Wise Property Care Reviews 

577
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolute pleasure working with Wise! They inspected my new house and followed up with the recommended damp and woodworm treatment. It was a breeze dealing with the company, the job was done on time a... Toon meer

Beoordeeld met 1 van de 5 sterren

The damp work was completed as expected, without problems. However I am giving them 1 * and if there was an option for 0 I would award 0. These people NEVER ANSWER THE PHONE. It doesn't matter when or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The work was done efficiently, politely and quickly. They protected the area and cleaned up every day before leaving the premises. Absolutely recommend this company.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I dealt primarily with the surveyor Kevin after being told by Scottish Water that water entering my garage was ground water. Kevin attended the property on a couple of occasions and explained that... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vochtweringsbedrijf

Over Wise Property Care

Geschreven door het bedrijf

Wise Property Care are the leading property preservation company in Scotland. Wise are well regarded as a contractor you can trust when it comes to effective solutions for Damp Proofing, Dry Rot, Wet Rot, Rising Damp, Condensation and Woodworm.

We provide solutions for all types of property from domestic houses and flats to historic buildings and commercial premises. Our expert local teams are available to take your call today.

Contact Us
WISE AWARD WINNERS - RAISING THE STANDARDS
Wise Property Care's performance is reflected in awards bestowed upon the company by independent organisations.
BIG ON EXPERTISE WITH A LOCAL TOUCH
With branches throughout the country & a team of industry experienced and qualified preservation surveyors
Delivering for our customers
Our customer is at the heart of everything we do and we build the business around them. We aim to deliver satisfaction with honesty, reliability and professionalism.
For more than 20 years, Wise Property Care has been building value back into people's homes through our property repair treatments.
'Real and meaningful' 20 year property repair guarantees.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

577 reviews

5 sterren
4 sterren
3 sterren
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4,4

Alle reviews

(577)

20 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Satisfactory experience

Grant arrived bang on time done a sterling job was friendly very informative about the whole process and when he was finished you would never have known he had even been here, well done Grant eleven out of ten.👏👏👏

11 maart 2025
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Antwoord van Wise Property Care

Patricia, we are so grateful that you took the time to share your feedback with us and very happy to hear that Grant provided you with 5-star service. We will ensure your kind comments are passed on. Thank you very much.

Beoordeeld met 5 van de 5 sterren

Dry Rot Repair

Dry Rot Repair: really prompt repair and kept me upto date on daily basis on the progress of the repair and alterations to the original spec of the job. Kev and Jim were excellent as were the contracted plasterer who did a fantastic job. Whilst the work was invasive, owing to the nature of the repair, it was clear that the removal of material from walls was kept to a minimum.

3 februari 2025
Review zonder uitnodiging
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Antwoord van Wise Property Care

Hello Barry, thank you so much for choosing Wise Property Care. We appreciate your review and are glad you are happy with our service. Kev, Jim and the entire team will be delighted to receive your feedback. Thank you very much.

Beoordeeld met 5 van de 5 sterren

Lance came to the property today and…

Lance came to the property today and was polite, helpful and very professional. he did an incredible job of covering areas so there was no mess and painted the walls perfectly! What a star!

27 februari 2025
Review zonder uitnodiging
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Antwoord van Wise Property Care

Louise, we are so happy to hear you enjoyed your experience with us and very grateful for your feedback. Lance will be delighted to receive your comments. Thank you very much.

Beoordeeld met 1 van de 5 sterren

Gaurantee is no Gaurantee

When I bought my property the seller gave me a letter of comfort from Wise Property advising that a damp patch on my flat wall was caused by salt contamination. Back in 2012 I paid them £12k for work on rising damp and was given a 20 year gaurantee. After the issue returned I called them out only for them to advise that the treatment they carried out was for dry rot as per drawings and a schedule that both Aileen and Karen told me repeatedly didn't exist. Unfortunately the 2 guys i dealt with have now retired.Not only have they charged me £195 for an inspection but they have offered to carry the works out at 3 times the price of a competitor. Avoid this company like the plague and they also have the wrong phone number for the Barrhead office on their website.Avoid..update for me to see the report that they claim doesn't exist they want to charge £60..still haven't heard back from them either 😑

24 februari 2025
Review zonder uitnodiging
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Antwoord van Wise Property Care

We are sorry to hear you are not happy with our service. Could you please respond to our request for more information with your customer/enquiry number and we will investigate for you.

Beoordeeld met 5 van de 5 sterren

WPC treated our home for active…

WPC treated our home for active woodworm. They were very accommodating when we had to postpone the original date at short notice. Communications were quick and helpful.
On the day of the treatment everything was explained comprehensively. There was no mess or lingering smell, I wouldn't have known anyone was here! Very happy with this service and would use again.
I cannot remember his name sadly but the chap who did the treatment was great so I particularly wanted to mention him. Thank you!

11 februari 2025
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Antwoord van Wise Property Care

Naomi, thank you so much for taking the time to share your experience with us. We're delighted to hear that you were happy with the level of service provided. We'll be sure to pass on the kind words to all involved. Thank you.

Beoordeeld met 5 van de 5 sterren

Good communication and work carried out…

Good communication and work carried out quickly and efficiently by Grant

20 februari 2025
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Antwoord van Wise Property Care

Mrs Masson, thank you for your 5-star review. It is lovely to hear your kind words of appreciation for Grant who will be very happy to receive your feedback. Thank you!

Beoordeeld met 5 van de 5 sterren

corrigarth

Grant was working on site for us could not have been anymore helpful nothing was a problem showed him around the job he just got on with it.

13 februari 2025
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Antwoord van Wise Property Care

Barry, thank you very much for your review. We are really pleased to hear that you were happy with the level of service provided by Grant and will be sure to pass on your kind comments. Thank you.

Beoordeeld met 5 van de 5 sterren

Wise Property Care; Fabulous company, Fabulous team

Wise Property Care was recommended to me by another contractor and we really hit gold! We were in trepidation about replacing the timber safe lintel above the bedroom window in our Edinburgh New Town flat, which had been damaged by water ingress. We knew that this would be a horrible job but Wise Property Care organised and completed the work with the minimum of fuss.

From start to finish we have been treated as valued clients. Ciarán carried out the initial survey and provided a detailed report, advice and a schedule of works which was most helpful. The work was carried out promptly in accordance with our requirement that it needed to be completed prior to other planned work within our property. The work has been carried out as scheduled and to a high standard. Wise’s contract manager Derek along with technicians Lance, Kevin, Neil, Jay & Grant all went the extra mile and couldn’t have done more to make this a problem free process. They made sure that the work site was left clean & tidy. The plasterer (?Ernie), has carried out a beautiful job with care and attention and much more quickly than expected. All electrics have been restored at the end of the job.

All in all, Wise Property Care made what we anticipated to be a traumatic process, into an stress-free experience. I cannot praise this firm highly enough & I would not hesitate to consult and employ them to carry out any other work in my property.

14 januari 2025
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Antwoord van Wise Property Care

Fiona, thank you for the wonderful review of our service! It is our pleasure to provide the best possible service to our customers and it is wonderful to hear that this commitment was reflected in your visit. It’s feedback like yours that motivates us to continue to deliver excellent service. We will ensure your comments are shared with the whole team, they will be delighted! Thank you.

Beoordeeld met 5 van de 5 sterren

Attic humidity and ventilation

The experience was excellent from the online booking, quick response to make an appointment, the very informative and helpful surveyor, the comprehensive report, the quick quotation and on acceptance, the arrangement to do the work, the helpful contracts manager and the truly excellent technicians who did the work and all at a reasonable price.First class all round. Would highly recommend.

23 januari 2025
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Antwoord van Wise Property Care

Mr Provan, thank you so much for the great review and for recommending us! We are delighted to hear that you were happy with the level of service provided. We will be sure to pass on the kind words to all involved. Thank you.

Beoordeeld met 4 van de 5 sterren

Technical work great, admin poorer than previous

The technical work done was great, as always. Grant and Connor were always happy to talk through the issues, potential solutions and were patient with questions.

Grant completed the work quickly, with little fuss.

Downgraded a star as the background Admin wasn't as good as previous interactions have been. Paperwork that used to take a day to turn around was now taking several days and communication levels from backroom staff was poor and often needed chasing.

14 januari 2025
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Antwoord van Wise Property Care

Mr Macdonald, thank you for taking the time to leave a review and sharing your experience with us and thank you for your kind words of appreciation for Grant and Connor. We are sorry to hear and very disappointed that you experienced delay and communication issues and we can confirm this has been duly noted and will be addressed internally.

Beoordeeld met 4 van de 5 sterren

As a result of a damp report carried…

As a result of a damp report carried out by Wise Property care it was found that Damp Proofing was required, They quoted for the work and carried out necessary work. I was booked in within 2 weeks and the work was carried out without issue. Tradesmen were professional and tidy.

22 januari 2025
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Antwoord van Wise Property Care

Hello, thank you very much for choosing Wise Property Care. We are grateful that you took the time out of your day to share your feedback with us and we will be sure to pass onto the team.

Beoordeeld met 5 van de 5 sterren

Work completed within timescale and to…

Work completed within timescale and to a high standard - Grant was very professional, friendly and knowledgable:-)

2 december 2024
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Antwoord van Wise Property Care

Emma, We are really pleased to hear that you were happy with the level of service provided by Grant. We will be sure to pass on your kind comments. Thank you.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Really friendly and informative. Grant was really helpful.

29 november 2024
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Antwoord van Wise Property Care

Hello Angela, thank you for taking the time to leave us a 5 star review. We're so pleased to hear you received an excellent service. We will be sure to pass on your feedback to Grant and all involved, thanks again.

Beoordeeld met 5 van de 5 sterren

Polite, friendly and hard-working

The guys were amazing from start to finish. Thanks to Marc for keeping me updated throughout. Special thanks to Grant for covering furniture and carpets so well before the mess began and to Kev for cleaning up way better than I’d have expected. The guys are very polite and not scared to go the extra mile. Thank you all for taking the stress out of the situation. Very much appreciated.

6 november 2024
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Antwoord van Wise Property Care

Nick, we appreciate your wonderful review and are glad we could be of service. Marc, Grant and Kevin will be delighted to read the kind words you have left about their service. Thank you very much.

Beoordeeld met 5 van de 5 sterren

Excellent communication and service

Excellent communication, knowledgeable staff from initial survey to final accounts and completion of the work. Clear explanation of work required and detailed information in the quotation. Kev, who carried out the damp proofing, arrived on time, was friendly, kept me up to date with progress and cleared up all mess at the end of each day. Would recommend to anyone requiring this type of work.

28 oktober 2024
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Antwoord van Wise Property Care

Mr Brogan, thank you for the wonderful review of our service and for recommending us! It is great to hear that you enjoyed your experience with us and to hear your kind words of appreciation for Kevin and the team, they will be delighted to receive your feedback. Thank you.

Beoordeeld met 5 van de 5 sterren

knotweed treatment

Another follow up knotweed treatment professionally completed and detailed reported by Brian at Wise Property Care.

3 oktober 2024
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Antwoord van Wise Property Care

Hello, thank you very much for your review. We are delighted to hear that you were happy with the service provided by Brian and the team. We will pass on the kind words.

Beoordeeld met 5 van de 5 sterren

Prompt Survey and resultant work…

Prompt Survey and resultant work professionally executed.

27 september 2024
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Antwoord van Wise Property Care

John, we are happy to hear that our team provided you with 5-star service. We are very grateful that you took the time to share your feedback with us. The team will be very pleased to receive your kind comments. Thank you very much.

Beoordeeld met 5 van de 5 sterren

Overall good service

The actual treatment process was excellent with Grant arriving for the afternoon as planned, being friendly, helpful and efficient.
My only query was that I had to chase up things happening with the Inverness office. Twice I called here, gave my details for someone to call me back, which didn't happen on both occasions. My dealings with Derek was always met with a prompt response.
I was grateful that you were able to proceed with the work when the initial survey had been done some time ago.

24 september 2024
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Antwoord van Wise Property Care

Hello Hannah, thank you very much for your feedback. We are sorry to hear that you had some issues with communication from our office and your comments have been duly noted. We are delighted to hear that you were happy with the service provided from both Grant and Derek and we will be sure to let them both know your kind words!

Beoordeeld met 5 van de 5 sterren

Fantastic service

Wise property care carried out remedial work. Grant did a fantastic job under the crawl space along with other areas within the property. Pride and care, diligence and professionalism, friendly and knowledgeable. The results and quality of workmanship is fantastic. Thankyou to all the Wise Team: Ross, Karen, Connor, Grant and Derek. I would recommend Wise property care.

16 september 2024
Review zonder uitnodiging
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Antwoord van Wise Property Care

Jane, thank you for the wonderful review of our service and for recommending us! We are thrilled that you enjoyed your experience with us. It is our pleasure to provide the best possible service and are very happy to hear that this commitment was reflected in your visit. Your feedback will be shared with the entire team. Thank you.

Beoordeeld met 5 van de 5 sterren

Great experience with Wise…

We had a great experience with Wise Property Care. Our work was to re-joist a whole room due to rot and the age of a house built in the 1890s. The engineer was clean, on time, and helpful, and we couldn't be happier with the work.

20 september 2024
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Antwoord van Wise Property Care

Chris, thank you for taking the time to leave a review and for the feedback on your experience with our team. We will share your comments with all involved. Thank you very much.

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