WatchObsession Reviews 

I couldn't recommend them enough, clear and easy to use website, the watch strap I bought from them was sent out and with me within 2 days and most importantly the strap looks great feel's like I have a new watch. The 1st strap I ordered I got the size wrong but they are registered with royal mail and very easy returns policy, didn't have to chase up wither to get my money back

Excellent service from Watch Obsession.
Called and had a chat about the strap I was interested in, very informative and polite.
I ordered the next day and the day after my new Isofrane strap arrived. Very well packed, fast delivery.
Thanks Watch Obsession.

Bought some straps, very fast postage, good customer service, so bought some more!!!

**Update 26/6/2020 after posting my honest review about this seller he is now refusing to give me the 50% refund we had agreed on. I have now had to escalate with Klarna. Do yourself a favour and avoid **

Ordered two straps on Thursday the 18th. My initial impressions where very good both straps looked great. Tried the di modell one very happy tried the hirsch one awful like a piece of jelly. I sent the hirsch one back as faulty. The company director Gary inspected the strap and told me his totally disagreed. I asked what he was going to do about it. His response no word of a lie was “I’ll sleep on it and get back to you” when has that ever been acceptable in business? I wouldn’t expect to return a faulty t shirt in a shop and for the staff to say I’ll sleep on it come on! As others on here have said aftercare not great. It doesn’t look like I’m going to be getting a refund on this strap from them so I will have to escalate. My advice is to go elsewhere.

Everything i have bought in the past has been excellent, but the most recent strap was a disappointment. Matthew responded immediately and arranged for me to return it. Another example of the great service provided by these guys. Highly recommended!

poor quality control, sent me a faulty strap. returns process very difficult and very difficult people to deal with

I purchased a Rios1931 organic leather watch strap. It arrived promptly via Royal Mail. Excellent quality and looks great on my Speedmaster. I would definitely recommend this company. I'll be buying more straps from them in the future.

I have just received dely of my watch strap made by Rios 31
The quality of the workmanship is outstanding and I only paid
£25 so no doubt I will be buying more straps in the future from
WATCH obsession my watch is a seiko presage

It is rare to find a small real service orientated business that ‘just nails it ‘ Here is one !! - Watch obsession do what they say, great straps and products, great service, magnificent packaging and distribution - and the main thing the straps they offer are seriously good quality. Now on my second strap and have upgraded to Hirsch Performance - leather with rubber back - sounds odd but delivers like a dream - smart on the outside, stable and comfortable on the inside - thanks Watch Obsession .....

Just purchased a very nice Alligator strap. I had several questions which were answered within a few hours. Received the strap the next day. I have a JLC Alligator strap in black already on the watch , The Hirsch strap is excellent at a fraction of the JLC price. Highly recommended .

As always with Watch Obsession,items are as described.
Despatch is prompt,delivery is fast, and communication is ongoing
throughout,
First class company to deal with,can highly recommend.

As a watch collector I have always used this company until today. I purchased a strap 11 days ago only to find it had gone on sale with 20% off, so I purchased one to send the other back because it was for a project build on a watch that I hadn't even started and so hadn't even been out of the packet. When I called I spoke to the owner of the company who told me I was a p*ss taker for doing this. When I got angry for him calling me a p*ss taker he then slammed the phone down on me. I dont know what planet this guy lives on or why he thinks he can speak to people like this without that customer becoming angry but I certainly will never spend money with this company ever again.

I brought a Hirsch Pusher clasp and had a minor fitment issue, I phoned up requesting help,
Phone was picked up swiftly by Betty. Very helpful and professional, who was most helpful with my issues. A full refund was offered and I took them up on it, and ordered 2 Hirsch Sport Clasp which are doing a great job. Will definitely recommend and use again, very happy

Just had a Hirsch pusher clasp replaced and returned under warranty. Prompt attention and excellent customer service at all stages from Betty. Highly recommend the product, the supplier and the individual who dealt with my enquiry. Easily 5 stars... :-)
David

I recently bought a Hirsch Sport clasp. The wrong size arrived and messaged Matthew straight away. He sent the correct size that day and also said I keep the other clasp if I had use for it. He also included a clasp they don’t sell for me so I could check to see if it worked with a strap, which he also said I could keep. His customer service is outstanding.

What more can you say? They are an excellent company do deal with and will bend over backwards to make sure things are delivered on time. This is not the first time I have used them and it will definitely not be my last!

Wow, Excellent support from across the pond! Love the Hirsch performance strap black and blue! Sent a wrist shot.Where can they be viewed at?
Cheers,
Stephen
Maryland USA

This a fantastic company to purchase from. I live in Denmark and buy watch straps from them. They have a massive selection of very good quality straps. They are reasonable with their pricing both compared to Denmark and to the top quality they offer. They are very service minded. They ship fast. I enjoy buying from them and can recommend them to anyone with interest in watches and straps.

Fabulous looking strap, lots of simple presence. The gold brown looks great on my fairly old and battered Christopher Ward.

Great company with quality product AND customer service. My first purchase with Watch Obsession was super smooth. The watch strap is beautiful and sturdy and overall good quality leather so he wanted me to order a few more leather straps in other colors. Once we received the new straps he did notice the clasps were different than the first strap purchased and they didn't quite fit right. Their customer service was incredibly helpful to figure out what clasps could go on which strap and we figured out a process in which we would return the straps and they would switch out the clasps...yadayadayada...it was WAY faster than I imagined and I'm really happy with this company and would definitely recommend if looking for quality leather straps