Warranties 2000 Reviews 

i have e mailed this company many times , today i rang just got pre recorded message and music i have had no reply from them and i am wondering if my warranty is worth the paper its written on .

Please do not take out a warranty with this company. When you see them as a suggestion, run!!! I had my care take to garage last Monday and after conversations between Beth and the garage I was told all is sorted and all that is needed is authorisation. After that I never heard from Beth again and was told that she is off sick. Then on Friday I was told that I would get a call back, it never happened. On monday, after 84mins of waiting Beth picked up placed me on hold then came back and said that unfortunately my warranty does not cover my repairs when initially I was told it would cover up to a £1000 and I would pay the rest. After my call, I suddenly received an email stating the information relayed that was conveyed earlier. Beth admitted that both her and her manager made a mistake, however nothing is done accept I am sorry. Absolute terrible service and no consideration for the stress and implications.

Timing chain started rattling on my newly bought Tiguan. Took it to garage who contacted Warranty 2000. They were told that the timing chain is only covered if it fails. If the timing chain fails then the engine is damaged causing thousands of pounds worth of damage.
I called up the delightful lady’s at warranty 2000 who always answer the phone with a smile on there face. And in a very cheerful voice I was told the timing chain fault is classed as wear and tear and it’s only covered if it fails. I explained that if it fails the engine will be destroyed would they pay for that? No was the answer so basically I either pay for £1000 for a new timing chain or thousands for a new engine. Brilliant.
This is the first warranty I have ever purchased and I’ll never get another again.
It really is an absolute scam.

Always very polite and will ring you back at a time that suits you

Clara was extremely professional and clear to understand. She made me feel at ease straight away. She knows her job well and was able to answer all my questions straight away without the need to speak with her supervisor which seems to be the case with so many companies today as they employ staff who do not know their product properly. She is clearly an asset to your company as the policy was renewed super quick, slick and efficiently. She is the sort of person I like to deal with as no dithering, just efficiency and professionalism. Very well done Clara. Keep up the good work.

Great value for money and very prompt service

Missold warranty from bigmotoring world. Not a great help do never buy warranty from them. The whole process is unacceptable always get it from manufacturers/dealers. Really disappointed with the way they have dealt with the claim

Please please do not use this company. They will get out of paying any claim, it is a complete con. I’ve had the warranty just over a year and anything I’ve tried to claim they’ve refused to pay, for ridiculous reasons. Please stay clear!

Excellent service everything explained and not rushed . Really helpful staff

Had 2 issues with my car that was under Warrenty,both were sorted quickly & professionally.
Great that you can use any garage that is MOT registered.
Just renewed for a further 12 months.

One of the best companies I’ve dealt with in a long while. I’ve dealt with one person who has always been very patient and helpful. Rosie has been a great help.

Klaira Brennan, was professional in setting up my renewal and offering me a good discount, tailored everything down for me. Let enjoy another 12 months together. Thank you

Easy to deal with

Rosie provided a great garage for my vehicle diagnostic
Perfect

He was very professional and answered my questions satisfactorily.

Quick and easy resolution of issuew EV system. Booked a diagnostic for next day with hassle.

Absolutely superb service. Very easy, quick and payment made immediately. I would recommend this warranty company to anyone.

Great and professional service provided

To the point, professional friendly service.

Clearly all these 5 star reviews for this company are completely fake!! Purchased a car in October, within a week the windscreen was leaking, it appeared that the garage we brought it off put a very bad temporary seal on the screen which had disintegrated causing rain water to get in (yes we stupidly never noticed when purchasing the car). A new windscreen cost £500 and surprise surprise not covered by the gold warranty we took out. Then... 3 months later.... the drivers door refuses to lock as the door locking actuator fails... and guess what??? This is also not covered by this pathetic warranty!! And last but not least the engine starts making a rattling sound, take it to land rover for a diagnostic check and was told the timing chain needed replacing immediately before it snaps and causes catastrophic engine failure. This is at a cost of over £3,200 all within 9 months of owning the vehicle!! Of course, this is not covered on the warranty as apparently you need to wait for the chain to snap and ruin the engine which would have wrote the car off before they attempt to even look at the claim and I wouldn't be holding my breath for them to be paying a penny towards that either!! If you are tempted to purchase this scam of a warranty then I wouldn't bother, you may aswell flush your hard earned money down the loo! Scam of a company, we will be taking matters further.