WebEyeCare Reviews 

The whole experience couldn’t be any easier. I have been ordering from that other company with a lot of numbers in its title, even my eye dr thought their prices were expensive. I saw an ad for this company and instantly saved so much money on my contacts! Just upload my script and they do the rest! Very happy! Thank you!!

update 5/8
Mark in customer service called and took care of everything. He sent me a label for my return and refunded me in full.

I saw that they had Davis Insurance on their list. According to Davis they are out of network and I only get $50 of my $180 benefit. I’ve called a couple times to see if I could return. They charge a 25% restocking fee. That’s $63!!!! So I called about the insurance so I can at least recoup the $50. Keep getting told “that department will email you” I have yet to hear from them. Package is still sitting and I’m not using the contacts.
Found them on Facebook and will repost this information there. Check every detail before you buy!

My recent order was flagged and cancelled.
I initially placed a small order for one box (left eye) to make sure the product and service were legitimate. After receiving it, I placed a second order for one box for the other eye.
I received an email stating my account “has been flagged as having multiple products or orders placed in succession for promotional priced products” (how would I know this?) and that my “recent orders have been cancelled.”
Very, very poor customer service. There are many online contact lens providers, so I will be taking my business elsewhere.

It was not exactly your fault but the box my contacts came in was crushed. Many of the internal packs of contacts bursted and the packages were stuck together. Very disappointed I contacted your company by email with pictures. Very disappointed. I cannot believe the postal service saw such damage to the outer container and continue to ship it to me. Web eye care did a great job responding to my situation. Sent a label to return the ruined ones and sent me new ones.

I find it very easy to upload my prescription and purchase the contacts I like for a reasonable price. My contacts always arrive quickly in a well packed package.

Good price, fast shipping

EASY WEBSITE AND REORDERING. RECEIVE ORDER QUICK.

I order from this site all the time. I had an issue with my last order that was an error on my part. I contacted customer service & Mark was great to resolve my issue & was very helpful!! He was quick to respond & the customer service was fantastic. Thank you so much!

I was surprised at how fast they we’re delighted.

10/10 recommend. Ive ordered contacts a few times. The most recent I selected the wrong product and the support team was exceptional in reaching out to me, responding, and assisting with getting it all correct! Will forever use this company!

I was excited that my contacts came in quickly.
Thank you, WebEyeCare.

After posting a review regarding incorrect contacts received and unhelpful response from initial person I contacted, I corresponded with Mark. He apologized profusely for the error and the way that my case was handled. I was refunded for the incorrect contacts as soon as they received them and received a box of the correct ones at no charge. I really appreciate his handling. Although the free box wasn’t necessary, it showed me that they truly did care about the service I was given.

Everything
Thank you kindly

My order was quickly filled and shipped. Thank you.

Really fast delivery and accurate fidelity of prescription to order.

Super easy transaction! Fast shipping

I had a very disappointing experience ordering contact lenses from this company.

I initially chose them because their prices appeared to be the most affordable, but after unexpected additional charges, that was no longer the case. I provided my prescription, only to be told it had expired. I was then advised to complete an online eye test, which I paid for.

After following up on my order, I was told again that I needed to take the online test but this time the contact lense online test, resulting in a second charge of $16.49. To make matters worse, I was later informed that my original prescription did not specify contact lenses, meaning my order could not be processed at all.

After waiting an entire month with no resolution, I ultimately had to cancel my order. The whole process was frustrating, time-consuming, and poorly communicated.

Ordering contacts was relatively easy and they were delivered quickly. The only reason I didn't give a 5 star is that now that I ordered a years supply, they are offering me a discount through the rewards program, which is pretty much worthless since I just paid about $1000 for the year already and don't need more. They should have just offered a coupon up front.

Easy experience navigating the website and purchasing what I needed. Competitive prices. Good email notifications to keep me informed of the product delivery progress. Customer support for my inquiry was timely. Package arrived early and in good condition. Thank you!