Vodafone UK - Thurrock Lakeside Experience Reviews 

202
TrustScore 5 uit 5

4,9

Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Antony was really helpful and informative with helping us get the best deals for out broadband. The patience he showed was outstanding and I would definitely come again 👍

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What a great team of service individuals! Made my whole experience free of stress with best advice and also helped me with my mobile phones !! Thank you

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Thurrock Lakeside Experience

Geschreven door het bedrijf

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Contactgegevens

  • Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

202 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(202)

40.836 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Miss Olivia

Today I went to Vodafone Shop in Lakeside and I’ve been served by a girl named Olivia, not the best experience I had, I wasn’t even seated , very cold approach , not profesional at all. Hands in her pocket when she was talking to me. Vodafone is known for professionalism and customer care.
Disappointed !

10 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Thurrock Lakeside Experience

Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Yasir,

Thank you for taking the time to share your feedback. I’m really sorry to hear that your recent visit to the Vodafone store did not meet your expectations. We appreciate you highlighting your experience, as professionalism and customer care are very important to us. Your comments will be shared with the relevant team, so this can be reviewed and addressed appropriately.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had amazing service at Vodafone…

I had amazing service at Vodafone Lakeside today Tanzeel and Naz were absolutely phenomenal, Naz is a little bit chatty but lovely talk to, helped resolve my issue and lower my bill.

10 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I would like to give special thanks to…maddy

I would like to give special thanks to Maddy at Vodafone for the outstanding service she provided.

Maddy went above and beyond to make sure we were getting the best value for our money each month. She took the time to carefully explain all of our options and helped us choose the package that suited our needs best.

She was patient, knowledgeable, professional, and never once seemed frustrated. Her focus was on making sure we were happy and that our money was being spent wisely.

Excellent customer service from a genuinely lovely person. Maddy is a real credit to Vodafone, and we are extremely grateful for all of her help.

10 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Ayan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service

Was served by Maz. The guy’s service was top tier. Big up yourself G.

30 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Ouby,

Thanks for the lovely review and fantastic support for Maz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Everything

Everything

13 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Both Denisa & Syed were fantastic help

Both Denisa & Syed were fantastic help, and got everything we needed and resolved efficiently and timely. Whole process was effortless

12 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Richard,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maddi was a great help from lakeside…

Maddi was a great help from lakeside branch. Very helpful

10 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Noman,

Thanks for the lovely review and fantastic support for Maddi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Naz the customer advisor we dealt with…

Naz the customer advisor we dealt with was amazing, extremely helpful and patient with us throughout the whole process. Could not recommend him enough.

4 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Daniel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sales assistant denisa had great…

Sales assistant denisa had great customer service and skills

20 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Leanne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thanks to nizam I purchased a new phone…

Thanks to nizam I purchased a new phone today . His help and expertise made it a great shopping experience . He’s a credit to your organisation

13 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Joanne,

Thanks for the lovely review and fantastic support for Nizam .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience with Vodafone

Great experience with Vodafone. I recently bought a phone and everything went smoothly. Andrea Denisa was helpful and the service was quick and professional. Very happy with my purchase

7 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Reka,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Maria

I visited the Vodafone store as a business customer and had a great experience thanks to Maria. She was incredibly helpful, patient, and professional throughout. She didn’t rush me at all and took the time to clearly explain everything, making sure I fully understood my options. It made the whole process smooth and stress-free. I really appreciated her support and would highly recommend her to anyone needing assistance.

15 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Dean, ​

Thanks for the lovely review and fantastic support for Maria. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Toul was very helpful when changing my…

Toul was very helpful when changing my phone and broadband

19 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

On Sunday

On Sunday, I visited your store and was again treated very professionally by Marysia. Service was top-notch. Thank you, Marysia.

15 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Marcin,

Thanks for the lovely review and fantastic support for Marysia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone lakeside

Naz was amazing, knew exactly what he was talking about - very easy process!

17 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Thurrock Lakeside Experience

Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Sophie,

Thanks for the lovely review and fantastic support for Naz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great and Denisa was brilliant to help…

Great and Denisa was brilliant to help me and needs , Andrew was very helpful in giving all the details of what I needed to know explained everything to the best of his knowledge and was kind and patient definitely helped me

15 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Kirti,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maddi

Maddi

Great experience from Maddi. Will recommend her to anyone I know. Thanks Vodafone

25 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Thurrock Lakeside Experience

Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in

Came in, looking to transfer from my current provider to Vodafone, I was served by Maz helped me transfer and get a great deal and left very satisfied and more then I was hoping. Excellent

21 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Thurrock Lakeside Experience

Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey Carson,

Thanks for the lovely review and fantastic support for Maz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tanzeel was amazing and so patient

Tanzeel was amazing and so patient. came in to fix an esim issue and was helpful straight away and gave clear instructions and help.

20 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Thurrock Lakeside Experience

Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maddi - Vodafone Lakeside

I had such a positive experience at the Lakeside store today thanks to Maddi. From the moment I walked in, she was friendly, professional, and genuinely willing to help. She took the time to carefully listen to what I needed, explained everything clearly, and made sure I fully understood my options before making any decisions.

Maddi is a real credit to the team. Thank you again for all your help today — I truly appreciate it!

19 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Thurrock Lakeside Experience

Antwoord van Vodafone UK - Thurrock Lakeside Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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