Warranties 2000 Reviews 

Had a call to renew the warranty from Jessica all sorted in 5 minutes it just gives you confidence if anything goes wrong lovely staff so polite and helpful a pleasure to deal with 5 stars from me

Always pleasant and helpful to deal with. Have renewed for a 3rd year.

Great experience with Ethan. Very helpful and had all the answers no matter how silly the questions.

Really friendly and helpful

Sohail helped me out a lot getting my repairs booked. Fast and reliable service. Definitely recommend.

Clare and Ethan were very helpful and efficient with my policy. Thanks

Gave them a call today as lost all my emails with my policy on spoke to a nice lady called Beth she made me feel so at ease and sorted it out in no time atall thanks for the help

Explained everything in warranty and services, I asked and they answered

traight forward great customer service

Notified me in good time of renewal date and made it clear what the warranty level was.

"Purchased a 3-year extended warranty through Big Motoring World, underwritten by Warranties 2000. When I needed to raise a claim for a steering column fault, I was unable to reach anyone. Over 48 hours I waited on hold for 30–45 minutes on multiple calls with no answer, and received zero response to emails. A warranty is only as good as the service behind it — and this has failed at the first test. Would strongly caution anyone buying from Big Motoring World to ask specifically who underwrites their warranty and check Warranties 2000 reviews before signing."

Better avoid services from Warranties 2000.

Professional, easy to communicate and fast responsive. Thanks

Very helpfull telephone call from Judy

Great to deal with as always.
Many thanks

The person who served me was very patient,kind and a good listener. Keep it up.

Avoid Warranties 2000 – A Warranty That Doesn't Deliver When You Need It

I would strongly advise anyone considering Warranties 2000 to think twice before purchasing a policy. My experience has been extremely frustrating and has left me with little confidence in either their customer service or their claims process.
Contacting the company is incredibly difficult. Calls often go unanswered for hours you can spend an excessive amount of time on hold waiting to speak to someone.
Customer service appears to be poor and communication throughout the claims process has been disappointing.
The main issue relates to the air conditioning system on my Jaguar I-PACE. In fact, I have experienced problems with the air conditioning since the day I purchased the vehicle, which suggests that the car may have been sold to me by V12 with a pre-existing fault. I returned to the dealership on two separate occasions to raise the issue, only to be told to have the air conditioning re-gassed. Unfortunately, this did not resolve the problem.
When the fault persisted and eventually became more serious, I submitted a claim through Warranties 2000. The claim was quickly rejected and classified as "wear and tear".
What I find difficult to understand is how they could reach that conclusion without carrying out a physical inspection of the vehicle.
I subsequently spoke to my mechanic, who advised that this is not a wear-and-tear issue but a known fault affecting Jaguar I-PACE vehicles. He explained that it is commonly linked to a manufacturing or design-related defect which can cause significant air conditioning failures and intermittent operation.
If this is a recognised fault, how can it simply be dismissed as wear and tear without a proper investigation?
Since then, I have read numerous reviews from other customers describing very similar experiences: difficulty contacting the company, lengthy waiting times, and claims being rejected under the "wear and tear" exclusion. The number of people reporting the same issues is concerning.
A warranty should provide reassurance and support when something goes wrong. Unfortunately, my experience with Warranties 2000 has been the exact opposite. Between the poor communication, the difficulty in reaching someone and the apparent willingness to reject claims without proper assessment, I feel that I have paid for a service that offers very little value.
Based on my experience, I would strongly recommend staying away from Warranties 2000 and carefully reading the reviews before purchasing a policy.