Warranties 2000 Reviews 

Clara was so helpful and easy to deal with

Klaira was so helpful explaining everything to me with a such a lovely helpful manner

If I could give less than one star, I would.

I genuinely regret purchasing an extended warranty for my car through Warranties 2000. My car has now been off the road for around two months, and dealing with this company has made an already stressful situation even more frustrating.

I was initially given an offer, which I accepted, only for it to then be declined. I called multiple times to find out why, and each time I seemed to be given a different reason.

I have also requested to speak to a manager or supervisor on three separate occasions. It has now been over a week, and despite repeatedly calling and asking to speak to someone, I still haven’t managed to. Each time I’m told they’re busy, not in, unavailable or off sick.

When I eventually received a second offer, the amount I was expected to pay kept changing. Every time I called and spoke to someone over the phone, I seemed to be given a different price. This has made the whole process extremely confusing and has left me with very little confidence in how my claim has been handled.

I have had to constantly chase them for updates rather than being kept properly informed. After paying for an extended warranty for peace of mind, this is the complete opposite of the service I expected.

I’m extremely unhappy with the service I’ve received and, based on my experience so far, I regret taking out the warranty in the first place.

Terrible service from day 1. Refuse to engage with customers and do not respond within specified timeframes which is basically a way of making the customers pay for the repair to their vehicles which then gives them an excuse to not honour claims.

The T&Cs on their contract are incredibly vague and do not actually specify what is covered just what is not covered.

Customer services people have poor knowledge of previous conversations and you will be kept on hold for 45 mins every time.

I have been waiting for 8 weeks to finally recieve a refusal with no substattiation or appropriate reason why with no alignment with contratual requirement

I’m currently persuing a legal dispute against warrenties 2000 based on breach of contract and unfair T&Cs.

Do not waste your money

Jessica was very friendly and provided me with the information I needed. Happy to stay with Warranties 2000

The person i spoke with was polite and helpful

I had such a great experience with Olivia. She was incredibly helpful, friendly, and genuinely took the time to make sure everything was sorted for me. She went above and beyond, and I really appreciated how supportive and understanding she was. Excellent service from start to finish — thank you, Olivia!

Olivia was absolutely fantastic! She was so helpful, kind, and professional throughout the whole experience. She really went above and beyond to help me and made everything so much easier. I really appreciated her patience and support, and I couldn’t have asked for better service. Thank you so much, Olivia!

The lovely ladies in which I spoke to two , Sophie was the main and was so helpful telling me all that is to
Know .

Don’t bother find a warranty company that wants to retain their customers my first experience with them last year was great no issues with the garage bill, no questions asked . My 2nd experience this year after renewing my platinum plus was completely different make sure you read all of the terms and conditions more than once as even though you think you have a legitimate claim there is no room for a compromise or gesture of goodwill to retain your custom but there are alternative companies that do!

In response to your comment that is not true I had a service in Sept 2025 with no issues with my car injector my engine management light came up on my car in May 2026 after doing a diagnostic test it was an issue with the injector but this was never an issue back in 2025 so how you can say this attributed to the issue is nonsense. How can garages predict or car owners what happens to a car 8 months down the line
They did the repairs and also my car has passed an MOT I have also had another service for this September 2026 with no issues but if my car has another issue further down the line will this be blamed by me or the garage not by the car itself that only advises when there is a problem when the engine management light comes on otherwise how can the car be diagnosed if it doesn’t tell you or the car seems to be running fine! Predicting any future car issues without warning in hindsight would be amazing but unfortunately it doesn’t hence why we take out car warranty.

Avoid these scammers at all costs.
They will happily take your money and provide you with absolutely no service whatsoever…
They are the true cowboys of car/van warranty’s. After paying a £1000 up front when buying my new van for a platinum warranty. Ive just had my 3rd claim refused in under 6 months all faults that are covered on my paperwork and there website, but over and over again there loop hole to not paying out for any of the 3 claims is it’s just wear and tear after leaving you hanging for over a week whilst your car/van is sat in the garage doing nothing. I’ve wasted hundreds on van rentals and thousand on repairs for my van which they should have been responsible for. Hours of wasted time of hold. This companies provides you with nothing but uncertainty and added stress to any break down.
Save your money and don’t get drown in by these scammers.

An awful service. Despite our car being in a garage since April this year, and it now being September, and emailing and calling, we have eventually got a reply, telling us to take it to a garage.
They didn’t read earlier correspondence, and the fact the car had already been in the garage, and could they contact us. They obviously do not care about their customers, as generic reply and unhelpful when you eventually speak to someone.
I work in a service industry and would be sacked if I offered the ‘service’ we have received. We have paid insurance on a car that’s been unusable since April. We have now been told we have to pay to get car diagnosed and then they (hopefully) will cover the repair.
Do not use this company!!

Absolute disgusting company. As a garage I’ve had 2 different customers both with valid claims that were unfairly refused. The call handlers dealing with the claims don’t understand anything about mechanical workings or vehicles for that matter. They are only focused on refusing claims not helping customers. You may as well just throw your money down the drain. DO NOT USE THIS COMPANY EVER EVER EVER

Very good people to talkto.Explained evrything nice an easy.

Had 6 months with car when I purchased, made a couple of claims and no bother at all , just took out another 12 months just in case

Warranty complies have a bad reputation, but these guys have always done what they promise to do. 4th year with them

i’ve only used you once, but it was easy straight forward no hassle, which is exactly what you want, but not always what you get

All I know is that that cara delt with my warranty renewal for us well.
Servicing answered all my questions to my satisfaction.
Customer service put me to all departments and was very polite.

Excellent friendly and professional assistance from Claireo, please excuse the spelling of name my apologies. I felt at ease and explanation was excellent!