My parents - in their 80s / vulnerable customers have had no end of problems after they ordered a bathroom from Wickes 2 years ago. One mess up after another - a very poor installation, leaks, delive... Toon meer
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Lees wat reviewers zeggen
We went to wickes today and bought flooring for our bedrooms. Sophie was amazing help and so friendly, she made our experience easy, she’s a credit to this store
Bedrijf heeft geantwoord
Bathroom design only appointment with Michael from Durham store. He was really helpful, promptly turned up for our home visit and arranged follow up appointment in store as we were on tight deadline.... Toon meer
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Richard from the Durham Wickes store has been fantastic. He put so much time and effort into designing our kitchen and spent a lot of time on the little details. He’s always answered our queries and m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Wickes - Durham
Geschreven door het bedrijf
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contactgegevens
St Andrews Park, Durham, Durham, DH1 2RH, Verenigd Koninkrijk
- +443301234123
4,5
Uitstekend
71 reviews
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Pensioner left to load 6 Packs of laminate flooring into van
Click and collect Durham, went to store with my wife for grout and saw some laminate flooring we liked we did a click and collect on 6 packs as we needed to go home for the van, my wife went through on her own as they always offer to load it and the guy just passed the trolley with it on and left her to take it to the van and load it herself, She is a Pensioner, after she loaded it, here is one of the staff carrying a pot of paint out for a guy who was a lot younger than her
2 september 2024
Review zonder uitnodiging
Antwoord van Wickes - Durham
Hello Brian, thank you for your feedback and I'm sincerely sorry to hear about your experience in our Durham store. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further for you. - Dylan
Fantastic and friendly
Fantastic and friendly service by Rachel in my local Durham store
26 augustus 2024
Review zonder uitnodiging
Antwoord van Wickes - Durham
Hey Holly, thanks for your five-star review, and I'm glad that you enjoyed the service from Rachel in our Durham store! - Dylan
Great friendly service highly recommend
Great friendly service highly recommend
26 augustus 2024
Review zonder uitnodiging
Antwoord van Wickes - Durham
Hey there, thanks for your five-star feedback, and I'm glad that you enjoyed our friendly and helpful service! - Dylan
The Wickes Community Fund
The Wickes Community Fund (Durham Store) kindly donated some plastic containers and small garden hand tools to our primary school. This was to assist with a project our history lead is carrying out, to enhance the learning experience for our children. I dealt with Simon Ford and he was very helpful and responded to me in a timely way. Thank you for your kind donation!
1 juli 2024
Review zonder uitnodiging
Antwoord van Wickes - Durham
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that the team in Durham were able to assist with items for the school, we appreciate you taking the time to let us know. RD
Tired Nursery Garden
We contacted Wickes Durham about revamping our tired Nursery garden. Simon, who dealt with our request, was extremely generous and eager to help us. The process was easy and the items were all ready to collect. The staff were extremely helpful and friendly, offering their advice on how to care for products. We would definitely recommend Wickes and can not thank them enough!
12 juni 2024
Review zonder uitnodiging
Antwoord van Wickes - Durham
Hey Madeleine, thanks for your amazing feedback, and I'm delighted to learn that our Durham store were very helpful and friendly, it makes us proud also that you would recommend them also! - Dylan
AESC - supporting our local community
AESC are helping local schools by sending teams of volunteers to clean, paint, repair, wash, weed and ultimately transform their unusable/rundown outdoor areas.
These schools have little to no budget and generally have a higher than average social deprivation.
Lynsey Wilson and the team at Wickes kindly donated some tools and materials to support our volunteering programme.
These are hugely appreciated by all and ultimately will benefit the local community.
5* customer service
Thank you for this kind gesture
27 juni 2024
Review zonder uitnodiging
Antwoord van Wickes - Durham
Hi, Robert. Thank you for taking the time to share your review. I'm delighted to learn that, Lynsey Wilson and the team at Wickes were able to donate some tools and materials to help support your volunteering programme. Good luck with your project! Thank you again for your kind feedback. - Scott H
A BIG shout out to the team at Wickes…
A BIG shout out to the team at Wickes Durham! Lesley W has been a superstar helping out our school. Harry Watts applaud you! In super quick time she had sorted out supplies to donate to the school to create a useable garden area for our kids. Lesley and the team were friendly and efficient and nothing was a problem for them.
25 juni 2024
Review zonder uitnodiging
Antwoord van Wickes - Durham
Hi, Mel. Thank you for taking the time to leave your review. I'm delighted to learn that Lesley and team at our store in Durham, were able to help you out with supplies for your school. I'm glad to see that you received friendly and efficient service. Thank you again for your kind feedback. - Scott H
Our company Durham Alliance for Community Care provides Day Care in local communities.
Our company Durham Alliance for Community Care received a donation from Wickes Durham to spend on products in the store. Everything we needed to keep our gardens looking lovely for our members we found and were able to take away.
25 juni 2024
Review zonder uitnodiging
Antwoord van Wickes - Durham
Hi Mandy, thanks for taking the time to share this feedback, we are pleased to hear that the team in Durham have been such a great help. We appreciate you taking the time to let us know. RD
Fantastic Service and Charity
I dealt with Lesley at the Durham Store which had just opened. I popped in on behalf of our Scout group to see if the could donate anything to help us with a project we are currently doing.
The team were fantastic and donated well over £900 worth of good to our cause for free!
Lesley liaised with me in a timely manner and was always efficient.
Thanks to the Lesley and the Durham team for helping out our Scout Group, your support is making such a massive difference to our scout hut we are now being able to build a dedicated craft room!
20 mei 2024
Review zonder uitnodiging
Antwoord van Wickes - Durham
Hi, Mrs Bloomfield. Thank you for taking the time to share your review. I'm delighted to learn that, Lesley and our team at our store in Durham, were able to help you with product donations for your scout group, to help build a dedicated craft's room. Thank you again for your kind feedback. - Scott H
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