VVS Jewelry Store Reviews 

55
•
TrustScore 1.5 uit 5

1,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

This is a scam. Don't buy from this website, it's they make it impossible to return the fake products. I bought a 350 Seiko mod watch that is a complete fake, This company is fraudulent

Beoordeeld met 1 van de 5 sterren

I placed an order with these guys on January 20th. Is February 11th. Still waiting. Will never order from here again. Should've read the reviews Edit: to show yall they're full of shit,,i just edite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Attention site peu fiable, je pense avoir été arnaquée. J'ai acheté un bijou soit disant en stock, somme prélevé. Puis un mail m'indiquant qu'il n'est pas en stock et me demandant de choisir un autre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible terrible terrible on the shipping details and speed. I ordered a chain and bracelet set for my husband's birthday and never got an expected delivery date. As of right now I'm still waiting. A... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel
  2. ook in
  3. Diamanthandelaar
  4. Juwelier
  5. Sieradenfabrikant
  6. Sieradenontwerper

Geschreven door het bedrijf

VVS Jewelry Store (vvsjewelrystore.com) is a fine jewellery brand from Surat, India, specialising in natural and lab-grown diamond jewellery. We are NOT vvsjewelry.com and have no connection with that company. We have never sold watches, footwear, clothing, handbags or mystery boxes. If you bought one of those, please leave your review on the page of the company you actually bought from.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

55 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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1,3

Alle reviews

(55)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I wish I had read the reviews. Never ordering again!

Terrible terrible terrible on the shipping details and speed. I ordered a chain and bracelet set for my husband's birthday and never got an expected delivery date. As of right now I'm still waiting. Also if I knew it would take up to 8 weeks because it's coming from China I definitely wouldn't have ordered from VVS. You guys need to do better.

14 december 2021
Review zonder uitnodiging
Logo VVS Jewelry Store

Antwoord van VVS Jewelry Store

This is a completely fake review and we strongly condemn the effort of leaving negative reviews for genuine business. If you still think that your review is right, please provide proof of purchase that shows our brand/company name.

Thank You

Beoordeeld met 1 van de 5 sterren

Unfortunately; Do Not Buy Here.

Unfortunately; These chains and bracelets are fake and the company is inexperienced. I have waited for about a month for this trash, I can not wear the bracelet because it is 8-inch instead of 9-inch, I ask for a refund and They said we will take 30% on the refund. WHY?

30 september 2021
Review zonder uitnodiging
Logo VVS Jewelry Store

Antwoord van VVS Jewelry Store

This is a completely fake review and we strongly condemn the effort of leaving negative reviews for genuine business. If you still think that your review is right, please provide proof of purchase that shows our brand/company name.

Thank You

Beoordeeld met 5 van de 5 sterren

Braclet

I have purchased the bracelet from VVS Jewelry, it was surprise for my mom, and she just loved the bracelet, she was so so so happy

9 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This company is very efficient and have…

This company is very efficient and have a great product. The principal of the business and staff are polite and helpful.
A pleasure to do business with you all at VVS and look forward to a big future doing business with you.
Thanks for making our future easier.
Kind regards,
Kerri :)

7 mei 2021
Logo VVS Jewelry Store

Antwoord van VVS Jewelry Store

Hello Dear Customer,
We are thankfull to you for your detailed and honest review. I am sure that it will lead us to do more and more better always. You're our regular customer now and , we assure you for the same & best services in future too.

Have a great day!
Best
Clara from VVS Jewelry Store

Beoordeeld met 5 van de 5 sterren

Skip the trip to the jewlery store. No really.

I was nervous at first but VVS stayed in communication the entire process. Excellent customer service and fast shipping, and I mean FAST!
The overall look is 90% identical to what we saw online.
The center stone weights online are approximate, just so you know, what you will receive seems to differ slightly.
Our rings were not laser engraved as we had opted but what can you do.
One ring showed up with some scratches on the outside wall but again, what can you do, probably happened during shipping.
Bottom line, best bang for your buck!

21 april 2021
Logo VVS Jewelry Store

Antwoord van VVS Jewelry Store

Hello Dear Customer, we appriciate your honest feedback and it'll inspire us to be better everyday!
Center stone's weight depends on many factors like, type of stone, cut, mm size and more, hence, we have to higher or lower the weight of diamonds +-2% in order to maintain brilliance of the jewel. In your case, we noticed that you have received +-1/2% variation in weight, it was lower in one ring and higher in another ring.

We hope you and your partner will enjoy the rings and your WEDDING.

Best
Clara from VVS Jewelry Store

Beoordeeld met 5 van de 5 sterren

Was given a beautiful ring for my…

Was given a beautiful ring for my birthday and came in to get it resized. Jewelry is very good quality and the staff are extremely friendly. Shop looks welcoming from the outside and I had a very easy experience. Will be back soon. Thanks very much.

12 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overwhelmed with customer service

Overwhelmed with customer service. Inspire of their proving are very much lower than other retailers, their service and support had been outstanding for me. From suggesting a design to selecting a stone and urgent delivery, every question was entertained and solved in no time. Thank you vvs jewelry store, I hop you had a store in Arizona too. I would love to visit you guys.

12 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

custom made engagement ring

thank you vvs for the beautiful custom engagement ring. She is so happy and constantly looking at it every time. I'll recommend vvs jewelry store to as many as i can. Excellent customer service, faster and smooth process and timely delivery.

Thank you once again

8 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT BUY A SINGLE THING FROM THIS SO CALLED JEWELRY SELLER

EVERYTHING IS FAKE AND VERY VERY POOR QUALITY, THIS COMPANY SCAMMED ME, DIDN'T RETURN MY MONEY, DO NOT BUY A SINGLE THING FOR THIS DISGRACE OF A SCAMMER SO YOU CAN ALL SEE THIS IS THE EMAIL FROM THE OWNER IN THE SCREEN SHOT BELOW, ON HIS SITE IT CLEARLY STATES FREE SHIPPING AND NO TAX DON’T BE FOOLED BY NO SHIPPING FEES AND NO TAX PLUS HIS DISCOUNT CODE DOESN’T WORK THE SITE SAYS THAT BUT IT'S A LIE WHEN YOU GO TO CHECK OUT YOU ARE CHARGED

THIS GUY IS A DISGRACE TO HUMAN LIFE SHOULD HAVE BEEN BORN A PIG NOT A HUMAN WASTE OF LIFE

PLEASE GO TO SITEJABBER.COM YOU WILL SEE BELOW:
I HAVE BLURRED OUT THE 10 SWEAR WORDS THAT HE CALLED ME FOR NO REASON AS A FIRST EMAIL, YA SHOCKING ISN’T IT, HOW IS THIS DISGRACE OF HUMAN RUNNING A FAKE JEWELRY SITE ALLOWED TO SELL HIS FAKE GARBAGE, YOU WILL SEE IN THE SCREEN SHOT THAT I CROSSED OUT THE SWEAR WORDS I COULDN’T SHOW OR THE SCREEN SHOT WOULD HAVE BEEN REMOVED THAT SCREEN SHOT WAS THE FIRST EMAIL I GOT FROM HIM TELLING ME OFF

I HAVE ALSO SHOWN A SCREEN SHOT PROOF OF PURCHASE THAT I BOUGHT AN ITEM

YOU HAVE BEEN WARNED!
Tip for consumers:
NEVER EVER BUY A SINGLE THING FROM THIS SELLER

Response to my review:
Let’s start off by saying his response makes NO SENSE AT ALL, so I know for sure it's the owner of the site responding with a fake name, there is no such person in the company name Clara the owner is making a fake name and responding, I have screen shots to prove everything that happen all the dispicable emails he sent me last I checked 20 emails yes you read that clearly threats, sending a family picture of some family he thinks is me calling me racial slurs thinking I’m Jewish, telling me he will be knocking on my door to ask my wife that doesn’t exist if she would like him to have sex with her to show he is a real man and not me I have a lot of all this in emails anyone wanting proof of any sort emails or proof of purchase let me know, if Trust Pilot would like proof of any sort please just ask and I will send it, I can't leave an email here or I would, site won't let me, I will send anything needed to STOP the insanity THIS GUY IS A SCAMMER JEWELRY IS ALL FAKE AND VERY VERY POOR QUALITY don't take my word for it he has a lot of bad reviews all over the internet look for yourself

TO ADD MORE HE IS TRYING TO GET ME TO EMAIL HIM SO CALLED CLARA SO WE CAN CLEAR THIS UP ITS EFFECTING HIS BUSINESS ISN'T IT SHOULD HAVE THOUGHT ABOUT THAT BEFORE WHAT YOU DID DO YOU ACTUALLY THINK MY REVIEW OF MY EXPERIENCE DIDN'T EXIST YES IT CERTAINLY DID CLEARLY NO ONE WOULD MAKE UP SUCH A RIDICULOUS REVIEW BESIDES THE FACT THAT THE RING I PURCHASED DISCOLOURED AND WASN'T SILVER LIKE IT SAID IT WAS

YOU HAVE BEEN WARNED TO NOT BUY A SINGLE THING

25 februari 2021
Review zonder uitnodiging
Logo VVS Jewelry Store

Antwoord van VVS Jewelry Store

Hello todd mclean,
I am Clara from ORM Department at VVS Jewelry Store. We found that are trying to commit that you had a bad experience with us and you've received fake items and not the right one as you ordered. You also mentioned that you're attaching a screen shot to verify your purchase but, unfortunately there is no any screenshot attached by you. However, we are committed to provide excellent customer support and that's why we are requesting you to share details of your purchase from us to verify the transaction. We assure you for the utmost and exclusive quality jewelry from VVS Jewelry Store.

Get back to us via email or by replying here with your purchase details so we can start the resolution process after verifying.

Mail: cs@vvsjewelrystore.com


Regards
Clara

Edit 1: We have sent you an email from cs@vvsjewelrystore.com and request you to kindly verify your purchase directly on our email. That will be much helpful for all of us.

Beoordeeld met 1 van de 5 sterren

I didn’t want to give Vvs 1 star but I…

I didn’t want to give Vvs 1 star but I was charged express shipping I ordered Jan 9th...still sitting with Canada post now delayed here passes another weekend without my packages ... Canada post ruined my experience this is to anyone looking to buy from Vvs you will not get your order for months who knows if I will ever even receive my orders ... next time don’t use Canada post Vvs and secondly I’ve been waiting this long no refund on express shipping also they haven’t even offered my anything to keep me happy .. lastly I just downloaded wish and seen the exact jewelry I purchased from Vvs for over 100$ I found on wish for 5$! You kidding me? I hope vvs is better quality the. Wish. I’ll remove this post when vvs truly makes it right with me I’m an unsatisfied customer. Also I bought packages for 2 friends maybe I’ll have them write a review aswell. I have been very patient today is the end of my patience 1 star for a 1 star service.

5 februari 2021
Review zonder uitnodiging
Logo VVS Jewelry Store

Antwoord van VVS Jewelry Store

Hello
I am Clara from ORM Department at VVS Jewelry Store. We noticed that are trying to commit that you had ordered an item on 9th january and it's still not delivered to you. I've tried to cross check this with our sales and shipping department and found that all orders of whole january month has been delivered way before. However, we are here to solve any dissatisfaction or issues , but, for that, we need your purchase details to verify you and than only we will be able to track your purchase. Also check that you've bought from vvsjewelrystore.com website only or from other marketplaces with the verified brand as VVS JEWELRY STORE. We will start the resolution process as soon as we verify your purchase after receiving reply from your side with details. We also humbly request everyone to do not add misinformation in any reviews, with that saying, we are also here to 100% satisfy our verified customers. We assure you for the utmost and exclusive quality jewelry from VVS Jewelry Store.

Get back to us via email or by replying here with your purchase details so we can start the resolution process after verifying.

Mail: cs@vvsjewelrystore.com


Regards
Clara

Beoordeeld met 5 van de 5 sterren

Bought Aniversary Ring

I ordered from VVS Jewelry Store, India. I loved the shopping experience, and this company is the best for a place to shop for exceptional jewellery. The prices are so reasonable. I am a very happy and satisfied client. Thanks You So Much VVS Jewelry Store.

8 november 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Gold Chain Review

Received my gold chain quickly, and was in great condition. I would definitely use them again. Had an excellent experience throughout the process.

14 oktober 2020
Review zonder uitnodiging

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