Wickes - Wisbech Reviews 

107
TrustScore 4.5 uit 5

4,7

Sandown Road, Wisbech Cambridgeshire, PE14 0SL, GB


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Beoordeeld met 5 van de 5 sterren

I met a very helpful assistant, Jayne, I wanted to buy a mixer tap for my kitchen. I had misunderstood & thought the tap was in stock, Jayne was able to find out what had gone on, went through your... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a large order, was served by Rosie at Wisbech store. Rosie was very knowledgeable, pointed me in the right direction. Placed my order arranged my next day delivery, all done with ease. Very good s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Great products, buying a lot as renovating the house, but always the same staff behaviour. No professional, no one to serve you. Are you doing it? Yes, but you can, Oh, I'll pass it, rolling eyes on e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First review of Wickes, Wisbech. Have shopped here several times before, always finding what I needed. Today I purchased 15 packs of wall tiles for an ensuite project,along with other building materia... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bouwmarkt
  2. Sanitairwinkel
  3. Kookwinkel
  4. Zonne-energiebedrijf

Over Wickes - Wisbech

Geschreven door het bedrijf

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contactgegevens

  • Sandown Road, Wisbech, Cambridgeshire, PE14 0SL, Verenigd Koninkrijk

  • +441945819415

4,7

Uitstekend

TrustScore 4.5 uit 5

107 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(107)

14.067 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thank you Jaime

I was served by A lovely lady called Jaime who was super helpful and friendly.

5 september 2025
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Antwoord van Wickes - Wisbech

Hi, Kelly. Thank you for taking the time to share your experience with us. I'm really pleased to see that, Jaime, was helpful and friendly. - Scott H

Beoordeeld met 5 van de 5 sterren

Served By Jayne

Always excellent service. Friendly, helpful and a pleasure to shop in the wisbech store. Jayne serves me quite regularly and always has a smile on her face. Couldn't ask for a better experience.

4 september 2025
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Antwoord van Wickes - Wisbech

We appreciate you taking the time to leave us this feedback. We're happy to hear that our team in Wisbech is friendly and helpful and that you find it a pleasure to shop in our store and that Jayne always has a smile on her face. -AK

Beoordeeld met 1 van de 5 sterren

Awful company

Had my en suite done, absolutely awful, 7 months to complete, I would never recommend this company.
The customer service department is terrible, there’s no one to complain to, no empathy, no care.
All the items that was ordered takes over a week to come!!!! Then they’re damaged.
Do Not Use

14 juli 2025
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Antwoord van Wickes - Wisbech

We appreciate you sharing your experience. We are sorry to learn about the issues with your en suite and the service you received. This is not the standard we expect our customers to have. We will pass this onto the relevant team(s) to look into further. -AK

Beoordeeld met 5 van de 5 sterren

Rebuilding my shed

Rebuilding my shed and these guys usually have everything I need when I get the wood and Rosie was very helpful at checkout especially with explaining how to get 10% off

2 september 2025
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Antwoord van Wickes - Wisbech

Hi Richard,

We're glad you found what you needed for your shed rebuild! It's great to hear that our team was helpful during checkout and explained the discount. Thanks for your feedback!

-Ellysse

Beoordeeld met 5 van de 5 sterren

Arrived in store to a warm welcome

Arrived in store to a warm welcome from i believe the young ladies name was shania was very helpful and polite...will be visiting again in future

31 augustus 2025
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Antwoord van Wickes - Wisbech

We're happy to hear that you received a warm welcome and helpful service during your visit. We appreciate your kind words and look forward to seeing you again! -AK

Beoordeeld met 5 van de 5 sterren

Trade customer

Trade customer. Helpful polite staff. Clean tidy store. Can't fault them

1 september 2025
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Antwoord van Wickes - Wisbech

We appreciate you taking the time to leave us this great review! We're so glad you had a positive experience with our team and store. -AK

Beoordeeld met 5 van de 5 sterren

Used the delivery for the first time

Used the delivery for the first time. Good value for money and very helpful member of staff named Ash

10 augustus 2025
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Antwoord van Wickes - Wisbech

Hi Brisa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ash in our store and that they provided you with useful advice. -AH

Beoordeeld met 5 van de 5 sterren

Jayne went out her way to help with…

Jayne went out her way to help with product queries and did so in a professional but relaxed and friendly way.
We were treated as valued customers!

19 juli 2025
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Antwoord van Wickes - Wisbech

We appreciate you taking the time to share your experience. Great to hear Jayne was friendly and able to help with product queries.
- PP

Beoordeeld met 5 van de 5 sterren

Today I met a new associate named…

Today I met a new associate named Shania. I could not believe how professional she was, the greeting from her was most genuine. When the time came for me check out it was carried out in a very efficient manner, and as I left she made a point of wishing me a a nice weekend. A very pleasant young lady. Thank you Shania. David Crawford

18 juli 2025
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Antwoord van Wickes - Wisbech

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shania in our store and that they provided you with useful advice. -AH

Beoordeeld met 5 van de 5 sterren

I had a great experience at Wickes wisbech

I had a great experience at Wickes thanks to one of the employees Jaym . She was extremely helpful, very kind, and genuinely friendly. Her professional attitude and warm approach made a big difference during my visit. It's rare to meet someone so dedicated and pleasant. She truly went above and beyond to assist me. Thank you!

3 juli 2025
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Antwoord van Wickes - Wisbech

We appreciate you sharing your positive experience. We're so glad to hear that one of our team members was helpful, kind, and friendly, making a difference during your visit with their professional attitude-GS

Beoordeeld met 5 van de 5 sterren

Popped into Wickes today

Popped into Wickes today, greeted by a lady called Jayne.
She was very helpful & friendly and nothing was too much trouble,
We need more people like Jayne who has a fab customer service approach.
Thank you 😊

28 juni 2025
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Antwoord van Wickes - Wisbech

We appreciate you taking the time to leave us this feedback. We're so glad to hear that you found Jayne to be helpful and friendly. We value your comments and will make sure to pass this on!
-AF

Beoordeeld met 5 van de 5 sterren

A garden project

Came in today for a few things for a garden project. Was greeted by hannah, asking if I needed some help as I found some panels that had damage she offered to get some replacements from stock. Discussing what I would be doing I mentioned about some lighting, she was very quick to find all the details for several products for me and discuss the options to find something suitable for my needs!

18 juni 2025
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Antwoord van Wickes - Wisbech

We're happy to hear that you had such a positive experience during your visit! It's great to know that our team member was able to provide helpful assistance and find the right products for your garden project. Thank you for your feedback! TW

Beoordeeld met 5 van de 5 sterren

I was served by a lovely young lady…

I was served by a lovely young lady named Shania who was pleasant and helpful. So much so that when I realised I'd left my item behind and had to come back for it later in the evening she had it there waiting for me and hadn't put it back into stock! Thankyou Shania

4 juni 2025
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Antwoord van Wickes - Wisbech

Hi Alistair, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shania in our store and that they provided you with useful advice. -AH

Beoordeeld met 5 van de 5 sterren

Helpful and friendly staff in store

I have been to the Wisbech store many times over the last few months as I’m renovating a bungalow and have bought loads of supplies there. Rosie has served us several times and is always helpful and friendly.

27 mei 2025
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Antwoord van Wickes - Wisbech

Hi Stuart, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rosie in our store and that they provided you with useful advice. -AH

Beoordeeld met 5 van de 5 sterren

Outstanding employee…

The assistant who helped me with my purchase and several mishaps gave outstanding, absolutely amazing customer service! Rosie assisted above and beyond to help me resolve several issues. Very grateful to have had such a great assistant.

20 mei 2025
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Antwoord van Wickes - Wisbech

We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience and that Rosie was able to help you resolve the issues you were facing!
-AF

Beoordeeld met 5 van de 5 sterren

Harvey was amazing helping us with…

Harvey was amazing helping us with getting the right paint. He was very thorough. Definitely coming back to Wickes Wisbech! Thank you Harvey!

20 mei 2025
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Antwoord van Wickes - Wisbech

Hi Alex, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harvey in our store and that they provided you with useful advice. -AH

Beoordeeld met 5 van de 5 sterren

Great, Harvey a wonderful asset to the store

Dealt with Harvey yesterday when buying some items for tiling a bathroom.

Harvey was very knowledgeable and friendly and made the transaction easy.

Super impressed by the level of professionalism and care shown and would definitely recommend!

Thanks very much.

17 mei 2025
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Antwoord van Wickes - Wisbech

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harvey in our store and that they provided you with useful advice. -AH

Beoordeeld met 5 van de 5 sterren

Proper legends

Proper legends

2 mei 2025
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Antwoord van Wickes - Wisbech

Hey Leah, thanks for your five-star review, and I'm glad you enjoyed the service in our Wisbech store! - Dylan

Beoordeeld met 4 van de 5 sterren

The staff Hannah was a Star

13 april 2025
Review zonder uitnodiging
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Antwoord van Wickes - Wisbech

We're so glad to hear you had a positive experience with Hannah. We appreciate your kind words and will share your feedback with her.

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