Wickes - Hedge End Reviews 

Lee was very helpful, attending site and designing the bathroom. The installation is underway, and we are looking forward to seeing the finished product.

Lee explained all the different features on all appliances and advised the best configuration of units

He took us round the various show kitchens to let us chose the inside carcass colours and different features

We are really happy with our Wickes bathroom. The design consultant Holly worked with us to come up with ideas and solutions to meet the brief and gave us product advice. Our fitting started on time and went to plan and the fitter Jacek was tidy, respectful, conscientious, professional and we are thrilled with his work.
There were a couple of small hitches with supply of products but these were resolved quickly with good communication throughout. Will use Wickes Hedge End for our next home project

Katie was able to bring my bathroom ideas to life. When there is so much choice, it can be difficult to narrow down what you’d like. But just from hearing my random thoughts and suggestion, Katie designed my perfect bathroom.

The Bathroom Designer Katie Dacombe made everything so easy for me she was excellent in guiding me through the whole process very patient and I didnt feel rushed or pushed into buying .I felt very happy with the way she handled everything. Thank you Katie

Assistant was really helpful and welcoming. Thanks to Luis for your great job.

Felt the consultant really listened while he was with us measuring our kitchen, making suggestions as he did so. We’ve been to other companies who sent out one person to measure and a different person designed. And totally missed our brief

Just had a home visit to measure up and discuss new en-suite installation. Katie was really helpful and the Wickes range has everything we need.

Our new kitchen!

Joe was professional & took into account our specific requirements with nothing being too much trouble; he offered timely & helpful suggestions throughout. Simon our fitter & his colleagues were polite, always on time with a proactive & 'can do' attitude throughout. e are absolutely delighted with our finished 'new' kitchen!
Many thanks one & all. Sam & Pearl McM. Hedge End

I went to Wickes, Hedge End, Southampton on the recommendation of the builder who was to fit my kitchen, having not been impressed by the people at Magnet. Wickes had exactly what I was looking for and Lee was very welcoming, helpful and designed me a beautiful kitchen. Nothing was too much trouble and he guided me through all my choices with his up to date knowledge and great ideas. I cannot recommend Lee and Wickes enough

We have just had a kitchen installed. All very straightforward. We were listened to from the beginning and felt under no pressure to add extras. Lee, the designer, had excellent knowledge of the products and was amenable to making changes. Contact was at our pace. He guided us through the offers and choices. Finance, including a 0% loan was easy. Once decisions were made we were informed about progress and were able to negotiate a delivery date.
The fitters were clearly proud of their work and did an excellent job. Joins can't be seen. They worked hard to complete it in two weeks. There were good checks from Wickes to make sure we were satisfied.

I recently purchased a kitchen from Wickes. Everything was handled by Lee Miller and he was truly outstanding, from the initial conversation to personally checking that the installation had been done to a very high standard. There were a few complications and changes from my side that Lee handled with empathy and without any fuss. It's rare in my view to experience excellent customer service these days and I have to commend Lee for providing an amazing experience. Great job!

Katie was so helpful and catered to our every need. She was very professional and efficient whilst being kind and friendly at the same time. She is a credit to the team.

Nicky was fantastic very helpful focused on our needs and what we wanted wasn't pushy and didn't try to sell us what we didn't need she was always available if we needed any help and was a great co ordinator
The kitchen and bathroom fitters were brilliant very professional and nothing was to much trouble very punctual when there was a problem with the mains electricity they went above and beyond to sort it out customer service kept in touch to make sure everything was ok I can thoroughly recommend Nicky the fitters and the rest of the team at Wickes 10 out of 10

Katie Dacombe was very helpful on several occasions when we were looking at bathroom furniture in the store. She answered all our questions. We subsequently made an appointment for the bathroom design service. Katie was very efficient and professional. Overall we had a very positive experience at Wickes.

Excellent service from Lee Miller, very understanding with all the changes that were thrown at him by us! Looking forward to our new kitchen being installed 👍

It was a pleasure meeting with Holly from the Hedge end store,she was friendly, knowledgeable and gave very clear information on all of Wickes products relative to the proposed kitchen. We are looking forward to meeting with her again to hopefully order our kitchen 5 star experience.

Had Nicky as my bathroom designer, fantastic service, and was on hand to deal with anything. Courier who delivered my tiles and flooring refused to deliver to my door, I refused the order, contacted Wickes and the manager delivered it himself. Fitter was OK, until I had issues with the shower draining. I now have a field engineer coming out to inspect, as the fitter no longer works for them. Store, and customer service centre have been brilliant

Very pleased with installation of Bathroom! Kept up to date with delivery times etc! And always somebody there to answer any quires , The chap that installed it, was very pleasant and efficient and explained everything as he went, couldn’t fault him,

We brought our shower room from Wicks and the parts came with a 5yr warranty.Our shower head washer perished within 2.5yr but manufacturers said that part only had 2yr warranty.
When I told Lee this he said he would investigate this further and managed to get a whole new shower head for us.All this was done very quickly and always kept updating us with progress.He was very helpful and professional.