I’ve had a great experience with Wallpaper Mural. I had an issue with the delivery through UPS, so I sent them an email. I was pleasantly surprised to receive a quick response from a real pers... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We are absolutely thrilled with our 'Brends' mural! It's transformed our downstairs living space and anyone who has seen it so far has commented how different it is and very calming to look at. The... Toon meer
Absolutely brilliant service and product. I’ve never used wallpaper before but wanted something to elevate my home. My son’s room needed a makeover and Wallpaper Mural offered such beautiful patterns... Toon meer
I ordered samples from this company under the assumption that they paid tariffs, so was surprised that UPS tried to charge me tariff charges equal to the price of the samples. I rejected the delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Premium Self-adhesive Wallpaper & Wall Murals. Fast worldwide shipping. Premium HD wallpaper murals printed and shipped in 2-5 business days. Transform any space to meet your taste with our premium, handcrafted, bespoke wallpaper murals. High quality, sustainable wallpaper. 5 star friendly service. Secure transactions. 1000+ designs. Peel & Stick Wallpaper.
Contactgegevens
Winnington Hall, Winnington, CW8 4DU, Winnington, Verenigd Koninkrijk
- 01565337407
- info@wallpapermural.com
- www.wallpapermural.com
4,7
Uitstekend
281 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Incredible quality- extremely strong…
Incredible quality- extremely strong and beautiful paper. It looks exactly like the photos online and was easy to apply. The paper is thick and not stretchy. I love it and cannot recommend enough!
5 april 2023
Quality Mural with Ease
The product is great, amazing quality print. Ordering process was a complete breeze. Simple shipping.
31 maart 2023
Easy to order
Easy to order. Great to deal with. Excellent choice and quality Mural went up incredibly well , and with being pre cut it’s super easy I highly recommend
30 maart 2023
So easy to order and put up.
30 maart 2023
It went up great
It went up great. Just the thin side of the paper is visible when done. In other words you can see the seams. My mural was quite dark so that’s probably why.
Would recommend this product for sure. It was nice to work with.
31 maart 2023
Great quality
24 maart 2023
Beautiful and Excellent Quality
Excellent communication (even on a Saturday) Mural arrived beautifully packaged and with clear instructions. Will definitely be making further purchases.
23 februari 2023
Love the quality
Love the quality, will definitely buy again , really easy to put up as well !!
22 februari 2023
The wallpaper is absolutely gorgeous!!!!!!!/
The wallpaper is gorgeous, however, the seams are a little apparent no matter what I have done to butt them up and smooth them out. Your correspondence and delivery of the wallpaper was impeccable and everyone who has seen my bathroom wall can't get over just how beautiful it is.
21 februari 2023
Had to wait too long for samples,,so…
Had to wait too long for samples,,so much that I do not trust a good delivery time of this company
To reply to you
When I asked about my samples I was told you were very busy with big orders going out ??? Nothing to do with Royal mail
20 maart 2023
Antwoord van WallpaperMural
Hi Tamara,
Thank you for your review. Sorry to hear that your samples took to long to get to you. After looking at your order, your samples were in fact dispatched on time. However, the delay came in that Royal Mail took 4 days to deliver your order. We cannot be held responsible for Royal Mail delays. We pay for first class delivery so your order should have been delivered within 1 working day.
Kind regards
Max
**Update
Hi Tamara,
That is correct, we were busy with a large amount of orders during the same period which is why your order was dispatched towards the end of the dispatch window. However, the four working day delay was due to Royal Mail services which we unfortunately do not have control over.
Once again, we apologise for the delay caused by Royal Mail. For full orders we use UPS who are much more reliable, but do not provide a letter service unfortunately.
Kind regards,
WallpaperMural
Beautiful design - Does not stay
Beautiful design. Very costly. Paper shrunk due to being in heating season and started to come off of wall. Entire 3/4 of mural fell off after a week of being in place. Attempting to work with customer service on a replacement. I have other brands of peel and stick in home with zero issues.
20 maart 2023
Antwoord van WallpaperMural
Hi Jason,
I am glad to hear that you loved the design. It being the time of year where you might have your heating on will not make any difference to the wallpaper. The only instance where the wallpaper could shrink just after installation is if you did not let the wallpaper acclimatise in the room for at least 48 hours before installation.
Due to the fact you are stating the wallpaper is peeling away from the wall, that would suggest that perhaps either the surface of the wall you have installed the wallpaper on is not compatible, or, it might be that you have a faulty batch of wallpaper. Either way this will be resolved in the form of a replacement.
A member of the team will be in touch to request some photos of the installation and your preference on a replacement wallpaper.
Sorry for any inconvenience this may have caused.
Kind regards,
WallpaperMural
Can't recommend wallpaper mural enough!!!
Found this company on Instagram and so happy I did there paper was so easy to order, and arrived quickly. Came via a reliable courier also. Wall paper arrived packed securely and packaged brilliant & with the instruction guide on how to put the paper up correctly. The wallpaper is fantastic quality so thick & easy to use. I purchased paste the wall ready made wallpaper adhesive from b&q to put it up and looks amazing up. I changed the wall the paper was originally going to go on and contacted max to ask if it was possible to order extra paper that I was short and nothing was any trouble the extra foot I was short arrived and was perfect. Can't recommend them enough thank you so much max
15 maart 2023
Great company with quality murals
I am super impressed with this company and their quality products. They were extremely helpful with answering our questions before we made our purchase. The mural was delivered when they said it would be and was beautifully wrapped and very well presented. The mural itself is incredible and we are over the moon with how it has transformed our granddaughter's playroom and it has her seal of approval! The decorator that hung the paper said it is the best quality paper he has worked with. I highly recommend this company and wouldn't hesitate to use them again.
23 februari 2023
Love the design, but air bubbles
Love the design, packaging, and ease of installation. My only complaint is after installation the wall keeps developing air bubbles in the mural. I followed the instructions to a T and keep smoothing them out only for them to return. Otherwise, great product
7 februari 2023
Antwoord van WallpaperMural
Hi Katie,
Thank you for your review!
It's great to hear that you love the design and the ease of installation you get with our Peel & Stick wallpapers.
In relation to the air bubbles, we have seen air bubbles appear within the first 48 hours as the paper acclimatises to the room. If you use the included felt application tool to push these bubbles out any that were appearing should stop appearing. If they continue to appear that typically means that either the wall the wallpaper was applied to has a difficult surface to stick to, or that the room it's self has a high moisture level. If you have any further problems, please do not hesitate to contact us!
Kind regards,
WallpaperMural
I’m new to wallpaper
I’m new to wallpaper, and when I received my order, I was so excited to get it hung. After my husband hung the wallpaper, we realized that it was probably not going to work in our bathroom because it was the peel and stick type, and it wasn’t a good texture for the bathroom. I hesitated to contact the company because I knew it was my mistake in ordering the wrong type of wallpaper for the bathroom. But I knew that I invested the money so I thought I would try to see if there was a solution that I could use to fix what I had done. The company responded quickly and helped me get to the bottom of the issue. Which was the type of wallpaper I ordered. They quickly offered to make it right and they printed the wallpaper again on the correct wallpaper. They gave me advice and made recommendations on what I needed to purchase to put it up correctly. In my opinion, They went above and beyond to correct a mistake that I made. And that’s very rare. I will continue to use this company and refer to my friends. And the second batch of wallpaper worked out perfectly! I couldn’t be happier.
23 maart 2023
Review zonder uitnodiging
The wallpaper is coming off!
The wallpaper is beautiful but it won’t stay on the wall! We installed a peel and stick mural in February and it started out great. I live in the US Northeast and the weather has been getting warmer and the wallpaper is coming off! Everyday I am trying to smooth out bubbles that are becoming so large it’s almost impossible. There are now visible gaps in the panels, weird overlaps in other spots, and it’s even creased in places trying to smooth back out. I thought the peel and stick would have been the way to go, but clearly I was wrong. Very disappointing.
22 maart 2023
Antwoord van WallpaperMural
Hi Erika,
Thank you for your review.
I’m very sorry to hear that you are having issues with your wallpaper. Usually Peel & Stick is a great alternative to our traditional pasted wallpapers it we very rarely have any issues with it. If the wallpaper is starting to come off it is likely not down to the weather conditions, but the walls surface. A member of the team will be in touch right away to investigate why this might be happening and how we can resolve this issue.
Kind regards,
Max
I received exactly what I ordered in a…
I received exactly what I ordered in a timely fashion.
10 maart 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.