I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... Toon meer
Bedrijf heeft geantwoord
Never received lens but ups claims delivered on web site. Last time this happened with my order. Ups has issues with service. Called customer service to file claim. Probably will stop using this com... Toon meer
Bedrijf heeft geantwoord
Ordering was easy and they have the best prices. Submitted an order for contact lenses and uploaded my prescription from my optometrist. This was my first time ordering from WebEyeCare. In about a we... Toon meer
Bedrijf heeft geantwoord
Are you kidding me???? Your rep, Mark, has been INCREDIBLE! He worked hard to meet my needs and as far as I'm concerned, went above and beyond my expectations. He responded promptly and thoroughly.... Toon meer
Bedrijf heeft geantwoord
Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!
10 Canal Street Suite 205, 19007, Bristol, Verenigde Staten
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very easy to order and contacts arrived quickly once shipped.

Antwoord van WebEyeCare
This is the worst website for your contact…. I called them 10 days after my order and still not out for shipment. I kept complaining and they said it will be out today. They didn’t provide any other detail. I am still waiting for my order

Antwoord van WebEyeCare
Great fast process and quick shipping

Antwoord van WebEyeCare
It was easy to upload prescription. The website is easy to navigate. Have ordered from before and was very lleased.

Antwoord van WebEyeCare
Mark from customer service reached out me through email apologized and sent replacement with tracking number. Also my contacts shipped really fast. They’re slow to take an action, but I received my order after long time. I wish their lost and replacement process was faster.
More I think about it, I get more angrier. I ordered my contacts first time from them on 2/15/2024. I have received order confirmation and another email that was just advertisement. I haven’t get any updates on my order and patiently waited till 2/25/2024. Not even single email that about my order status, no shipping information, no tracking and nothing until I reach them out. I reached out them to check the shipping status on 2/25/2024 Daniel sent me a tracking number that clearly is USPS. USPS web shows currently awaiting package, so I try to make it faster reached out them on phone since my contacts running out. The rep was nice and friendly told me he would contact the manufacturer and update me. I received a call from him about an hour and he said it was delivered on 2/21/2024. Which is 5 days ago. They basically blamed me that I didn’t check my porch daily or every hour. Who knows where they deliver without even 1 email about order update.
They sent me picture of my front door that has small package. Since it’s delivered he can’t do nothing and will not refund either. I didn’t receive nothing, but since it has been thrown at my door without my knowledge, it’s my responsibility.
I went to check all of my neighbors, they don’t know anything about the box that’s been sitting on my porch.
My porch is all way on the side, so it’s not even clear to my neighbors. I live in 2nd floor condo that has door in 1st floor. We use our garage door for come and go, because my Autistic 2year old could hurt herself by bolting/running one step stair on our front door. There were no other deliveries, so God knows how long my order was there till some porch pirate took it. My daughter’s therapist came on Friday 2/23/2024 it wasn’t there. So I probably lost between 2/21/2024-2/23/2024.
I usually get my contacts from Walgreens or EZcontacts never had this kind of issue. It’s my first time lost prescription contacts that only person with same prescription able to use. It was just $6 $7 cheaper than EZcontacts. Try save less than $10 and now I am down over $130. I don’t have contacts and neither money. Next time I’ll purchase from EZcontacts, at least they deliver in my postal box. I am really really upset for this situation and extremely unsatisfied with their service. It might be few $ cheaper, but they’re irresponsible.

Antwoord van WebEyeCare
The shipping on these contacts took almost 3 weeks. Although I picked the cheapest longest option, I’ve never had contacts take this long. The prescription was confirmed right away also.

Antwoord van WebEyeCare
Quick turn around, easy exam and order process, good prices!

Antwoord van WebEyeCare
I am super impressed with webeyecare, i have been using a different company for a long time and when i reordered it was taking very long and i was told 2-3 weeks more to get them so i decided to place an order with webeyecare and see if i would get it quicker as i was running very low. It arrived a day later AGAIN a day later it is the fastest services i have seen. thank you and as long as prices don't change after promo price you have won my business.

Antwoord van WebEyeCare
It was easy to reorder. Plus, I appreciate special offers to save money.

Antwoord van WebEyeCare
Easy to order and came in quicker than expected. Recommend!

Antwoord van WebEyeCare
Ordering was very easy and I got my shipment fast!

Antwoord van WebEyeCare
Webeyecare charges $50 processing g fee which is astronomical compared with other contact companies. Plus they charge a 25%plus restocking g fee whereas most every other contact lens company will give a full refund. Thet only care about making a fast buck, customers come second.

Antwoord van WebEyeCare
I ordered Comfilcon A on November 26, arriving on December 16 by USPS ground shipping. They took 16 days to ship the contact lenses. I was horrified because they did not update the status until they shipped, but it has arrived finally. If you don't need to hurry and can wait over two weeks, it will be a great deal. To me, no problem with a long wait and loved the price.

Antwoord van WebEyeCare
listen i ordered contacts the 7th i received my order the 9th i was so shocked but amazed as i really needed them. will definitely be shopping with them again.

Antwoord van WebEyeCare

Antwoord van WebEyeCare
This website advertises cheap contacts but adds ridiculous processing fees of over $70. Total Scammers, buyer beware!!!

Antwoord van WebEyeCare
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.