WatchObsession Reviews 

Matthew was very professional and friendly. The service was impeccable and the prices were great. Couldn’t recommend this company more. Thank you very much for my amazing new watch.

I had an issue with my shipment and after a little back-and-forth, WatchObsession customer service went above and beyond to resolve the issue. Mathew was particularly helpful. I would purchase from them again.

I can't rate this company highly enough. I've been buying from them for 5 or so years; everything from nato straps up to an Omega Speedmaster Moon Watch and they always deliver the best service, amazing personal communication and a wonderful curated selection of straps and accessories.

This time round I purchased their Tanner Bates leather nato, based I think on an exclusive collaboration they have with tanner Bates. This looks and feels suburb and every bit as good (if not better) than some of the pricey leather nato's you can buy elsewhere.

Bought a Hirsch PURE orange to put my Planet Ocean large on. It arrived the next day and looks fantastic.
Couldn’t be happier. Thank you Watch Obsession.

On September 25, I ordered a Omega Brown Alligator 19 mm wide strap. The strap was delivered and I was shocked to find the strap in an cellofan bag, written on the labal 20 mm wide strap, and the strap in the bag looking black. The label was a mistake, on the back side of the strap is written 19 mm. But the strap but the strap removed from the bag is very different from the original one, the original is shiny and definitive brown, and the received strap is definitive dark, almost black looking and matte. It does not give the original look!

... and, thank you for your answer after three month(!), but I know, I see, the strap, you have sold me, very - very different from the original Omega one! And the costumer service is terrible. No more WatchObsession!

One of the best places for buying watches that you will find in the whole web!

Thanks and you can be sure that I’ll back.

Have used WatchObsession five times now over the past year and have been very happy with the level of service each time. Once I mistakenly ordered an incorrect item but a quick email exchange with customer services had the issue quickly sorted and without fuss. They have a great range of watch straps and accessories, as well as watches themselves. Recommended.

Second time I’ve purchased with these guys and second time their service has blown me away! Ordered at lunch time and it arrived the next morning, excellent quality, beautifully packaged. Watch obsession will always be my first port of call for my timepiece needs!

I recently purchased a watch from these guys. What a great buying experience! Through the entire process I was kept in the loop as to what was going on, includibg pics of the actual watch. The watch was then delivered brilliantly packaged and arrived quickly. I came away feeling like I’d brought a watch from genuine watch enthusiasts,with a real passion and pride for their business. I can throughly recommend them over a boutique or AD who’s staff normally have no interest!

Quality products, secure payment, smooth and reasonable international shipping. The one thing I'd like to see added is the country of manufacture for all products.

If you are thinking about buying a watch from these guys I can not praise them HIGHLY enough! Sourced my Omega incredibly fast and threw in some nice extras too for which I am super grateful! Great customer service and a nice personal touch in the box too :) I used them for straps before and the service is equally great!

Thank you!

Superb experience from start to finish. Gary was on hand to help me every step of the way. Very customer centric team! Thank you!

Ordered a spare deployment clasp and couldn’t believe how quickly it arrived. Well pleased with its quality. First class service and product. Will definitely use these guys again and would recommend to all.

Wow Wow

Ordering is very simple online. Ordered a replacement Hirsch watch strap yesterday and it arrived today. Cracking service from Watch Obsession and Royal mail. Only paid the cheapest delivery cost was expecting it early next week. The strap looks fantastic better than the online photos. Will purchase any watch related items from Watch Obsession in the future.

Superb experience!

Ordered a brand new Omega from them which was delivered in under 2 weeks. Great comms, even better price and helpful the whole way along. Will definitely revisit the next time I am in the market!

Excellent company and communication. My new omega seamaster was everything as described and more . Gary answered all my questions promptly and put my mind at rest . Don’t hesitate and use watch obsession for any purchases you need . Recommended to all my friends .

Excellent in all regards. Previously only bought a strap from the, but fantastic customer service from Gary when buying an Omega. Not often you can say this, but highly recommended in every way.

Fantastic service great communication just received my pre owned Breitling today. I am very happy with it. Totally as described I would recommend watch obsession to anyone. I have previously bought lots of watch straps from them . Quick service good quality and speedy delivery.

Definition of service!

I recently purchased a Rolex gmt (Batman) from watch obsession. Those who know, know the demand on these. I am based in Australia and a purchase of this calibre can be daunting to a foreign website, however the level of service and care Mathew presented gained my trust within the first phone call. Mathew assisted with several accessories I desired. His product knowledge is second to none which made my decision easy. The timepiece arrived in timely fashion.

Thank you Mathew and Gary your service is OUTSTANDING I look forward to future purchases with watch obsession

A M A Z I N G service. Debbie talked me through all the options. She probably spent twenty minutes on the phone with me to buy a watch strap and deployment clasp. SO HAPPY