Warranties 2000 Reviews 

Everything that could go wrong has gone wrong. Poor communication the aftersales team lying to us and giving us false information like telling us to contact the motor ombudsman to raise an ADR only to find they aren't registered with any Ombudsman.
Google reviews are very different to trust pilot reviews which is concerning. They have sold me the gold warranty on the basis that major engine failures and engine parts are covered only for me to find upon the timing belt failing then causing further damage to the engine due to timing belt fault they have now said the timing belt is wear and tear. They have been very poor with communication and very unprofessional. Warranties 2000 have replied below but this is ABSOLUTELY a review of them. They did direct us to an ombudsman on an email which I still have a copy of only to find that they do not have a motor ombudsman they are. Prefect with that but they did signpost me that way. The parts in question had not reached the age or miles to consider replacing what a scam! My advice save your money and use it towards repairs because you won’t be covered.

Very professional people. They were very patient with us and took us through the whole process. Thank you all especially Jess.

Very easy to request on line and very helpful and relaxed phone call from agent.

Excellent service

Excellent friendly and efficient customer service provided by Sophie

Received a phone call asking if I'd like torenew,said yes 3 mins later done and dusted £199,great.

Great efficient friendly staff

Absolutely spot on service, reported a cooling system fault within 48 hours sorted with new parts and labour covered had to pay a small amount towards the costs but it was worth it. Did the right thing taking out the extra warranty 100% worth it.
Rosie from Warranties 2000 managed to sort out the work needed on the vehicle and cleared everything. 5☆ Thank you.

Contacted by Jessica to advise me that my cover was due for renewal. I couldn't deal with it immediately and she was happy to wait. Very happy with the terms of the PP renewal and went ahead. Excellent service. Many thanks.

Good offer and Ethan explained everything to me

Knowledgeable and proffesional service, and very good value for money.

I bought a warranty from this company through Big Motoring World's pressure tactics and so far have nothing good to say. I am currently attempting to put in a claim but have had one email answered so far. One. Since 1st July 2026, that's 24 days of being ignored. I have tried ringing but just spent over an hour on hold. There's only so much of three pieces of music I can listen to. I paid over £2000 for the warranty which is, so far, proving to be a complete waste of money. Next stop Financial Ombudsman Service...just got to wait the 8 weeks out.

Steer clear of this company.

Because there services are nice and helpful

Once I managed to obtain the correct Customer Services representative the process went very smoothly. The Garage needed to replace extra parts and contacted Warranties 2000 without my knowledge and Warranties 2000 reassessed my claim and increased their offer

Jessica made the process very easy

Horrendous experience that is still ongoing from March 1st. Turns out my head gasket has gone, had an absolute nightmare since trying to get the warranty company to pay for it. They wanted to know the cause of the issue, and I have had to relent and pay £700 for further investigation on top of various diagnostics that I have paid for. Comes back as likely to be caused by a leak in the radiator. Found this out today and the warranty company are refusing to pay the £2500 that I have been quoted for the head gasket to be repaired. So in total this experience will cost me upwards ot £3500. I am currently having my case investigated by the Ombudsman. I won’t go down without a fight

Not worth the paper there written on.
Terrible company

They are very friendly and helpful and was very quick to sort out

Would put zero of if I could ! Paid £1599 platinum cover via big motoring world Camberley ! Do not take this warranty out . Had aircon not working from day after purchase and had to take 3 days off work in total as part was supposedly changed . Don’t use very often but in April Checked as hot weather .no air con phoned big motoring world who were not interested and said contact warranties 2000 . Advised get vat reg garage to put in quote we will pay ! Got garage to put in quote which is a nightmare as take an hour to answer every call. Aircon rad had to be changed that was rotted so misdiagnosed by garage at big motoring world Camberley . After 3 months virtually of messing around they finally have go ahead . On a quote of rough£390 paid £177!!! Part was @£130 with vat didn’t cover the air con gas as not in quote apparently this is verbal quote so no proof it wasn’t said that’s £50 so already about what they were willing to pay ! So no labour covered ! Also tried to tell me as ford said it takes 1.5hrs to change air con fault they didn’t take into consideration the bumper has to come off also that’s not covered in labour costs !!!!! Disgusting customer service please never take this out and big motoring world should be ashamed of pushing this product onto people ! So to recap over an hour wait to answer phone 2/3 months to come back and say yes to repair and then talk over you on the phone ! So because the garage never mentioned on phone air con gas needed they haven’t included that !! How do you repair air con with having to regas???

i have e mailed this company many times , today i rang just got pre recorded message and music i have had no reply from them and i am wondering if my warranty is worth the paper its written on .