Wellow Reviews 

I did not have any issues. Moving in and moving out went smoothly. When something needed repair it was done without any ado and very quickly.

Notice d'entrée dans le logement très claire. Réponse rapide de l'agence tout au long du séjour. Explications très claires concernant l'état des lieux et la procédure de départ.

Very effective to find a room quickly

Gestion désastreuse et pratiques abusives – À fuir absolument !
Expérience déplorable avec Wellow (résidence Clichy). Derrière un marketing de coliving "premium", la réalité est inacceptable : privation récurrente d'eau chaude, lave-linge vétuste et fuyard jamais remplacé (malgré les risques de sinistre), ascenseur tombé en panne au moins 6 ou 7 fois depuis que je suis là et portail principal cassé laissant la résidence en libre accès (intrusions et dépôts sauvages de matelas déjà constatés).
Le management est d'une profonde malhonnêteté : à chaque rotation de colocataire, l’agence exige abusivement une remise à neuf complète des parties communes. Ils inventent des traces de saleté imaginaires pour planifier des prestations de ménage forcées et tenter de nous les facturer sans notre consentement. Pour couronner le tout : pressions sur les dépôts de garantie des sortants et tentatives d’intrusions illégales de prestataires en notre absence via l'usage de doubles de clés (Art. 226-4 du Code pénal). Wellow méprise le droit du logement et ses locataires pour maximiser ses profits. Un signalement officiel est en cours.

Behind their "young and friendly community approach" lies a big trap...

First of all, the price of their renting is definitely not student-friendly. The flat will be barely furnished (no broom, no mop, the minimum of cutlery, etc), and with only first-prices appliances that will break. Therefore, I'd say that the hassle of finding something else is worth it.

Then, after months with (amongst others) unattended WiFi issues, an unrepaired water leak and others, here is the core of their strategy: the checkout.

At checkout, they will attempt to make you pay for stuff that weren't even there when you arrived. Also, they will make you pay triple the price of the bed laundry they will change !!

I was aware of this scam because they also tried to pull it on my previous roommate so I anticipated and changed these myself. What a surprise it was when I still received a checkout bill that included the stuff that I had already changed in advance, and for 3 to 4 times their original price. As an example, they are trying to charge me for the pillows that I left still in their brand new package before leaving !!

Another scam (that I've seen mentioned in some Google reviews so I guess it's not the first time they do this one), is to charge you absurd amounts for cleaning stuff that were already clean when you're not there. For us, it is 240€ for a fridge+oven cleaning....

To sum it up, this company is just trying to take as much money as they can from students/youngsters, and especially non-French ones who will not know how to defend their rights and use the law to protect themselves.