Wheelbasealloys Reviews 

12.515
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Exceptional customer service. Always able to get in touch with an actual person immediately. No AI nonsense, which I always appreciate. I had a specific request for an old car and they were able to... Toon meer

Beoordeeld met 5 van de 5 sterren

Good prices, large range of wheels to choose from. Took advance of the tyer package and added pressure senors to. Packed really well and delivered with out any hassle at all as you can select delivery... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent friendly and helpful customer service. Our BMW 3 Series had run flat wheels which kept cracking because of the condition of our roads. Bought new wheels with tyres which will resolve this... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service. Got back to me straight away when i asked questions. Kept upto date with my order. Wheels arrived well packaged and on time. Daniel was very helpful. Highly recommend for... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Auto-accessoire winkel

Geschreven door het bedrijf

Wheelbase Alloy Wheels. Leading UK retailer of Quality Alloys and Tyres. Supplier's of Ace Alloy Wheels , Konig Alloy Wheels and HRS Alloy Wheels

Wheelbasealloys.com

Geschreven door het bedrijf

We're commited to our Customers
Buy Alloy Wheels from Wheelbasealloys.com an official distributor of Performance Alloy Wheels and Tyres. Wheelbasealloys.com is the UK's number 1 Alloy Wheels Shop. Open 9am to 6pm Monday to Friday & 9am to 5:30pm Saturday. Full on Site fitting service available at our store in Manchester. Call our experts on 0800 130 3400
Next Day Delivery
For standard stock you can opt to have your goods delivered the very next day (£25.00 charge applies)
Excellent Customer Service
Wheelbasealloys.com has extensive expertise in the packaging sector and a dedicated customer service team that is on-hand to answer any customer query. This knowledge has been transferred to our website, which aims to give customers information, demonstration videos and guides to help them make an informed decision.

14 Day Money Back Guarantee

Buy with confidence

Buy with confidence
We offer a 14 day money back guarantee. Returns are accepted within 14 days for any unused items. To return the item please contact our customer services on 0800 130 3400.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

13K reviews

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4,8

Alle reviews

(12.515)

1.283 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly recommend

Highly recommend, best choice of alloys and come with everything required to fit easily. Fast delivery too.

26 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Adam,

Thank you for your fantastic review!

We're delighted to hear that you were impressed with our wide choice of alloys and that everything you needed for an easy fitment was included. It's also great to know that your order arrived quickly.

Thank you for choosing Wheelbase and for your highly valued recommendation. We really appreciate your support and hope you enjoy your new wheels!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Excellent quality alloy wheels

Excellent quality alloy wheels, great package price too. These were packaged up well and arrived very quickly. Would highly recommend. Thank you.

2 september 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Maria,

Thank you for your fantastic review!

We're delighted to hear that you're so pleased with the quality of your new alloy wheels and that you found the package price to be great value. It's also great to know that your wheels were well packaged and arrived so quickly.

Thank you for choosing Wheelbase and for your highly valued recommendation. We really appreciate your support and hope you enjoy your new wheels!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Wheels arrived promptly

Wheels arrived promptly, and packaged very well. Can highly recommend this company, and will certainly use again.

22 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Nigel,

Thank you for your fantastic review!

We're delighted to hear that your wheels arrived promptly and were packaged so well. It's great to know that you were happy with the service and would recommend Wheelbase.

Thank you for choosing us and for your kind words. We really appreciate your support and look forward to helping you again in the future!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, delivered on time and good quality wheels and tyres, we were very pleased and wouldn’t hesitate to recommend this company.

17 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Linda,

Thank you for your fantastic review!

We're delighted to hear that you found the ordering process easy and that your wheels and tyres arrived on time and were of great quality. It's wonderful to know that you were so pleased with your purchase.

Thank you for choosing Wheelbase and for your kind recommendation. We really appreciate your support and wouldn't hesitate to welcome you back in the future!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Great helpful and personal service

Great helpful and personal service. They took time and care to identify the correct wheel for my car and kept in touch between ordering and receipt. Thoroughly recommend.

26 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Sandy,

Thank you for your fantastic review!

We're delighted to hear that you received such helpful and personal service from our team. It's great to know that they took the time and care to make sure you had the correct wheels for your car and kept you updated throughout the process.

Providing a personal and reassuring service is something we pride ourselves on, so it's fantastic to hear that this made such a positive impression.

Thank you for choosing Wheelbase and for your highly valued recommendation. We really appreciate your support!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Helpful service.

Helpful service.
Great delivery.
No issues.
Fair price

10 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Jason,

Thank you for your kind review!

We're delighted to hear that you found our service helpful and that your delivery went smoothly with no issues. It's also great to know that you were happy with the price.

Thank you for choosing Wheelbase and for taking the time to share your experience. We really appreciate your support!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Great communication and service,very…

Great communication and service,very helpful and great product,this is my second set of wheels and never had any problems.

14 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear George,

Thank you for your fantastic review!

We're delighted to hear that you've been so happy with the communication, service and product from Wheelbase. It's especially great to know that this is your second set of wheels from us and that you've never had any problems.

Thank you for choosing Wheelbase again and for your continued support. We really appreciate your loyalty and look forward to helping you with your next set whenever the time comes!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Excellent from start to finish

Excellent from start to finish. Well advised over the phone by friendly staff. Wheels and tyres arrived quickly and well packed, ready for fitting to my Campervan which now looks so improved. Highly recommended.

28 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Andrew,

Thank you for your fantastic review!

We're delighted to hear that you had an excellent experience with Wheelbase from start to finish. It's great to know that our friendly team were able to provide you with helpful advice over the phone and give you the confidence to go ahead with your order.

We're also pleased that your wheels and tyres arrived quickly and well packaged, ready to fit to your campervan. It's fantastic to hear that they've made such a difference to the look of it!

Thank you for choosing Wheelbase and for your highly valued recommendation. We really appreciate your support and hope you enjoy your newly transformed campervan!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Great experience all round

The wheels I ordered were available at one of the best prices through Wheelbase but what stood out was the accurate spec, free fitment kit that was matched to my vehicle and the wheels to choose from. Delivery was very quick with updates at each stage. I wanted to check my order with them and getting through on the phone was really easy, I spoke to one of the staff experienced in wheel fitment and got the reassurance I needed. Excellent all round experience tbh. Spigots and lugs fitted perfectly. I'll be using them for my other two vehicles when I can

27 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Daniel,

Thank you for your fantastic review!

We're delighted to hear that you had such a great experience with Wheelbase. It's fantastic to know that you were impressed not only with the competitive price and accurate specifications, but also with the vehicle-specific fitting kit and wide choice of wheels.

We're especially pleased that the delivery was quick and that you received regular updates throughout. It's also great to hear that you were able to speak to a member of our team with wheel fitment experience and get the reassurance you needed before going ahead with your order.

We're glad to hear that the spigots and lugs fitted perfectly too. Thank you for your kind comments and for choosing Wheelbase. We really appreciate your support and look forward to helping you with your other two vehicles when the time comes!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Brilliant!

The team really knows how to provide top quality service to their customers. Just brilliant!

29 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Premjeet,

Thank you for your fantastic review!

We're delighted to hear that you were so impressed with the service from our team. It's brilliant to know that their knowledge and commitment to providing a high-quality customer experience made such a positive impression.

Thank you for choosing Wheelbase and for taking the time to share your kind words. We really appreciate your support!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Good service ox

Good service

29 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Zahid,

Thank you for your kind review!

We're really pleased to hear that you received good service from the Wheelbase team. We appreciate you taking the time to share your feedback and thank you for choosing Wheelbase.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Excellent wheels

Excellent wheels, just what I wanted for my '67 Mustang. They were easy to order, cheaper and faster delivery than ordering from the States. The service was good as they checked that they fitted correctly before I ordered

7 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Ann-Marie,

Thank you for your fantastic review!

We're delighted to hear that you're so pleased with your new wheels for your '67 Mustang. It's great to know you found the ordering process easy, the pricing competitive, and the delivery quicker than ordering from the States.

We're also pleased that our team could check the fitment with you before you placed the order. Making sure everything is correct before ordering is something we take seriously, so it's great to hear that this gave you confidence in your purchase.

Thank you for choosing Wheelbase and for taking the time to share your experience. We really appreciate your support and hope you enjoy your new wheels on the Mustang!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended. Very easy and straightforward company to deal with. Transformed a 7 year old car that now drives like new. 5 star review

18 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Keith,

Thank you for your fantastic 5-star review!

We're delighted to hear that you found Wheelbase so easy and straightforward to deal with. It's brilliant to know that your new wheels have transformed your 7-year-old car and have helped give it that “drives like new” feeling again.

Thank you for choosing Wheelbase and for your highly valued recommendation. We really appreciate your support and hope you continue to enjoy your newly transformed car!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Outstanding Product and Service

Great product range and really excellent customer service.
Perfect wheel and tyre combo available and Wheelbase tailored my delivery to suit when I was available.
Fitted today and they have transformed my VW T6 Camper.
Highly recommended. 🛞👍

29 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Matt,

Thank you for your fantastic 5-star review!

We're delighted to hear that you were so impressed with our product range and customer service. It's great to know we were able to provide the perfect wheel and tyre combination and tailor the delivery to suit your availability.

We're especially pleased to hear that the new wheels and tyres have transformed your VW T6 Camper! It's always fantastic to know our customers are so happy with the finished result.

Thank you for choosing Wheelbase and for your highly valued recommendation. We really appreciate your support and hope you enjoy many great journeys in your newly transformed camper! 🛞👍

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Top Dollar 💵 Customer Service

Contacted Wheelbase for a little advice, had super prompt reply from Monika.
Ordered my locking wheel nuts same time and received them the following day.
Brilliant customer service
👏 👍 👌 🤘🤟

19 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Wyn,

Thank you for your fantastic review!

We're delighted to hear that Monika was able to provide you with the advice you needed and that she got back to you so promptly. We'll be sure to pass your kind words on to her.

It's also great to hear that your locking wheel nuts arrived the very next day. We always aim to make the whole experience as quick and straightforward as possible.

Thank you for choosing Wheelbase and for taking the time to share your experience. We really appreciate your support and those brilliant comments about our customer service! 👏👍

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

I had a great experience from wheelbace…

I had a great experience from wheelbace no hassle from start to finish many thanks Damien and your team. s turner

14 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Mr Turner,

Thank you for your fantastic review.

We're delighted to hear that you had such a great experience with Wheelbase and that everything was hassle-free from start to finish.

We'll be sure to pass your kind words on to Damien and the team. It's always great to hear that our customers have received the smooth and professional service we aim to provide.

Thank you for choosing Wheelbase and for taking the time to share your experience. We really appreciate your support and hope to help you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 1 van de 5 sterren

My alloys delivery that has me ripping my hair out..

My newly purchased car arrived on Friday, so I thought I'd treat it to some new alloys. I ended up buying tyres at the same time... why not?

The website stated the alloys were in stock and would be delivered within 1-2 days. By Monday, I still hadn't received any delivery information, despite the promised lead time. I sent three emails and called customer services, but nobody could give me an update or estimated delivery date.

Finally, on Wednesday, five days after placing the order, I was told the alloys would be dispatched and delivered on Thursday.

The order arrived on Thursday afternoon. I opened the box and, to my disbelief, they'd sent the wrong alloys.

I immediately contacted customer services, who asked me to send photos of the incorrect items. At this point, there was no apology or acknowledgement of the mistake. After sending the photos, I asked when I could expect the alloys I had actually ordered. I was then told that I would need to return the incorrect wheels and wait for them to be inspected before the correct set could be sent out.

In other words, I'd be waiting another week for an order that was already late and was their fault in the first place, meaning it would take roughly two weeks from the date of purchase.

A manager then got involved, apologised, and assured me he would resolve the issue by sending the correct alloys for next-day delivery. I was pleased with this outcome and even arranged for the tyres to be fitted on Saturday.

Then the next next day, 3pm on Friday, I received another message saying the alloys could not be delivered as promised. Instead, they would be dispatched the following Tuesday and arrive on Wednesday.

That means I will receive my order 12 days after placing it, despite being told the items were in stock and delivery would take just 1-2 days.

I have genuinely never experienced service this poor from an online retailer. What started as a delayed order quickly became a catalogue of communication failures, broken promises and incorrect deliveries.

I have no doubt I will run into more issues before they arrive, if they ever do.

(and I don't mean to get anyone in trouble, I never write reviews usually, but this experience has not been a nice one. We have all been there when we get a new car and are generally excited to show it off so these delays have been so frustrating as a result. Maybe its due to it being holiday season and they are short staffed?)

28 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Harry,

Thank you for taking the time to leave such a detailed review. I'm genuinely sorry for the experience you've had with your order, particularly at a time when you were understandably excited to have your new car and get it looking the way you wanted.

I completely understand your frustration. Being advised that the wheels were in stock and would arrive within 1–2 days, followed by delays, difficulty getting clear updates, receiving the incorrect wheels, and then having a further delivery commitment changed at the last minute is far from the smooth experience we aim to provide.

I'm also sorry that, when you first contacted us about receiving the wrong wheels, you didn't feel that your concerns were properly acknowledged. We should have communicated more clearly and taken greater ownership of the situation from the outset.

While there may have been additional challenges due to the holiday period, that doesn't excuse the conflicting information and missed commitments you've experienced. We need to make sure our customers receive accurate information and that, when something goes wrong, we do everything we can to put it right.

I'm pleased that a manager was able to get involved and work towards resolving the issue, but I appreciate that the subsequent change to the delivery arrangement has understandably left you disappointed again.

I'd like to personally review your order and make sure everything is now being handled correctly through to completion. Please contact me directly at Russell.Daniel@Wheelbasealloys.com with your order details so I can look into this myself.

I'm very sorry that what should have been an exciting purchase for your new car has instead become such a frustrating experience. Thank you again for your honest feedback; it highlights several areas where we need to improve.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 1 van de 5 sterren

Missing centre caps still not here 4 weeks waiting

Ordered my alloys 13/07/26 and they arrived 1 week later than the estimated date. Finally they arrived on 31/07/26 but the alloys were all missing centre caps. I contacted customer support to get them send me the missing centre caps and it’s now been 4 weeks and no centre caps have arrived and I’m suture they’re not coming, and in the meantime they’ve been asking me to give a review several times, so here’s my review. Very very disappointing and will NOT be purchasing my next alloys from them and definitely will not recommend to anyone.

31 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Mr Prince,

Thank you for taking the time to share your experience. I'm genuinely sorry that your order arrived later than expected and, more importantly, that the centre caps were missing from your wheels.

I completely understand your frustration. Waiting several weeks for a relatively small but essential part, while also receiving requests to leave a review, is understandably disappointing and not the level of service we aim to provide.

I'd like to look into this personally and find out exactly what has happened with the centre caps and why there has been such a delay. Please contact me directly at Russell.Daniel@Wheelbasealloys.com with your order details, and I'll make sure this is investigated with the relevant team.

I'm sorry again that we've let you down on this occasion. We appreciate your feedback and the opportunity to put this right.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

2 series BMW replacement wheels.

Needed new wheels for a BMW. Hadn't got a clue what would and wouldn't fit, other than rim size. The guys in Customer Services were straight on it! Couldn't have been more helpful. New exactly what I needed. Great wheels and accessories, delivery time and price. Highly recommended company. Thanks a million!!!!

18 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Trevor,

Thank you for such a fantastic review.

We're delighted to hear that our Customer Services team was able to help you find the right wheels for your BMW. We understand that wheel fitment can be confusing, so it's great to know the team made the process straightforward and took the worry out of choosing the correct setup.

We're also pleased that you're happy with the wheels, accessories, delivery time, and price. Your kind words and recommendation mean a great deal to the whole team.

Thank you for choosing Wheelbase and for taking the time to share your experience. We really appreciate your support and hope you enjoy your new wheels!

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Ordered the wheels and tyres, then was contacted when ready to be dispatched. We were going away for 2 weeks, so they held them pending our return. They arrived 2 days after our return!

22 augustus 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Customer,

Thank you for your fantastic review.

We're delighted to hear that you were so pleased with the service and that we were able to accommodate your holiday plans by holding your order until you returned.

It's great to know that your wheels and tyres then arrived just two days after your return. We always aim to make the process as convenient as possible for our customers.

Thank you for choosing Wheelbase and for taking the time to share your experience. We really appreciate your support and hope you continue to enjoy your new wheels and tyres.

Kind regards,

Russell
Wheelbase Alloy Team

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