We hired a car from Nottingham Volkswagen whilst ours was off the road. It was a very smooth and stressless process. The car was exceptionally clean and comfortable. Ben was a great help in getting u... Toon meer
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Lees wat reviewers zeggen
Having used VWFS for their car and van hire, I cannot recommend them enough. Megan in Liverpool is always professional and courteous, shows the vehicle and makes sure it has enough fuel to be a... Toon meer
Bedrijf heeft geantwoord
VW came through again, booked the car and able to pick up and drop off. Process all very straightforward, quick and painless. Would definitely recommend John for his professionalism and service. Than... Toon meer
Third time I’ve rented from these guys, never been disappointed with the vehicles or the customer service. Extremely good rates, be seeing you again soon 🙌🏻
Bedrijfsgegevens
Geschreven door het bedrijf
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Contactgegevens
Yeomans Drive, MK14 5BT, Blakelands, Verenigd Koninkrijk
- rentacar@vwfs.co.uk
- www.vwfsrentacar.co.uk
4,9
Uitstekend
7K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First time I've ever rented a vehicle…
First time I've ever rented a vehicle ,absolutely brilliant service , easy online booking and very competitive pricing compared to others around , car was lovely almost brand new highly recommend. Will definitely be back if I need a rental again.
8 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hi there!
Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!
Many thanks,
VWFS Rent-a-Car
Visit to the UK
I would highly recommend this place to hire a car. The service was first class from start to finish. I was travelling from abroad and wanting to hire a car in the UK. Peter replied to my emails before booking and travelling, to make sure I had all the correct documents. And Holly was also excellent when picking up, and dropping off the car.
10 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hi there!
Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!
Many thanks,
VWFS Rent-a-Car
Extremely good experience dealing with…
Extremely good experience dealing with Evie from start to finish. Couldn’t recommend using VW rent an car enough!
18 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
The help from Megan was amazing from…
The help from Megan was amazing from start to finish. Megan really made the whole experience easy. Cant recommend highly enough
17 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Really nice car
Really nice car, very clean and excellent spec
17 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Really easy online process and very…
Really easy online process and very easy collection and drop off. Would highly recommend, especially as significantly cheaper than some of the big car rental firms.
10 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Hired a van at the weekend and had…
Hired a van at the weekend and had outstanding service from Ian, genuinely couldn’t have been more helpful, and his Transporter knowledge was spot‑on.
Highly recommend their services.
17 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Yet another excellent experience with…
Yet another excellent experience with VWFS Rent-a-Car Sunderland; great service, excellent car and competitive pricing
16 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Excellent service and great car.
Excellent experience from start to finish. The booking process was straightforward despite being relatively last minute. The car was also clean and well maintained. Pick-up and return were quick and hassle-free. Overall, the service was smooth and reliable!
12 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
My first rental with the business.
My first rental with the business after being recommended by a friend. From start to finish the business was brilliant in helping me selecting the right car, making any adjustments and the vehicle was brilliant. Handing in the car was a nice experience and the deposit refunded within a business day. Would definitely recommend. Staff are a credit Shak and Dominic make sure you are catered for fully.
10 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Didn't get the car I booked as promised…
Didn't get the car I booked as promised there we guarantee the car you book or you money back claim is false.
10 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Updated: 27/08/2026
Hello,
Thank you for your patience whilst we took the time to investigate the below with our team at Bury St Edmunds.
Unfortunately, on this occasion, the exact vehicle you had originally booked wasn't available on the date of your collection. Our team contacted you prior to collection to explain this and discuss an alternative vehicle. Based on our records, an alternative was agreed before you arrived, and the vehicle was subsequently accepted and signed for at collection.
We completely understand that not receiving the exact vehicle you expected can be frustrating, particularly when we pride ourselves on doing our best to help customers get the model they book. While we were pleased to be able to provide an alternative and ensure your journey could continue, we're sorry that the experience did not meet your expectations.
Your feedback has been shared with our Regional Sales & Operations team so we can review and ensure any vehicle substitutions continue to be communicated as clearly as possible to ensure customers have all the information they need before collecting their vehicle.
Thank you,
VWFS Rent-a-Car
--
Hi there,
Thank you for taking the time to give us feedback.
We're sorry to learn about the experience you've described and appreciate you bringing this to our attention.
Following your review, we're working with the relevant team to look into the circumstances surrounding your booking so that we can better understand what happened.
Please bear with us whilst we investigate this further, and we'll provide an update as soon as we can.
Kind regards,
VWFS Rent-a-Car
John went out of his way to ensure the…
John went out of his way to ensure the car was available following some unforeseen challenges. Car was lovely and the best priced 7 seater car i could find in Bristol.
14 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
The price was good and the car was fine…
The price was good and the car was fine and clean. No hassle collect and return.
13 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Another great rental
Another great rental. Thank you Richard
14 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
It was an absolote pleasure renting…
It was an absolote pleasure renting from you. Everything was so splendidly perfect!
13 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.
Many thanks,
VWFS Rent-a-Car
The customer service was excellent from…
The customer service was excellent from the moment we walked in. John was the perfect host.
The booking process, price, and over all service was just right. 6 Stars!
6 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.
Many thanks,
VWFS Rent-a-Car
Excellent service and very…
Excellent service and very friendly.easy process
12 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.
Many thanks,
VWFS Rent-a-Car
Great customer service
Great customer service. Waseem was excellent throughout entire process. Will definitely be going back to him and renting any future cars from Citygate going forward.
8 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Excellent rental service.
Excellent. Van was spotless and totally reliable. Perfect for our second family camping trip this year. We have loads of gear and the Kombi swallowed it all plus our family of 5. Graham is a pleasure to deal with and I was on my way with minimal paperwork on collection and drop off.
11 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
Amazing service from Jay
Amazing service from Jay. Will 100% be coming back. Thanks so much for sorting this.
3 augustus 2026
Review zonder uitnodiging
Antwoord van VWFS Rent-a-Car
Hello,
We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!
Many thanks,
VWFS Rent-a-Car
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