I recently had a bad experience with…
I recently had a bad experience with Wards estate agents in Broadstairs.
A member of staff was active in stopping me market my flat for sale as they were selling their flat which is in the same block.
A complaint was made to Wards but this was not dealt with professionally and they referred me to the Property Ombudsman, hoping I would not pursue the matter.
I made a complaint to the Property Ombudsman and this was upheld stating that both the staff member and the estate agents had acted inappropriately awarding compensation against the company.
The whole experience has been very frustrating and I would highly recommend potential vendors and buyers think twice before they instruct this unprofessional company.











