Great five-star service from Jon Firmin, the Design Consultant, in Wickes and the rest of the staff in the Dundee store. He has designed my Kitchen, Utility, Shower room and Loft WC. I always go b... Toon meer
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Lees wat reviewers zeggen
My experience with Janet was she was really helpful and when I asked for advice she knew how to deal with my query without asking for help of a colleague. This store is really friendly and all staff... Toon meer
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From the minute we met Jon, his manner, knowledge and professionalism was outstanding. We have zero experience in any sort of house upgrades and we gave him quite the challenge designing our small... Toon meer
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Jon was very helpful and we could tell right away he had a lot of knowledge and was able to offer great suggestions of what we could do with our kitchen space. He helped us create a wishlist for our k... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Wickes - Dundee
Geschreven door het bedrijf
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contactgegevens
Milton Of Craigie, Road North, Dundee, Angus, DD4 7XE, Verenigd Koninkrijk
- +441382456468
4,7
Uitstekend
144 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Caitlin very helpful and pleasant…
Caitlin very helpful and pleasant always has time to assist and help in anyway
9 april 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Jonathan, Thanks for taking the time leaving your review. We're happy to hear that Caitlin was able to help you and always able to assist you. Thanks again for the kind feedback. -JL
overall 5* experience that exceeded our expectations !!!
We popped into have a look at the kitchen section and chatted with designer Scott Lorimer. Scott was warm welcoming and we booked a design consultation. Scott took our ideas and made it come to life. He kept us in budget without downgrading our vision, it was evident that Scott has an excellent knowledge of your products and was able to guide us through different options an styles. Scott was an absolute joy to work with from listening to our ideas, design and booking delivery. Wickes Scott is an absolute credit to your company!!!
overall 5* experience that exceeded our expectations !!!
4 april 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi, We appreciate you sharing your experience. We're happy to hear that Scott was warm, welcoming, and brought your ideas to life while respecting your budget. It's great to know they guided you through the options and styles with excellent product knowledge. Thank you for your feedback. -Summer M
We went to wicks to get some ideas for…
We went to wicks to get some ideas for a new bathroom. And the service we received was excellent. The advisor Jon Firmin was 1st class he listened to what we wanted gave us ideas of different solutions and could not do enough to help us through the whole process.
11 april 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
We're happy to hear that you had an excellent experience with Jon Firmin while planning your new bathroom. We appreciate your positive feedback regarding the service you received. Thank you! -AK
very helpful staff
caitlin served me in ddee branch and was very helpful
11 april 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
We're glad you found the service from Caitlin helpful. We appreciate your positive feedback and your time. -AK
Kaitlin
Kaitlin, went out of her way this morning to assist me in looking for sealant I was looking for, great customer service
10 april 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Mark, Thanks for taking the time leaving your review. We're happy to hear that Kaitlin was able to help you find the products that you needed and provide great customer service. Thanks again for the kind feedback. -JL
How bad was that visit
How bad was that visit? Guy on the tills would have been better not even being there, never looked at me once, never said hello, never said thanks and never said bye.
Couldn’t have been less interested, less motivated, less interested in anything, never mind customer service.
The worst experiences I’ve had in this store
4 april 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hey Derrick, thanks for your valuable feedback, and I'm sincerely sorry to hear about your experience in our Dundee store. I will ensure to feed this back so we can improve on this further. - Dylan
Excellent expert.
Hi, I don't normally write reviews but on this occasion I will make an exception. I had a home visit to have my kitchen measured-up by Scott Lorimer from your Wickes store in Dundee. I have already had a different company in my home to do the same, but the difference was unbelievable! Scott's approach was far more professional and definitely FAR MORE thorough than the previous company's "expert". He was able to give his input and ideas on important design and lay-out aspects that neither my wife nor myself had ever thought of. Scott is a thoghrouly professional expert and a massive credit to your company. Thank you once again Scott.
18 maart 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Billy Barry, We appreciate you taking the time to leave this review. We're happy to hear that the home visit and measuring-up experience with Scott exceeded your expectations. It’s great to know that the input and ideas shared were helpful. We value your feedback. - Sean
The designer Jon was great but don’t let that fool you
The designer Jon was great, absolutely no complaints about him. HOWEVER, after Wickes took our full payment upfront (mandatory) we were then in the hands of their install team. After weeks of not hearing from their ‘appointed installer’ their answer was that I should keep chasing them!!! Still havent had any contact. Absolutely dire customer service so I guess I’ll try and get a refund.
17 maart 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Jackie, We appreciate your feedback and are sorry to hear about the installation issues you experienced after your purchase. We have requested further information to have this looked into for you as this isn't the experience any customer should be getting. - Sean
Tiegan provided an excellent service
Tiegan provided an excellent service, she was able to recommend stock for items at other branches (on my route home) that I had bought the last units of in Dundee. Thank you!
14 maart 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Cris, We're happy to hear that you received excellent service. It's great that Tiegan could help you find the items you needed at other locations. Thank you for your feedback! -LC
Good
Visited the store on Saturday 14 March, to purchase some timber, and was served my team member (Tiegan), who was very cheery, friendly, and helpful, turn my bad start to the day into a great day.
14 maart 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Mark, We're happy to hear that Tiegans positive attitude improved your day! We appreciate you taking the time to share your experience with us. -SM
Great service
Tiegan seved me in the Dundee store yesterday. She is a credit to the company and it is no surprise thr suicide charity is getting lots of donations because of her!
14 maart 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Forrest, Thank you for taking the time to share your feedback with us. It is wonderful to hear that you had an excellent experience with Tiegan in our Dundee store! -SM
Great service especially from Tiegan
14 maart 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Paul, Thank you for taking the time to share your experience with us. It is wonderful to hear that Tiegan provided excellent customer service. -SM
Was served by a lovely girl called…
Was served by a lovely girl called Caitlin.
She was polite and very helpful. She also helped me with my TradePro account
11 maart 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi David.
We appreciate you taking the time to share your feedback. We're so glad to hear that you were served by a polite and helpful employee who assisted you.- PP
Caitlin Dundee Wickes
Caitlin at Dundee Wickes was very helpful and an attentive worker. A+++++
18 februari 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
We appreciate you sharing your positive experience. We are so glad to hear that Caitlin was helpful and attentive! -AK
Mhairi is so lovely and helpful look…
Mhairi is so lovely and helpful look forward to seeing her again this Friday to discuss more of the kitchen design she has done it looks amazing so helpful and lovely to chat to
10 februari 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Reece, Thank you for telling us how helpful you're finding our design consultant Mhairi. We are pleased to hear that plans are being developed for your new kitchen. We look forward to hearing how the design moves forward. -DG
Excellent customer service
Popped in for plaster and received excellent advice, excellent many thanks to Caitlin and the Wicks team.
11 februari 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Robert, Thank you for taking the time to share your feedback with us. We are happy to hear that Caitlin was able to advise you and help you get the plaster you needed. -SM
Helpful staff
once I had selected the goods I required I was attended to by Caitlin at the checkout desk and was very helpful with the process of signing up for the trade card.makes a good start to the day with interaction with pleasant helpful staff.
10 februari 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Ste BAr, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Caitlin was able to help you sign up for a Trade Pro account! -SM
The honesty kitchen person was very…
The honesty kitchen person was very good, left with a lot more knowledge, some products very pricey, but overall impressive conclusion was satisfying.
20 januari 2026
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi David, We appreciate your feedback and are glad the consultation was informative. Thank you for sharing your experience with us. -Ellysse
Great service from Caitlin in Dundee
Great service from Caitlin in Dundee. She was really helpful and organised our complex order for delivery.
29 december 2025
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi PR.
We're happy to hear that you had a positive experience with Caitlin! We appreciate you taking the time to share your feedback with us.
- PP
Caitling was verry helpfull .
Caitling was verry helpfull .
Happy crew .
3 december 2025
Review zonder uitnodiging
Antwoord van Wickes - Dundee
Hi Alexandru, Thanks for taking the time to leave your review. We are happy to hear that Caitling was very helpful in your local Wickes store. Thanks again for the kind feedback. -JL
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