I followed the guidance sending my wide plated GHDs using the packing slip - sent with Royal Mail signed for. After over a month - have had no conact - I have used the contact form on the website, an... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Paul and his team provide an absolutely brilliant service. I was kept updated at every stage of the process and, even during lockdown, I had my fixed GHDs back within 5 days and for a really good pric... Toon meer
Amazingly quick and efficient repair with great communication and sent back in great packaging. Posted on Monday and received back on Saturday (though next day postage with Royal Mail does cost a bit... Toon meer
Amazing service. Extremely fast, diagnostic reports along the way so you know exactly what’s happened to your straighteners. Great value for money. Sent on Tuesday afternoon had them back by Saturday.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At wefixghds.com, we specialise in fast, reliable repairs for ghd hair straighteners. Whether your ghds have no power, no heat, make crackling noises, beep unexpectedly, or suffer from broken plates or loose wires, we can help. We offer a simple set repair price of just £29.99 for our national ghd repair service. Simply post your ghds to us, and our experienced technicians will repair 99% of all ghds for the fixed price, regardless of the fault. There are no hidden charges – if we can’t fix your straighteners, you don’t pay the repair fee. Repairs are usually completed the same day we receive them, with return postage within 24 hours. We use tracked next-day delivery for fast turnaround, with other postage options available if you prefer. Our service is trusted nationwide because we use only high-quality parts and test every ghd before sending it back to you. We’re passionate about extending the life of your straighteners, saving you money compared to buying new, and keeping waste out of landfill. Visit wefixghds.com today to book your repair and get your ghds working like new again – quickly, affordably, and professionally.
Contactgegevens
56 New Court Way, L39 2YT, Ormskirk, Verenigd Koninkrijk
- 01695 550066
- help@wefixghds.com
- www.wefixghds.com
4,4
Uitstekend
288 reviews
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Fixed GHDs
My straighteners were fixed very quickly and communication was great throughout. Really pleased with this service and I will definitely use again.
29 mei 2019
Review zonder uitnodiging
Antwoord van GHD Repair by WeFixGHDs
Hi Emily, thanks for your kind review. We are passionate about the service we provide and the communication is crucial in managing customer expectations.
Fantastic service
Fantastic service, very quick helpful and friendly
29 mei 2019
Review zonder uitnodiging
Antwoord van GHD Repair by WeFixGHDs
Hi Jennifer, we aim to please every customer. If we ever get it wrong, we always resolve to the customer's satisfaction.
Great experience and very quick
Great experience and very quick to identify and fix the problem. They kept in touch via email the whole time which was always reassuring. Would highly recommend!
29 mei 2019
Review zonder uitnodiging
Antwoord van GHD Repair by WeFixGHDs
Hi Jamie-Leigh, thanks for the review. We identified that communication was the key to customer satisfaction. However good the service we provided, communication was paramount in customer expectations.
A great service
A great service, quick and they kept me informed every step along the way
20 mei 2019
Review zonder uitnodiging
Antwoord van GHD Repair by WeFixGHDs
Hi Lavinia, thanks for the kind review.
good and reliable service
good and reliable service - although I was kept informed of developments and a snag along the way, it was still a long wait for someone who uses straighteners everyday! It 4.5 stars from me.
14 mei 2019
Review zonder uitnodiging
Antwoord van GHD Repair by WeFixGHDs
Hi Liz, thank you for the kind review and feedback. I have checked your job sheet and see that there were a number of faults and one of the parts required sourcing. I do apologise for the delay in the repair, and can only emphasise that such issues are rare as we carry almost all parts for all versions of ghds, but sometimes we do get caught out. 4.5 out of 5 is still impressive and we than you for this.
Great
Good communication & fast service with good advice too. Good customer service. They took the time to telephone me to explain & discuss the fault with my GHDS.
13 mei 2019
Review zonder uitnodiging
Antwoord van GHD Repair by WeFixGHDs
Hi Kapila, thanks for the kind review. We are passionate about customer services as it is lacking in many industries these days.
Posted my ghd's to be repaired
Posted my ghd's to be repaired - they were done and returned within the week, very happy - thanks
10 mei 2019
Review zonder uitnodiging
Antwoord van GHD Repair by WeFixGHDs
Hi Jayne, thanks for the kind words. We always aim to please.
Excellent service
Excellent service throughout. Easy to follow instructions for posting, kept informed throughout, acceptable cost. Fully recommend
10 mei 2019
Review zonder uitnodiging
Very helpful and excellent service
Very helpful and excellent service. Thanks
10 mei 2019
Review zonder uitnodiging
Quick service
9 april 2019
Review zonder uitnodiging
Great fast service
Great fast service, I would definitely recommend.
8 april 2019
Review zonder uitnodiging
Great company and great service
My partner found this little gem of a company who were very reasonably priced, regularly updated me with what they were doing via email and gave me a breakdown of what was done (a bit more than I originally expected).
The service was friendly and great and GHD’s as good as new again. Highly recommend.
8 april 2019
Review zonder uitnodiging
Amazing service
They were quick kept me informed and my ghd was sent back in perfect working condition I’m so happy with their service
8 april 2019
Review zonder uitnodiging
Fast and reliable service!!
25 maart 2019
Review zonder uitnodiging
Very Satisfied Customer
I found this company excellent. They kept me informed of the progress with the fixing of my GHD straighteners.
Unfortunately, had to send them back as there was a different fault with them. Again, they fixed my straighteners, kept me updated then sent them back with secure posting. Very happy!!!
19 maart 2019
Review zonder uitnodiging
Couldn’t recommend them enough
Couldn’t recommend them enough! My GHD’s were fixed and back to me within 2 days and working perfectly again!
16 maart 2019
Review zonder uitnodiging
Super quick service and response time
Super quick service and response time. Kept informed through every process via email. My GHDs work perfectly well again - the cable just needed replacing.
Considering GHD used to just repair them no matter how old/fix for £40, they don’t offer any of this any more of over a certain age which angered me as they never last much more than two years. GHD offered 15% off a new set (still around £100) and we’re very snooty about it all.
I googled companies to fix my broken ones and it was the best decision! Cost around £30 inc return delivery. Cheaper, quick, great service.
15 maart 2019
Review zonder uitnodiging
Fast reliable service
Fast reliable service! Keep me updated all along. Highly recommend
15 maart 2019
Review zonder uitnodiging
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