Bad experience. I had my eye exam a few months ago, and sent them the prescription with that date. But after submitting my contacts order and many days of waiting, Webeyecare got back to me and said... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... Toon meer
Bedrijf heeft geantwoord
Ordering was easy and they have the best prices. Submitted an order for contact lenses and uploaded my prescription from my optometrist. This was my first time ordering from WebEyeCare. In about a we... Toon meer
Bedrijf heeft geantwoord
Are you kidding me???? Your rep, Mark, has been INCREDIBLE! He worked hard to meet my needs and as far as I'm concerned, went above and beyond my expectations. He responded promptly and thoroughly.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!
Contactgegevens
10 Canal Street Suite 205, 19007, Bristol, Verenigde Staten
- 888-536-7480
- info@webeyecare.com
- www.webeyecare.com
4,1
Goed
1K reviews
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Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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You must have an issue with your…
You must have an issue with your warehouse cause I have had an issue a few times recovering the incorrect prescription and when you call or email customer service they want to accuse you of lying to them to get something free. Extremely poor service
1 juni 2026
Antwoord van WebEyeCare
Thank you for sharing your feedback. Receiving the wrong prescription is a serious concern. We have several safety checkpoints in place in our warehouse to make sure our orders get shipped accurately and in brand-new condition. We take both order accuracy and customer concerns seriously, and we have shared your comments with our team for review. Thank you for bringing this to our attention.
Super fast and best price
1 juni 2026
Antwoord van WebEyeCare
Thank you for your feedback. We do our best to provide great service!
Antwoord van WebEyeCare
We are glad to hear you received your order quickly! Thanks for the great review.
Antwoord van WebEyeCare
Thank you for the kind words! We hope we can help you again soon.
I ordered a 90 day supply for each eye…
I ordered a 90 day supply for each eye and ended up with a 30 day supply for each eye same price as 90 . Throughly disappointed.
29 mei 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
Thank you for bringing this to our attention. We would like the opportunity to review your order and determine what happened. Please contact our customer service team at info@webeyecare.com with your order details so we can investigate and work toward a resolution.
Company that cares
Purchased 1 yr supply of contacts, had some issues but spoke with mark and he has went above and beyond to correct what happened, I truly believe this company cares about me as an individual and my health. I will be purchasing in the future just might have to follow up with them but not a big deal
21 februari 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
We are grateful for the opportunity to make things right and appreciate your patience throughout the process. Providing excellent customer care and supporting our customers' eye health are top priorities for us, so it means a lot to know you felt valued as an individual. We truly appreciate your trust and look forward to serving you again in the future.
Great customer service and price
Great customer service. I forgot to take off my coupon code and they did that too. Easy eye exam to renew my prescription for cheap - doctor tried to have me redo at $90 and this was only $15. Great cost on contacts. Price on previous provider (Contact Lens King) nearly doubled and they were not willing to come down, while this company honored the original price. Great deal and customer service.
19 mei 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
Thank you so much for your great review! We do our best to keep our prices low while still providing exceptional service. We hope we can help you again soon.
Price is reasonable.
The thing that makes Web Eye Care great is that the contacts come in a very timely manner and at a cheaper price than you can get elsewhere. I tried getting them from someone else last year and regreted it. I will not waste my time any longer.
14 mei 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
Thank you for being a loyal customer! We look forward to helping you again soon. We love to hear you are happy with our service!
Super easy ordering and shipping was so…
Super easy ordering and shipping was so fast! Very happy!
13 mei 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
We appreciate your feedback. So happy to hear you had a great experience!!!
The order process was very easy
The order process was very easy. I went straight to the brand, uploaded my RX and placed the order. My contacts came very quick and was exactly as my RX. The cost was very good also.
14 mei 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
Thank you for the kind words! We do our best to get orders processed quickly and accurately. We hope we can help you again soon :)
Will never use this company again
Will never use this company again. BEWARE! very misleading. Price was 10.44 per box I order 8 boxes, they only ship 4 and claim there is a $40.09 processing
fee . Out sourced customer service reps very hard to
understand. E-mail is to A!
14 mei 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
We strive to provide clear pricing and accurate order fulfillment for every customer, and we are sorry for any confusion regarding your order. Your order confirmation reflects the purchase of 4 boxes at the promotional price offered at the time of checkout. The processing fee associated with the order covers handling and prescription verification services and is displayed as a separate line item in the shopping cart before checkout is completed. We understand unexpected fees can be frustrating, and we appreciate your feedback regarding both the ordering process and your customer service experience. Our goal is always to provide affordable pricing and quality service, and your comments help us identify areas where we can improve communication with our customers. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
Antwoord van WebEyeCare
Thank you for your feedback. Our goal is to provide reasonable prices while still providing great service. We hope to help you again soon!
Quick delivery!
I ordered contacts and they were delivered within a week! Great customer service!
7 mei 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
Thank you for your kind review! We’re so glad to hear your contacts arrived quickly and that you had a great experience with our customer service team. We appreciate your support and look forward to helping you again soon!
How awful
How awful! My order hasn't arrived and I still haven't received my refund! Don't buy from this website!
3 mei 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
Thank you for bringing this to our attention. Please contact our support team directly at info@webeyecare.com with your order details so we can investigate this immediately and work toward a resolution as quickly as possible.
Easy process
Ordering was easy, price good, shipping fast, and item received correct
11 mei 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
We are so glad to hear you had a great experience! Thank you for the kind words. We hope to help you again soon.
A1 customer service
As a repeat customer i couldnt be more thrilled! Had a small issue with the order but everything was corrected and worked out great. My contact lenses were reshipped as quickly as possoile. Super fast shipping. Been shopping with webeyecare for the last 4 to 5 years, and that will continue. Thank you Mark(my rep)🤝🏿 and web eye care!
4 mei 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
We truly appreciate your loyalty! We're glad we could quickly resolve the issue and get your lenses reshipped right away. It’s great to hear that Mark took good care of you as well—we’ll be sure to pass along your kind words to him. Thanks again for being a valued customer, and we look forward to serving you for many more years to come!
Price was right and delivery was…
Price was right and delivery was exceptional- within 3 days with no extra charge.
30 april 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
Thank you for the kind words! We are so happy to hear all went well with receiving your order. Love to know that you received it so quickly. We hope we can help you again soon!
Great value and reasonable delivery…
Great value and reasonable delivery time. Good tracking information to ensure receipt of products.
1 mei 2026
Antwoord van WebEyeCare
We strive to keep our prices low and provide great service. It is great to hear you received your tracking updates and all went well. We appreciate your feedback!
Paid $30.00 for 2 day shipping got…
Paid $30.00 for 2 day shipping got there in 4 business days. I don't mind paying but that was a waste of my money..
1 mei 2026
Antwoord van WebEyeCare
Thank you for your feedback. We understand you wanted your order quickly. After reviewing your order details, the issue was we needed to verify your prescription with your doctor’s office. Per federal law, we must verify all orders with a prescription before the order can be shipped. The order was placed on Sunday. We reached out to your doctor’s office on Monday morning. They did not respond on Monday. The order shipped out on Tuesday with UPS 2nd day air and was delivered on Thursday. We recommend uploading a copy of a valid prescription when placing an order to get the order shipped out as quickly as possible. We appreciate you bringing this to our attention and hope we can help you again in the future.
Rx is stored
Rx is stored, for a year, and website has your previous orders for ease of reordering.
1 mei 2026
Review zonder uitnodiging
Antwoord van WebEyeCare
We are glad you’re enjoying the convenience of having your prescription securely stored and easy access to your order history. Making reordering quick and hassle-free is a big priority for us. We appreciate your support and look forward to helping you again!
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