I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Never received lens but ups claims delivered on web site. Last time this happened with my order. Ups has issues with service. Called customer service to file claim. Probably will stop using this com... Toon meer
Bedrijf heeft geantwoord
Ordering was easy and they have the best prices. Submitted an order for contact lenses and uploaded my prescription from my optometrist. This was my first time ordering from WebEyeCare. In about a we... Toon meer
Bedrijf heeft geantwoord
Are you kidding me???? Your rep, Mark, has been INCREDIBLE! He worked hard to meet my needs and as far as I'm concerned, went above and beyond my expectations. He responded promptly and thoroughly.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!
Contactgegevens
10 Canal Street Suite 205, 19007, Bristol, Verenigde Staten
- 888-536-7480
- info@webeyecare.com
- www.webeyecare.com
4,1
Goed
1K reviews
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Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van WebEyeCare
We're so glad you enjoyed your ordering experience!
It feels good to be wearing contacts…
It feels good to be wearing contacts again they are comfortable. I like the timeframe I received my contacts. I’ve had a wonderful experience.
15 november 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)
It was so easy to find what I was…
It was so easy to find what I was looking for and so simple to pull up my prescription. Will definitely recommend them to family and friends. ♡
4 november 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
We're so glad you enjoyed your ordering experience!
They had a great price
They had a great price. Way less than at my drs. Although there was a delay in shipping because of a supply issue they did ship when they said they would. Came quickly and in good shape
4 november 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)
Got them in a fast time and for a great…
Got them in a fast time and for a great price will be buying my contacts from her for now on
3 november 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
Awesome to hear! Thank you for recommending us!
Antwoord van WebEyeCare
We're so glad you enjoyed your ordering experience!
Antwoord van WebEyeCare
We're so glad you enjoyed your ordering experience!
Good prices and fast shipping
I was desperate for my contacts and they delivered them so fast! Great prices, better than any other site!
18 oktober 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
Wonderful to hear! Thank you so much for recommending WebEyeCare!
Fast and secured
10 oktober 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
Awesome to hear! Thank you for recommending us!
Easy ordering process. Quick Delivery.
Have ordered my contacts from Web Eye Care several times. Very satisfied with service and you can’t beat the price. Easy ordering process is another positive.
10 oktober 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)
Poorest Customer Service
This organization provides the most abysmal Customer Service I have encountered in my buying experience! One cannot speak with a live body, only an 888 phone number that never picks up. Although the live chat women was interested in trying to solve an inquiry. Requested a call back from a person in authority, but only received a message from the same 888 number with no extension to make contact.
I did eventually got my order but bow to never reorder from this group no matter what price they advertise. It is a “bait and switch” organization. Buyer beware!!
21 september 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
We do apologize for your less-than-ideal experience as we pride ourselves on excellent customer service. Our main customer service line is the 888 number - we do not have another customer service line. Our system does indicate that a customer service manager did respond to your call back with a voice message, however, we understand your frustration.
200.00 and no contacts
I ordered contacts on 9/6. I have contacted the company twice in regards to my order that I have yet to receive. Both times I am told they will ship the next day. This is the worst contact business ever . I have since requested a refund.
6 september 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
We do apologize for your less-than-ideal experience and are sorry to see that the delay resulted in the order cancellation. Thank you for your feedback.
A little slow, but...
It took a longer time for this order than my previous 3. But I still saved $40 over every other site. Order#91160393.
3 augustus 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
Thank you so much for your feedback!
Antwoord van WebEyeCare
Awesome to hear! Thank you for recommending us!
I will start by saying they are…
I will start by saying they are refunding my money, but the eye test is seriously looking at one letter the same size everytime and saying right,left top or bottom. Not sure how they can accurately get a rx off of this
24 augustus 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
Hello. While we're sorry to hear that the online vision test didn't work out for you, please be assured that the test is FDA approved and all test results are reviewed by an licensed ophthalmologist.
30% "processing fee"
30% "processing fee"! I'm guessing the 5 star reviews are fake. Who would pay 30% processing fee.
3 augustus 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
Thank you for contacting WebEyeCare. On various search platforms, it's typical for sellers to have the product price listed separately from any handling or processing fees. We do advise of potential processing fees in our terms and conditions. Whether we have a higher per-box price and no handling or a lower box price and processing, our total price is the best. Please let us know if you have any additional questions or concerns. Thank you!
Seemless transaction
Seemless transaction! Had my contacts in less than a week. Super happy with them and the reasonable pricing compared to other sites.
12 juli 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)
Quick shipping
Quick shipping, ordering is easy, highly recommend!
10 juli 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)
Don't waste your time with these…
Don't waste your time with these clowns. They don't have competitive pricing after you add their fees and the aggravation of wondering where your prescription order is. Plus, you may wind up with ups and their "delivery exception" which means your oder is lost in space.
Webeyecare is a farce that you would be better off avoiding
3 juli 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
Hello. We do apologize for your less than ideal experience. Generally, once a package is with a carrier, we are limited with the actions that can be taken. It does look like you've corresponded with a customer service team member regarding this order and we are working on getting the package recalled so we can refund you. Further communication should be sent via email to info@webeyecare.com. Thank you.
Confused about the quantity of the content of a box of contacts and the price for them
91124026#
Paid 95$ for 3 boxes and only 1 set in each box? I was under the impression that at minimum is at least 6 pair in a box.
13 mei 2023
Review zonder uitnodiging
Antwoord van WebEyeCare
Hello. It looks like your order was placed for a 2 pack which will only have 2 lenses per box. If you use the same lens in each eye, then 1 box will have 1 set of lenses.
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