the best value for our money each month. She took the time to carefully explain all of our options and helped us choose the package that suited our needs best.
She was patient, knowledgeable, professional, and never once seemed frustrated. Her focus was on making sure we were happy and that our money was being spent wisely.
Excellent customer service from a genuinely lovely person. Maddy is a real credit to Vodafone, and we are extremely grateful for all of her help.

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Was served by Maz. The guy’s service was top tier. Big up yourself G.

Antwoord van Vodafone UK - Thurrock Lakeside Experience

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Both Denisa & Syed were fantastic help, and got everything we needed and resolved efficiently and timely. Whole process was effortless

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Maddi was a great help from lakeside branch. Very helpful

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Naz the customer advisor we dealt with was amazing, extremely helpful and patient with us throughout the whole process. Could not recommend him enough.

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Sales assistant denisa had great customer service and skills

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Thanks to nizam I purchased a new phone today . His help and expertise made it a great shopping experience . He’s a credit to your organisation

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Great experience with Vodafone. I recently bought a phone and everything went smoothly. Andrea Denisa was helpful and the service was quick and professional. Very happy with my purchase

Antwoord van Vodafone UK - Thurrock Lakeside Experience
I visited the Vodafone store as a business customer and had a great experience thanks to Maria. She was incredibly helpful, patient, and professional throughout. She didn’t rush me at all and took the time to clearly explain everything, making sure I fully understood my options. It made the whole process smooth and stress-free. I really appreciated her support and would highly recommend her to anyone needing assistance.

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Toul was very helpful when changing my phone and broadband

Antwoord van Vodafone UK - Thurrock Lakeside Experience
On Sunday, I visited your store and was again treated very professionally by Marysia. Service was top-notch. Thank you, Marysia.

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Naz was amazing, knew exactly what he was talking about - very easy process!

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Great and Denisa was brilliant to help me and needs , Andrew was very helpful in giving all the details of what I needed to know explained everything to the best of his knowledge and was kind and patient definitely helped me

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Maddi
Great experience from Maddi. Will recommend her to anyone I know. Thanks Vodafone

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Came in, looking to transfer from my current provider to Vodafone, I was served by Maz helped me transfer and get a great deal and left very satisfied and more then I was hoping. Excellent

Antwoord van Vodafone UK - Thurrock Lakeside Experience
Tanzeel was amazing and so patient. came in to fix an esim issue and was helpful straight away and gave clear instructions and help.

Antwoord van Vodafone UK - Thurrock Lakeside Experience
I had such a positive experience at the Lakeside store today thanks to Maddi. From the moment I walked in, she was friendly, professional, and genuinely willing to help. She took the time to carefully listen to what I needed, explained everything clearly, and made sure I fully understood my options before making any decisions.
Maddi is a real credit to the team. Thank you again for all your help today — I truly appreciate it!

Antwoord van Vodafone UK - Thurrock Lakeside Experience
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