Warranties 2000 Reviews 

3.304
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Very disappointing experience with Warranties 2000. With my previous claim, I had to go through an appeal before eventually getting a refund. Now my latest claim has been rejected, and I’m expected... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Claim was processed quickly and pristine autos that carried out works were amazing. Very happy with the service of warranties 2000 and would highly recommend taking out this warranty when asked the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Olivia was absolutely fantastic! She was so helpful, kind, and professional throughout the whole experience. She really went above and beyond to help me and made everything so much easier. I really ap... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had 3 months with secondhand vehicle, renewal 12 months offered at a good price. Assistant called back when she said she would, as I was awaiting result of small claim. All successful, and as agre... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoservice

Over Warranties 2000

Geschreven door het bedrijf

Used Car Warranty Provider

Based in Leeds, the Warranties 2000 Group were incorporated during 1984 providing a first class service to motor trade clients. Currently we administer the warranty programmes for some of the most respected names in the industry.

Our continuing success has been achieved by commitment to our high standards of service and company objectives.

No company could be more passionate about listening to, and serving its customers. Indeed, a number of programmes pioneered and developed by Warranties 2000 over the years have become industry standards. The Warranties 2000 Group has developed into one of the most advanced warranty administrators in the UK.

With fully computerised system in Leeds and flexible underwriting facilities, Warranties 2000 consistently demonstrate their ability to exceed client requirements.

Unlike other warranty companies, the Warranties 2000 Group has been operating continuously for over 30 years and we have not only retained accounts from the commencement of business in 1984 but also many members of staff. We keep our overheads to a minimum so that we can give you the best price available.

Our sales team and office management teams have many years experience in the warranty business and we can tailor any products to suit you, our customer.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(3.304)

619 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

This company is an absolute disgrace

This company is an absolute disgrace. They do not honour their contractual obligations and do everything they possibly can to avoid paying out on any warranty claim. They constantly avoid answering the phone, leaving you on hold for hours, so you cannot even talk to someone about your issue. DO NOT under any circumstance waste your money on any of their policies. I have never experienced such a poor level of service from an organisation. Avoid at all costs.

30 juli 2026
Review zonder uitnodiging
Logo Warranties 2000

Antwoord van Warranties 2000

Thank you for your feedback. Please email in to support@warranties2000.co.uk, with your registration number, so we can look in to the services provided to you. Warranties 2000 administer a wide rage of products with varying T&C's, we administer all claims against the terms as outlined within all customers policy documentation. Our telephone wait times vary between 5 and 10 minutes in most cases, although may vary over the lunch periods. We also have a voicemail service active for customers to leave a voicemail for a call back, should they prefer not to wait on the line during busy times.

Beoordeeld met 5 van de 5 sterren

Caravan insurance renewal

Straightforward, honest answers to questions.
Easy to deal with and gave the best deal available

7 augustus 2026
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Antwoord van Warranties 2000

Thank you for your 5 star review

Beoordeeld met 5 van de 5 sterren

Warranty renewal for my Mercedes

Had a call from Helen at Warrantys 2000 today as my renewal was due, very pleasant young lady & also managed to arrange me a new 2yr plan with unlimited claims, very efficient on the phone & the new plan was also cheaper than the price I paid when I purchased the car, I'll stick with these guys if they keep doing what they do, great company to deal with, regards Tony

6 augustus 2026
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Antwoord van Warranties 2000

Thank you for your kind positive feedback

Beoordeeld met 1 van de 5 sterren

COMPLAINT IGNORED AND ONLY OFFERS 2ND HAND PARTS FOR REPAIR

COMPLAINT NOT DEALT WITH OR TAKEN SERIOUSLY. I emailed the support email and the big assist email and all I received was a one word answer. I have asked multiple times to see the terms and conditions and to have a manager contact me for my complaint have not received an update or the T&C's. My car has been broken for 2 months and the outcome I have received is not to help me at all. I am still waiting for a follow up on my formal complaint by a manager. DO NOT buy this warranty as it will be misold to you - they will say it covers mechanic faults and then try to give you 2nd hand unknown parts (didnt explain this at point of sale) and ignore you for months.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Warranties 2000

Thank you for yourfeedback, please will you email to support@warranties2000.co.uk with your registration number and mark your email for the attention of the claims manager. We will look in to your complaint and contaact you directly to discuss further.

Beoordeeld met 5 van de 5 sterren

Clara was really helpful

Clara was really helpful, providing clear and relevant information and swiftly supporting me with my warranty extension.

5 augustus 2026
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Antwoord van Warranties 2000

Thank you for your 5* feedback, we will pass this on

Beoordeeld met 1 van de 5 sterren

Warranties 2000 is more like a reap off…

Warranties 2000 is more like a reap off company with no integrity.After being a loyal customer with no issues with my vehicle before hand, when I requested for a claim which was clearly stated on the contract as there was an issue with my vehicle, the company declined with no meaningful explanation.This company is misleading in their terms and conditions.From my experience, this is a NO NO.

29 mei 2026
Review zonder uitnodiging
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Antwoord van Warranties 2000

Thank you for your feedback. Please email in to support@warranties2000.co.uk, with your registration number, so we can look in to your claim. If a claim does not meet the criteria, a full explaintion of the reasons would also be given, verbally and/or in writing

Beoordeeld met 1 van de 5 sterren

Poor response and delay

I took my car to the garage booked by Warranties2000 on 24 July for a diagnostic inspection. On the same day, the garage informed me that the alternator needed to be replaced over the phone and mentioned they will send the diagnosis and estimation for authorization.

However, the repair estimate was not sent to Warranties2000 until the morning of 28 July. I do not understand why it took four days for the garage to submit the estimate. During this period, I had to make multiple follow-up calls to both the garage and Warranties2000. Without my repeated chasing, I believe the process would have been delayed even further.

Once the estimate was submitted, I contacted Warranties2000 several times to request that it be reviewed and approved as quickly as possible. On 29 July evening, I was informed that there was an issue regarding the diagnostic fee and that the estimate had been sent back to the garage for review. It is now pending with the garage, and once again there has been no proactive action or communication from either party.

Throughout this process, I have had to repeatedly call for updates. Emails sent to Warranties2000 have gone unanswered, and when I questioned why I had not received any email responses, I was simply told that my emails had not been received.

I only bought this vehicle from V12 Sports and Classic last month, specifically to enjoy the school holidays with my children. Unfortunately, due to these unnecessary delays, our plans have been completely disrupted. As things stand, I have not been given any estimated timescale for completing the repair. Looking forward for warranties2000 team to consider this issue on priority.

29 juli 2026
Review zonder uitnodiging
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Antwoord van Warranties 2000

Thank you for your feedback, although it would appear that your negative review is regarding a repair centre and not Warranties 2000. Your claim was logged and within 48hours, full costs agreed to be covered. We would request that you amend your review to suit your experiance with Warranties 2000 and not that of another company

Beoordeeld met 5 van de 5 sterren

Electric …

Operator went through everything with me she was lovely Plus kept me calm as my anxiety was high when trying to put in card no

30 juli 2026
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Antwoord van Warranties 2000

Thank you for your 5 star review

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