Paid without accepting add on costs but this was a bit of a mine field to navigate. Parcel arrived much later than expected but did arrive. Tastes really nasty and therefore doubt the integrity of ing... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Beim Bestellvorgang läuft leider eine Uhr mit, somit wird man unter Druck gesetzt.Ich hatte da zuviel bestellt. Aber mehr positives gibt es zu berichten. Ich habe den Kundenservice eingeschaltet und... Toon meer
Tried because it was a natural product. Took a while before it arrived. Almost tasteless in coffee. Not an over fast reduction in weight as being disabled I am not as active as able bodied users, expe... Toon meer
Bedrijf heeft geantwoord
I was initially sceptical, but gave it a go. No change initially on the scales, but I did start to feel better. I used the sachet contents in a morning immune supporting fruit tea. By day 13 the s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Wellaray, where we believe that supporting your wellness should be simple, convenient, and easy to maintain. Wellaray Coffee Booster was created for people who want to support their everyday wellness without overhauling their routine. Instead of adding another complicated step to your day, Coffee Booster fits seamlessly into the habits you already enjoy. Our flavourless formula is designed to dissolve quickly into coffee, tea, smoothies, or water without changing the taste or texture of your favourite drink. Whether you’re starting your morning with a hot coffee or enjoying an iced beverage in the afternoon, adding one sachet takes only a few seconds and becomes a simple part of your daily ritual. Each sachet contains a carefully selected blend of L-Carnitine, Green Coffee Bean Extract, Chromium, and Camellia Sinensis Extract. These well-studied ingredients have been chosen to support healthy metabolism, provide naturally sourced energy, and complement your everyday wellness routine.* The formula also contains around 32 mg of naturally sourced caffeine from Green Coffee Bean Extract, offering a gentle boost alongside your favourite beverage. At Wellaray, we are committed to creating clean, naturally inspired formulas that fit modern lifestyles. Our products are designed to work alongside a balanced diet and healthy lifestyle, helping you build sustainable daily habits rather than relying on complicated routines or restrictive approaches. Choose Wellaray Coffee Booster for a simple, flavourless, and convenient way to support your daily wellness with ingredients you can feel confident about. *When used as part of a balanced diet and healthy lifestyle. Individual results may vary.
Contactgegevens
Verenigde Staten
- customercare@wellaray.com
- www.wellaray.com
3,7
Gemiddeld
3K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They took out £126:20 from my account
They took out £126:20 from my account. I tried to cancel the order within five minutes they said it is already for shipping and cannot be changed, which I didn’t believe, but to contact them when it arrived which it hasn’t over a week now I have asked for proof of delivery I don’t want this order I just want them to return my money and believe that they are not a real company can I go to the police for fraud or where do I stand now, I just want my money back I wish I had read the reviews before I went into their website hook , line , and sinker are the only words I can use for how they got me
10 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Iris,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d be glad to look into this further for you.
Unfortunately, we weren’t able to locate your order using the information available in your review. We’ve requested some additional details through Trustpilot, so please fill those out when you have a moment. Once we receive them, our team will be able to assist you directly and promptly.
Alternatively, you’re welcome to email us at customercare@wellaray.com with your order ID and any other relevant details, and our support team will be happy to help.
Warm regards,
Wellaray Team 🌿
Great experience
I was very happy with my experience the site was easy to follow and the products info, and reviews were great . Over all it was a good experience
15 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Jennifer,
Thank you for sharing your experience with us! We’re so pleased to hear that you found our website easy to navigate and the information provided helpful throughout your visit.
We truly appreciate your kind feedback and your trust in Wellaray. If you ever have any questions or additional feedback, please don’t hesitate to contact our support team at customercare@wellaray.com. We’ll always be happy to assist you.
Warm regards,
Wellaray Team 🌿
Quick delivery and product exactly as…
Quick delivery and product exactly as described
16 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Lesley,
Thank you for sharing your positive feedback with us. We’re delighted to know that you had a smooth experience with Wellaray and that everything met your expectations.
We truly appreciate your support. Should you have any questions or additional feedback, please feel free to contact our support team at customercare@wellaray.com. We’ll be happy to assist.
Warm regards,
Wellaray Team 🌿
Very poor never received the product…
Very poor never received the product and have been ignored since… the Website and advertisements are misleading so you end up buying duplicate.. I have spent over £100 and they could not change the order as they said it was dispatched but to add insult to injury no product ever received…. A scam don’t buy!!
10 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Catherine,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we truly appreciate your patience while our team looked into the matter for you.
It appears that our team has been able to address your concern, and we hope the assistance provided was helpful and brought the matter to a satisfactory conclusion.
If there’s anything else we can assist you with, please don’t hesitate to reply to our most recent email or reach out to us at customercare@wellaray.com. Our team will be happy to help.
Warm regards,
Wellaray Team 🌿
Antwoord van Wellaray Coffee Booster
Hallo Mario,
Vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Es tut uns leid, falls Ihnen Unannehmlichkeiten entstanden sind, und wir freuen uns über die Gelegenheit, Ihnen weiterzuhelfen.
Unser Support-Team hat sich bereits per E-Mail direkt an Sie gewandt, um Ihr Anliegen zu klären. Bitte überprüfen Sie Ihren Posteingang sowie Ihren Spam- oder Junk-Ordner auf unsere Nachricht.
Sollten Sie unsere E-Mail nicht erhalten haben, kontaktieren Sie uns bitte unter customercare@wellaray.com, damit unser Team Ihr Anliegen prüfen und Ihnen umgehend weiterhelfen kann.
Herzliche Grüße
Ihr Wellaray-Team 🌿
The purchasing process was very easy
The purchasing process was very easy. There was an offer for additional quality and products. I am still waiting for the product to arrive. I will submit a further review with my results and satisfaction level.
14 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Wendie,
Thank you for taking the time to share your experience with us. We’re pleased to hear that you found the purchasing process easy and appreciated the additional options available during your order.
We truly value your feedback and look forward to hearing more about your experience once your order arrives. If you have any questions or need assistance in the meantime, please don’t hesitate to contact our support team at customercare@wellaray.com. We’ll be happy to help.
Warm regards,
Wellaray Team 🌿
Antwoord van Wellaray Coffee Booster
Hello Barry,
Thank you for taking a moment to leave us your positive feedback! We truly appreciate your support and are happy to have you as part of the Wellaray community.
Should you have any additional feedback or questions, please feel free to reach out to our support team at customercare@wellaray.com. We’ll be more than happy to assist you.
Warm regards,
Wellaray Team 🌿
I contacted customer service wipth an…
I contacted customer service wipth an issue I had encountered at checkout and they responded within a few hours and we were able to resolve it
This is so easy to slip into your routine if you already drink morning coffee
15 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Lisa,
Thank you for taking the time to share your experience with us. We’re delighted to hear that our customer care team was able to respond promptly and assist you with your checkout concern.
It’s also wonderful to know that you’ve found the product easy to incorporate into your daily routine. If you have any other feedback or questions along the way, please feel free to contact our support team at customercare@wellaray.com. We’ll always be happy to assist.
Warm regards,
Wellaray Team 🌿
Be very careful using this site's selling platform
Short story: - with tenacity and gritted teeth - I have received the refund - but what a palaver. 22 Emails exchanged throughout the process - when all that was needed at their end was to cancel the order in the first place and refund the payment.
Long story
Began an order on the 22nd August - unhappy with the upselling on the website and tried to back out of the order - not realising that infact the sale had gone through. Tried to cancel the order within an hour and was told it had already been shipped so would have to wait till it arrived before returning and getting a refund.
Received email on 23rd August to say order was on its way
Goods arrived 5th September - contacted customer service to ask how to go about returning goods. Told that they had not got notification that the goods had arrived. "I've just checked our system, and the delivery hasn't been registered on our side just yet - carrier tracking updates can sometimes take a day or so to sync through. Because of that, I'm not able to generate the return instructions at this exact moment, but the moment the delivery shows as confirmed, everything will be ready to go."
Before giving me access to the refund area was 'offered' a partial refund of 10% and could keep the goods - when I refused this went up to 30%. I still insisted on a refund.
Had to email a couple of times more before I got the go ahead to return the goods
Very convoluted process to get to refund area and get the paperwork for the return. Sent it Royal Mail 24hr tracked on 8th September after getting returns information - checked the Royal Mail tracking on 9th September - the parcel was registered as delivered
12th September - emailed again to find out where my refund was - reply "Your refund will be processed once the warehouse receives the package. I’m unable to provide a specific processing timeframe"
Emailed again on the 15th September as no refund forthcoming
16th September - refund showing as pending on my credit card account - but less than I had paid. When I queried this was told that the difference was the carriage paid.
So altogether lost £8.50 - (£3.90 for the carriage and £4.65)
Not sure whether emails came from humans or AI replies - always polite but not very productive
Needless to say I won't be using this company again
22 augustus 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Mrs Jane,
Thank you for taking the time to bring this to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.
Our support team has reached out to you via email to help address your concerns. Please check your inbox, as well as your spam or junk folder, for our message. We hope to get everything sorted out for you as smoothly as possible.
If you haven’t received our email, please contact us directly at customercare@wellaray.com so our team can assist you right away.
Warm regards,
Wellaray Team 🌿
Gekauft mit Rabatt
Gekauft mit Rabatt. Hat alles funktioniert. Nur leider etwas zu lang gedauert
16 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hallo Anne-Charlotte,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es freut uns sehr, dass bei Ihrer Bestellung und der Nutzung des Rabatts alles reibungslos funktioniert hat. Auch Ihr Feedback zur Lieferzeit wissen wir sehr zu schätzen.
Sollten Sie weitere Fragen oder Anmerkungen haben, können Sie sich jederzeit unter customercare@wellaray.com an unser Support-Team wenden. Wir helfen Ihnen gerne weiter.
Herzliche Grüße,
Wellaray Team 🌿
Ich habe dieses Zeug tatsächlich…
Ich habe dieses Zeug tatsächlich entgegengesetzt meiner eigentlichen Meinung probiert. Das ist totaler Schwachsinn. Ich wollte nur 5 kg abnehmen und habe kein einziges Gramm während dieser Zeit verloren obwohl ich noch jeden Tag viel Sport machte. Außerdem bin ich nicht übergewichtig. Ich wollte nur mein Bauch Fett etwas abbauen. Zwei Packungen haben meinen morgendlichen Kaffee verbittert. Sofort abgenommen hat dagegen mein Konto. Das Geld habe ich umgehend zurückgefordert aber die Behandlung dauerte ja mehr als 30 Tage und dann habe ich mein Rückgaberecht
verloren, so die Antwort von Wellaray. Nach einem längeren Briefwechsel und dem Hinweis, dass dieses Vorgehen vorsätzlicher Betrug sei, wurde heute mein Geld tatsächlich zurückerstattet.
Es ist auch irgendwie naiv zu glauben wenn man morgens ein bisschen Pulver in den Kaffee schüttet dass das Fett, so wie im Film gezeigt, beim nächsten Duschvorgang den Kanal runter läuft. So funktioniert das Leben und der Stoffwechsel leider nicht.
Es bleibt jedem selber überlassen dieses Zeug zu probieren und selbst zu urteilen. Ich lasse jedenfalls von solchen Produkten künftig meine Finger weg !!!
Trotz Zurückerstattung meines eingesetzten Kapitals kann ich leider keine bessere Bewertung abgeben.
Jose Marti
16 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hallo Jose,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Es tut uns leid, dass es zu Unannehmlichkeiten gekommen ist, und wir würden der Sache gerne für Sie nachgehen.
Leider konnten wir Ihre Bestellung anhand der in Ihrer Bewertung enthaltenen Informationen nicht ausfindig machen. Wir haben über Trustpilot einige zusätzliche Angaben angefordert; bitte füllen Sie diese aus, sobald es Ihnen zeitlich passt. Sobald uns die Informationen vorliegen, kann Ihnen unser Team direkt und schnell weiterhelfen.
Alternativ können Sie uns auch eine E-Mail mit Ihrer Bestellnummer und allen weiteren relevanten Details an customercare@wellaray.com senden – unser Support-Team hilft Ihnen gerne weiter.
Herzliche Grüße
Ihr Wellaray-Team 🌿
This product tastes great and has…
This product tastes great and has helped to curb my appetite. Have not lost any weight but feel better for using it
16 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Pam,
Thank you for taking the time to share your experience with us! We’re delighted to hear that you’re enjoying the product and that it has been a positive addition to your daily wellness routine.
We truly appreciate your feedback and your trust in Wellaray. If you have any questions or would like to share anything further about your experience, our support team will be happy to assist you at customercare@wellaray.com.
Warm regards,
Wellaray Team 🌿
Very helpfully team ov adviser's and…
Very helpfully team ov adviser's and very quick delivery see results in 2 weeks
2 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Audrey,
Thank you for taking the time to share your experience with us. We’re delighted to hear that you found our team helpful and that your order arrived promptly.
We truly appreciate your feedback and are glad to be part of your wellness journey. If you have any questions or additional feedback, please feel free to contact our support team at customercare@wellaray.com. We’ll be happy to assist.
Warm regards,
Wellaray Team 🌿
Easy use of ordering good info about…
Easy use of ordering good info about product
16 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Joan,
Thank you for sharing your positive feedback with us! We’re so pleased to hear that you found the ordering process straightforward and the product information helpful.
We truly appreciate your support and trust in Wellaray. If you have any other feedback or questions, please feel free to contact our support team at customercare@wellaray.com. We’ll be glad to assist you.
Warm regards,
Wellaray Team 🌿
Empfehlenswert!
Ich möchte festhalten das nach einem anfänglichen Missverständnis der Ablauf mit Wellaray perfekt funktioniert und ich dieses Unternehmen wirklich empfehlen kann.
16 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hallo Ernst,
vielen herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre positive Erfahrung mit uns zu teilen! Es freut uns sehr zu hören, dass sich das anfängliche Missverständnis klären ließ und Sie mit dem weiteren Ablauf zufrieden waren.
Ihre Empfehlung und Ihr Vertrauen in Wellaray wissen wir sehr zu schätzen. Sollten Sie noch Fragen oder weiteres Feedback haben, steht Ihnen unser Support-Team unter customercare@wellaray.com jederzeit gerne zur Verfügung.
Herzliche Grüße,
Wellaray Team 🌿
This compant are scammers
This compant are scammers. They have not refunded payments that ere taken fraudalently. They have wasted my time asking me to send them emails that they aent me. Surely they know wheat emails they sent me.
do not use them
16 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Patrick,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d be glad to look into this further for you.
Unfortunately, we weren’t able to locate your order using the information available in your review. We’ve requested some additional details through Trustpilot, so please fill those out when you have a moment. Once we receive them, our team will be able to assist you directly and promptly.
Alternatively, you’re welcome to email us at customercare@wellaray.com with your order ID and any other relevant details, and our support team will be happy to help.
Warm regards,
Wellaray Team 🌿
Delivery took a while to arrive
Delivery took a while to arrive, easy to take, doesn't change taste of coffee, not sure if it helps lose weight yet as its early days
16 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Sally,
Thank you for taking the time to share your experience with us. We appreciate your patience with the delivery and are pleased to hear that you’ve found the product easy to incorporate into your coffee routine.
As everyone’s wellness journey can be different, we truly value you sharing your early experience with us. If you have any questions or additional feedback as you continue using your Wellaray product, please contact our support team at customercare@wellaray.com. We’ll be happy to assist.
Warm regards,
Wellaray Team 🌿
Helping my target
11 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Smith,
Thank you for sharing your positive feedback with us! We’re delighted to know that Wellaray is a welcome part of your wellness journey, and we truly appreciate your support.
If you have any additional feedback or questions along the way, please feel free to contact our support team at customercare@wellaray.com. We’ll be happy to assist you.
Warm regards,
Wellaray Team 🌿
Thieving company
Thieving company. Scam you into buying more than you want, then returned the items with proof of delivery and they are now refusing to refund my money and keep lying to me about errors with the card and stating I have opened a dispute when I have not. Terrible customer service from “July”. Stay well clear of this company unless you want to be ripped off!!
16 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Olivia,
Thank you for taking the time to bring this to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.
Our support team has reached out to you via email to help address your concerns. Please check your inbox, as well as your spam or junk folder, for our message. We hope to get everything sorted out for you as smoothly as possible.
If you haven’t received our email, please contact us directly at customercare@wellaray.com so our team can assist you right away.
Warm regards,
Wellaray Team 🌿
The ease of using the coffee sachets is…
The ease of using the coffee sachets is great. You judt add to your cup/mug , stir and that's it!
This is my first week on this product so looking forward to seeing results soon
16 september 2026
Review zonder uitnodiging
Antwoord van Wellaray Coffee Booster
Hello Margaret,
Thank you for taking the time to share your experience with us! We’re so pleased to hear that you’re enjoying how simple and convenient the Coffee Booster sachets are to incorporate into your daily routine.
We truly appreciate you choosing Wellaray and hope you continue to enjoy your wellness journey with us. If you have any questions or additional feedback as you continue using the product, please feel free to reach out to our support team at customercare@wellaray.com. We’ll be happy to assist you.
Warm regards,
Wellaray Team 🌿
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