WatchObsession Reviews 

Absolutely Fantastic customer service and free next day shipping on UK orders over £100 placed before 3pm :)

This is the way online buying should be like!!!!!!
Highly Recommended!!!

Sincerely Appreciated :)
David

My second time shopping with Watch Obsession and I highly recommend. Great website, quality products and exceptional service. Very nice to shop from a company that really makes you feel that they care about you and their products.

I have just finished unpacking the watch of my dreams, an Omega Seamaster. From the day I emailed the company for delivery information and price I have found nothing but praise for this company. They maybe a small team but are truly dedicated to the love of watches and ensuring the customer needs are well looked after. I am absolutely delighted with the watch and would highly recommend WatchObseession to anybody seeking to buy a quality watch with excellent service at a competitive price.

Ordered a replacement divers strap after browsing the extensive selection on Watch Obsession site, couldn't decide between a Hirsch or ISOfrane, went with ISOfrane in the end and it arrived the next day - very pleased with quality, would recommend.

Large range of very good quality products and very well dispatched and timely. Like a hard to find shop, this is a simply excellent online shop for watch things.

Needed another strap for my watch having ordered from Watch Obsession several years ago. Unable to find the same strap but customer service was excellent as they guided me through very similar straps as I had previously ordered. Arrived next day, fitted and looks as good as the original one brought many years ago , happy to recommend as use again, thsnks

Watch Obsession have again come up trumps - they stock the Hirsch deployments I like and I have just bought another one, they're so good. Watch Obsession are quick, communicative and on my last purchase, when I over-extended the clasp and it became faulty, they replaced it immediately without questions. I've also bought a few straps from them. They are on my short list of favourite watch accessory providers, try them.

Excellent service excellent price delivery super fast customer service spot on 5star

Always excellent service, delivery,and products.
Would not hesitate to go to them for all my watch accessories.

Great selection of straps, including the excellent JPM straps at good prices. Fast shipping and an easy to use website.

I purchased a strap which came with a buckle. The day I received the order I was excited to mount it on my bell & ross. Come to find out the hardware brand new from watch obsession was tapped incorrectly to the screw bar thread. Rendering the buckle useless.

Sent an email to WO to notify them the threads were bad on the buckle. No response. Send a 2nd email 10 days later and get a response from Gary. Clarified that the buckle was the only issue and would send a replacement. Here we are months later and no buckle.

Update:

EDIT: I would like to follow-up with this review.
I was made aware that Watch Obsession is under new management and my order was around that transition. I was promptly contacted by them and my initial issue was handled immediately. I have relief and confidence to continue to shop and support Watch Obsession and appreciate the immediate attention by Matthew once he became aware of my problem.

Thank you again!
Chris

Quick delivery and good quality strap that complimented my Omega Admiralty perfectly. I would happily use Watch Obsession again'

I've bought a few straps and accessories from watch obsession; a few Hirsch straps, Natos and other bits and bobs and the quality and shipping have been great. But what really impressed me was the customer service from Matthew and Debbie. Simply excellent, certainly among the best I've experienced from any retailer. I've emailed to ask a few questions and they've been ultra quick, helpful, knowledgeable and generous. Can't recommend them more.

Have used Watchobsession several times now,and can honestly say quality and service is second to none.
Order one day ,arrives the next.
Always kept informed of progress.
They are now my first stop for straps and accessories.
Highly recommended and buy with cofidence.

I have been buying straps from WatchObsession since about 2013 or 2014. They were great back then and they have continued to get even better especially recently with a new (and drastically improved/impressive) website. The attention to detail with orders, paperwork, advice etc is all a lesson in how to manage and promote great service for a niche specialist business.

Their range is huge and there are (too) many options! I just wish I had more watches to put more straps on - now they are selling watches too perhaps that will lead somewhere in the end.

Anyway, buy with confidence.

Bought a Hirsch watch strap from this site. Always a bit tentative when buying from somewhere for the first time but was really impressed by coming home to find my watch strap had been delivered already and packaged carefully.

Excellent service, will be back when I need to upgrade my watch! :)

I recently bought myself an orange-faced Seiko Solar Diver (via Amazon) and found the black rubber strap a little too chunky and too long for my needs - the end of the strap stuck out awkwardly and caught on sleeve cuffs. I'd considered replacing it with a black leather or a black nylon NATO style strap and ended up on the WatchObsession website. Wow, straps of every description including designs I'd not been aware of... and what caught my eye was a ballistic PU strap in black with orange contrast stitching - an in-house WatchObsession product (and much less expensive than the same design offered by an American competitor). I ordered the strap on a Tuesday and paid via PayPal and the strap was with me the next day and fitted to my watch in just a couple of minutes. The strap looks great and complements my watch perfectly; the ballistic PU is stiff to begin with and it's taken a few days of wear to soften up and shape itself to my wrist but I'd say the material looks pretty much indestructible so I expect it to last a very long time indeed. I can't fault the product or the service and I anticipate buying from WatchObsession again soon.

My purchase of an Omega Speedmaster was long contemplated and I'm really pleased I chose WatchObsession. Not only was the price the most competitive available, the service was courteous and reassuring. I couldn't recommend them enough. Thank you Gary and Matthew.

I was recommended WatchObsession by a friend who had bought from them in late 2015. He was absolutely right when he said they were great on service and price. I bought an Omega Speedmaster and an extra strap. It was a pleasure buying through them not just because the price is as competitive as you can find in the UK market but the customer service was excellent too. Right the way through from ordering to receiving my brand new watch it was smooth and they were accurate on how long it would take to order. If I buy another watch I will definitely use them.

This is always my 1st port of call for Quality straps, tools and anything timepiece orientated. Gary & Matthew are always helpful and responsive to my countless emails. The website is excellent and their range of straps is second to none! The Hirsch range come highly recommended. Keep up the good work Gents. Looking forward to doing loads more business with you in the coming months.