Wise Property Care Reviews 

577
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolute pleasure working with Wise! They inspected my new house and followed up with the recommended damp and woodworm treatment. It was a breeze dealing with the company, the job was done on time a... Toon meer

Beoordeeld met 1 van de 5 sterren

The damp work was completed as expected, without problems. However I am giving them 1 * and if there was an option for 0 I would award 0. These people NEVER ANSWER THE PHONE. It doesn't matter when or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The work was done efficiently, politely and quickly. They protected the area and cleaned up every day before leaving the premises. Absolutely recommend this company.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I dealt primarily with the surveyor Kevin after being told by Scottish Water that water entering my garage was ground water. Kevin attended the property on a couple of occasions and explained that... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vochtweringsbedrijf

Over Wise Property Care

Geschreven door het bedrijf

Wise Property Care are the leading property preservation company in Scotland. Wise are well regarded as a contractor you can trust when it comes to effective solutions for Damp Proofing, Dry Rot, Wet Rot, Rising Damp, Condensation and Woodworm.

We provide solutions for all types of property from domestic houses and flats to historic buildings and commercial premises. Our expert local teams are available to take your call today.

Contact Us
WISE AWARD WINNERS - RAISING THE STANDARDS
Wise Property Care's performance is reflected in awards bestowed upon the company by independent organisations.
BIG ON EXPERTISE WITH A LOCAL TOUCH
With branches throughout the country & a team of industry experienced and qualified preservation surveyors
Delivering for our customers
Our customer is at the heart of everything we do and we build the business around them. We aim to deliver satisfaction with honesty, reliability and professionalism.
For more than 20 years, Wise Property Care has been building value back into people's homes through our property repair treatments.
'Real and meaningful' 20 year property repair guarantees.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

577 reviews

5 sterren
4 sterren
3 sterren
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4,4

Alle reviews

(577)

20 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Both the Wise technician and the…

Both the Wise technician and the plasterer arrived on time to carry out the job. The technician was knowledgeable about the damp proofing treatment being carried out. He was professional and respectful of our home tidying as he went about the job .
The Wise plasterer was equally professional and left the area tidy.
My only concerns are that I am waiting for a return phone call from Wise to advise me of my guarantee for the work carried out .
Otherwise I would highly recommend this company.

14 oktober 2025
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Antwoord van Wise Property Care

Thank you so much for this excellent review! We are thrilled to hear that our team arrived on time and conducted the work with such professionalism and care.

Beoordeeld met 5 van de 5 sterren

Thanks Brendan

Brendan arrived on time and completed the required works efficiently. He kept us up to date during the day to advise of his progress, and left our property clean and tidy. We are very pleased with the service.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Wise Property Care

Thank you so much for this great review! We are absolutely thrilled to hear that Brendan provided such excellent service.

Beoordeeld met 5 van de 5 sterren

Wise delivered on their promise

Wise delivered on their promise. Their employees came on time and worked efficiently. They were pleasant and helpful and cleaned up after them.
I would certainly recommend the two young men who carried out the work.
Thank you Wise.

16 oktober 2025
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Antwoord van Wise Property Care

We sincerely appreciate you sharing this great feedback! Reliability and efficiency are top priorities, and we're delighted that our team was on time and worked efficiently.

Beoordeeld met 5 van de 5 sterren

Excellent professional service from…

Excellent professional service from assessment to delivery by Kev and Liam.

13 oktober 2025
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Antwoord van Wise Property Care

Thank you for the great feedback. We're delighted that Kev and Liam delivered such an excellent professional service for you.

Beoordeeld met 5 van de 5 sterren

Loft treatment

Grant came in, explained the whole process, he was everything you’d want for someone coming into your home to carry out work. Carried out the work in a timely manor. He is a credit to the company

30 september 2025
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Antwoord van Wise Property Care

Thank you for the wonderful feedback! We're so pleased to hear that Grant made such a positive impression.

Beoordeeld met 5 van de 5 sterren

Efficient and well conducted service

Efficient, well conducted, and helpful service to carry out a woodworm treatment in a residential attic. Prompt communication and responses throughout.

25 augustus 2025
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Antwoord van Wise Property Care

Thank you for your great feedback! We're really pleased to hear that you found our service efficient and helpful throughout the woodworm treatment process.

Beoordeeld met 5 van de 5 sterren

Excellent service and would use again

In my line of business I often have recommended clients to use Wise Property Care but this time I used them for some work to my own property. From the initial call they were very helpful and set up a survey. The survey was carried out with a report being sent quickly detailing the findings and recommendations. A booking was made and Kev attended the property to carry out the treatment. It was a great service throughout and the work was carried out with care and precision and would highly recommend the company for such work.

6 augustus 2025
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Antwoord van Wise Property Care

Thank you so much for your kind words and for continuing to place your trust in Wise Property Care — not only for your clients, but for your own property as well. We're delighted to hear that you were happy with the service from start to finish.

Beoordeeld met 5 van de 5 sterren

Crathes Hall

Great service from Connor (who carried out the initial survey) through to Grant and Kevin (who carried out the work). It's the second time we've used this Company and we'd use them again.

11 juli 2025
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Antwoord van Wise Property Care

Thank you for your continued trust in us! We're so pleased to hear that Connor, Grant, and Kevin provided great service throughout your experience. It's always a pleasure to work with returning customers, and we truly appreciate your loyalty.

Beoordeeld met 1 van de 5 sterren

Paid for survey and report, never received…

I have paid for a survey and after visit of technician I am still waiting for report. Numerous attempt to contact them and promises, handouts nothing sorted since March. It's end of July.

22 juli 2025
Review zonder uitnodiging
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Antwoord van Wise Property Care

Monika, we sincerely apologise for the delay you've experienced in receiving your survey report following our technician's visit. We want to assure you that we are taking your feedback seriously.
We are looking into this matter immediately to understand what has caused this prolonged delay and to ensure this does not happen going forward as a top priority. We will investigate why your previous contacts did not resolve the issue and take steps to prevent similar occurrences in the future.
We will of course refund any fee you have paid and action this immediately.
Thank you for your patience and for bringing this to our attention.

Beoordeeld met 1 van de 5 sterren

Questionable practice

After examining my property WPC told me a range of work was required at a cost of £13,000. I asked for a second opinion from a more local company with 30 years experience. They were very thorough and used cameras to view underfloor areas which WPC had not. The 'expert' second opinion' gave a very detailed report explaining all of the remedial work required and said it would cost £5-£6000. I certainly did not go ahead with WPC. I told them my reasons but they did not acknowledge my email.

26 juli 2024
Review zonder uitnodiging
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Antwoord van Wise Property Care

Mr Haddow, we are sorry to hear you are not happy with our service. Your review has been passed over to our Area Operations Manager for investigation and he will contact you directly.

Beoordeeld met 4 van de 5 sterren

Extremely happy with the service…

Extremely happy with the service provided from the survey through to the job being done.
I was impressed with the timing, efficiency and tidiness of Kev and the rest of the team. They answered all my questions and gave me all information regarding drying times and painting prep of the new plaster. Good job guys.

18 juni 2025
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Antwoord van Wise Property Care

Isabel, we are delighted to receive your feedback and hear how impressed you have been with our service. Your review means a lot to us. We will ensure your comments are shared with Kev and the entire team. Thank you.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Grant was very professional..worked quickly and no mess was ĺeft.

6 mei 2025
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Antwoord van Wise Property Care

Susan, thank you very much for your review. It is great to hear you enjoyed your experience with us and to hear your kind words of appreciation for Grant. We will ensure your feedback is shared with Grant and the entire team. Thank you.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, turned up on time, explained everything he was going to do and he left no mess. Would highly recommend

22 april 2025
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Antwoord van Wise Property Care

Dan, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your experience and that you would be happy to recommend us! We will ensure your feedback is passed over to the team. Thank you.

Beoordeeld met 5 van de 5 sterren

From start to finish I was impressed by…

From start to finish I was impressed by the service from Wise Group.Professional and courteous they were knowlegable in their work and my flat was thoroughly cleaned at the end of the job.I was kept informed of the work as it progressed and would have no hesitation in recommending Wise Group.Special thanks to,Brendan and Willie as well as the joiners.First class.

22 april 2025
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Antwoord van Wise Property Care

Mr Thomson, thank you so much for choosing Wise Property Care and for your recommendation to others. We appreciate your wonderful review and are very happy to hear that you enjoyed your experience with us. Brendan, Willie and the entire team will be delighted to read the kind words you have left about their service. Thank you very much.

Beoordeeld met 5 van de 5 sterren

Exceptional service all around

Wise Property Care were wonderful to work with, all the way through from the initial survey, to the customer service during, to the work being completed. Connor repeatedly went above and beyond for the two of us to make sure we understood the issue and the work that would be done and Anna and Hamza were kind and helpful over the phone. Grant was the technician who carried out the service, and he was punctual, friendly, and proficient and could not have been more considerate when caring for our home.

7 april 2025
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Antwoord van Wise Property Care

Hello Lucas, thank you very much for your 5-star review! It is great to hear that you enjoyed your experience with us. We always aim to go above and beyond for our customers and are pleased this was reflected in the service you received. We will ensure your kind words of appreciation are shared with Connor, Anna, Hamza, Grant and all involved. Thank you so much.

Beoordeeld met 1 van de 5 sterren

The work caried out by Wise on my…

The work caried out by Wise on my property at a cost of £30,000, showed absolutely no duty of care. The initial surveyor, whom I believe no longer works for the company was unsatisfactory and another surveyor had to be sent out. The organisation of the job showed disregard for best practice and no common sense. The operatives doing the rot work did not communicate with me during the work, which led to unresolved problems. Wise's initial response to my dissatisfaction was to advise me to contact Dispute Resolution Ombudsman, which in fact, they were not a member. They then directed all my communications to their own internal complaints department. The points made in many emails were not addressed satisfactorily at any time by Wise staff. My experience with Wise has been shocking. Treating dry rot is expensive. This is to be expected. What was not expected was the level of total disregard, at all levels, for Wise's responsibility to the paying customer.

14 december 2024
Review zonder uitnodiging
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Antwoord van Wise Property Care

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your customer/enquiry number and we will investigate for you.
Thank you for providing further information. We have investigated your complaint and we are sorry that you are not happy with the outcome. We have recommended that you take advantage of the free Ombudsman mediation service we offer via Which Trusted Traders. All of the information you require has been provided to you and we will make direct contact with you relaying this information again.

Beoordeeld met 5 van de 5 sterren

Excellent service from Wise

Excellent service from Wise. Prompt and very professional. A big thank you to Kev from Fife branch for professional job. Would highly recommend.

1 april 2025
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Antwoord van Wise Property Care

Hello Patrick, thank you so much for choosing Wise Property Care. We appreciate your review and are pleased to hear you received excellent service. Kev and the team will be delighted to read your kind words. Thank you very much.

Beoordeeld met 5 van de 5 sterren

Good service

Very happy with the service provided. Grant arrived promptly having traveled to Skye the night before. He was very friendly, tidy, explained the work to be done and completed it in good time.

28 maart 2025
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Antwoord van Wise Property Care

Lorna, we are happy to hear that Grant provided you with 5-star service and very grateful that you took the time to share your feedback with us. Grant will be very pleased to receive your kind comments. Thank you very much.

Beoordeeld met 5 van de 5 sterren

So kind

So kind. and helpfully did a excellent job would tell my friends

13 maart 2025
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Antwoord van Wise Property Care

Avril, we are so grateful that you took the time to share your feedback with us. We are happy to hear that our team provided you with 5-star service and will ensure your kind comments are passed on. Thank you.

Beoordeeld met 5 van de 5 sterren

Damp

From initial survey of the damp by Connor,who explained the process thoroughly, to the work completion, I would definitely Recommend Wise Property Care.
With thanks to Connor, Derek,Grant and the plasterer.

5 maart 2025
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Antwoord van Wise Property Care

Heather, thank you very much for choosing Wise Property Care and for your recommendation to others. We are very grateful that you took the time out of your day to share your feedback with us which will be shared with Connor, Derek, Grant and the rest of the team. Thank you.

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