Wren Kitchens Reviews 

99.137
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

I went onto Wren Kitchens website to book a free appointment for my kitchen to be measure and subsequently have a showroom appointment to discuss the layout. I was first contacted to arrange for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’re really pleased with our new kitchen and fitted bedroom wardrobes from Wren Guildford. The quality is genuinely good – everything feels solid, well-made and finished to a high standard. There... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Wished I had listened to my fitter and purchased from Howdens! The kitchen itself isn’t bad quality but that’s where the good ends. The customer service ends the moment you have paid, I’ve never... Toon meer

Beoordeeld met 5 van de 5 sterren

L Albrow was punctual, friendly, polite and efficient. We only moved in this weekend and the house is a mess but he absolutely worked around us and made no issue of it. He kept us informed through the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kookwinkel
  2. Slaapkamermeubilair winkel
  3. Keukenvernieuwer

Over Wren Kitchens

Geschreven door het bedrijf

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.

The Wren Way

Geschreven door het bedrijf

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

99K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(99.137)

8.142 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Wardrobes and Kitchen survey

Ryan Wheeler came to our house to measure for fitted wardrobes and kitchen units, he was on time, very polite and professional, kept us informed of the next process.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Chris,

We are so pleased to hear about your positive experience with our team member. It's wonderful that they were punctual, polite, and professional, keeping you informed throughout the process.

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Laura was very helpful

Laura was very helpful. She was very patient and very thorough. Great service.

24 juli 2026
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Antwoord van Wren Kitchens

Hi Elaine,

We're delighted to hear about your positive experience with our team member. It's wonderful to know they were patient and thorough, providing great service. Thank you for your kind words!

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

A Hadnum came today for kitchen measure…

A Hadnum came today for kitchen measure was very polite and explained everything he would be doing

27 juli 2026
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Antwoord van Wren Kitchens

Hi David,

We're delighted to hear about your positive experience with our team member during the kitchen measurement. It's wonderful to know they were polite and explained everything clearly. Thank you for your kind words!

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 1 van de 5 sterren

Wren customer service is total joke

Wren customer service is total joke, got kitchen installed in april uncompleted, now July, all I get is emails say can't find a installer to compete, if anyone goes to kirkcaldy dont get Tom keenan, hes more away than on the job, plus let's you down when kitchen is still to be finished

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Good Afternoon,

Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.

I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

R Barkery was polite

R Barkery was polite, professional and knowledgeable

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi John,

We appreciate your feedback and are happy to hear that our team was polite, professional, and knowledgeable. Thank you for sharing your positive experience!

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Thorough and speedy

Quick, courteous and efficient

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi,

We are so pleased our service was quick, courteous, and efficient for you. We appreciate your kind feedback. Thank you!

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with Adam…

I had an excellent experience with Adam from Wren Kitchens, who came to measure my kitchen today. He was punctual, friendly, and highly professional throughout the visit. Adam took great care with every measurement, explained the process clearly, and was happy to answer all of my questions. His attention to detail and knowledge gave me complete confidence that everything was being done properly. He made the whole experience easy, stress-free, and enjoyable. Thank you, Adam, for providing such outstanding customer service. I would highly recommend Wren Kitchens based on my experience so far.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Gosia,

We're delighted to hear about your excellent experience with the kitchen measurement. It's wonderful that our team member was punctual, friendly, and highly professional. We appreciate you highlighting the attention to detail and clear explanations, making the process stress-free and enjoyable.

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

Fantastic professional service!

"I was extremely impressed with the kitchen measuring service from start to finish. The surveyor T Marks was outstanding—professional, friendly, and incredibly knowledgeable. They took the time to carefully measure every aspect of the space, paying close attention to details that I would never have considered myself.
What really stood out was how thorough and patient they were. T Marks explained everything clearly, answered all my questions, and offered helpful suggestions to make the most of the kitchen layout. Their expertise and attention to detail gave me complete confidence that the design and installation would be accurate and hassle-free.
The appointment was punctual, efficient, and carried out to a very high standard. Thanks to the surveyor's excellent work, the whole process felt smooth and stress-free. I would highly recommend this kitchen measuring service to anyone planning a new kitchen."

Big thanks to T.Marks 🙂

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Melissa,

We're happy to hear you were extremely impressed with the kitchen measuring service. It's great to know our surveyor was professional, friendly, and knowledgeable, paying close attention to detail. We appreciate your kind words about the thorough and patient approach, and we're glad the appointment was punctual and efficient.

Warm Regards,
Callum

Beoordeeld met 1 van de 5 sterren

The experience has been appalling

The experience has been appalling. Should have been fitted 13th July. Should have been today. All good my end and fitters. Only received half the kitchen..,I rang Wren and was asked “what do you want me to do about it”

Further to my review earlier i have not heard so i would like to sever our relationship. I recovered from breast cancer dont need shit customer service. I will write the funders and let them know. Please let me know when you want to collect your property ie half a kitchen

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Avril,

Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.

I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Would Recommend

Surveyor, S Defty, arrived on time, very friendly, polite and professional. Asked relevant questions and got on with the job. Would recommend.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Deborah,

We're delighted to hear about your positive experience with our surveyor. It's wonderful to know they arrived on time, were friendly, polite, and professional, asking relevant questions and efficiently completing the job. We appreciate your recommendation!

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

I made a call to Wren Customer Care as…

I made a call to Wren Customer Care as I’ve been very upset with the way the Birmingham store has handled my order - I spoke to a lovely gentleman called Liam - he handled my issue so well and resolved the problem that I had very quickly. He understood how I was feeling and made me feel so much calmer than I was before I made the call. I really appreciate his customer service skills.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Usha,

We are so pleased to hear about the exceptional support you received. It's wonderful that our team member handled your issue so well and resolved the problem quickly, making you feel much calmer.

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

I went onto Wren Kitchens website to…

I went onto Wren Kitchens website to book a free appointment for my kitchen to be measure and subsequently have a showroom appointment to discuss the layout.

I was first contacted to arrange for a specific time for the visit. Lee Mills came at the specified time. Before he began taking measurements, he asked us some questions about what we’d want etc. He was very clear with his explanation showing he understood what we wanted. He even gave us some very good suggestions or ideas which we never thought about. He was so very friendly and professional.

Happy with this service.

23 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Jeremiah,

We're so pleased to hear about your positive experience with our team member. It's wonderful that they were able to understand your vision and offer helpful suggestions. We appreciate you sharing your friendly and professional interaction.

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

L Albrow Measure

L Albrow was punctual, friendly, polite and efficient. We only moved in this weekend and the house is a mess but he absolutely worked around us and made no issue of it. He kept us informed through the process and we would definitely recommend him for others needing their measure. Excellent customer service. Thank you, Lee!

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Charlotte,

We're delighted to hear about your excellent experience with our team member. It's wonderful that they were punctual, friendly, and efficient, working around your circumstances and keeping you informed throughout the process. We appreciate your kind words and recommendation!

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Harry

Excellent customer service from Harry. Professional, polite and friendly. Issue resolved over the phone.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Mike,

We're delighted to hear about your positive experience with our team member. It's wonderful to know they were professional, polite, and friendly, and that your issue was resolved efficiently over the phone. Thank you for your kind feedback!

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 4 van de 5 sterren

Monday morning help

Amanda was my customer service representative and she was helpful, knowledgeable, friendly and efficient. She made the process simple and straightforward and chatted whilst fulfilling my request

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Mandy,

We are so pleased to hear about your positive experience. It's wonderful that our team member was helpful, knowledgeable, friendly, and efficient, making the process simple and straightforward.

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Kitchen came on delivery date and the…

Kitchen came on delivery date and the boys were fantastic, making sure everything was delivered safely

Chloe H from Cardiff branch is an asset to the team, we bugged her for all her design ideas and nothing was too much of a problem.

Joseph and Ana were brilliant over the phone helping us to sort out minor issues with order

Experience so far has been brilliant. Thank you

24 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Joshua,

We are so pleased to hear about your brilliant experience with us so far. It's wonderful that our delivery team ensured everything arrived safely, and that our design and customer service teams provided such helpful service.

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Easy and clear service

26 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Benjamin,

Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our service to be easy and clear.

Warm Regards,
Sam
Wren Kitchens

Beoordeeld met 5 van de 5 sterren

Fantastic delivery from Robyn and Neil

Fantastic delivery from Robyn and Neil. Great service from walking into the showroom to final delivery. Very smooth process throughout.. Looking forward to enjoy our new kitchen.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi James,

We are so pleased to hear about your positive experience, from walking into the showroom to the final delivery. It's wonderful that the process was smooth throughout. We hope you enjoy your new kitchen!

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

Jordan Taylor was excellent

Jordan Taylor was excellent. He arrived on time and was very professional.

26 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Julie,

We appreciate your positive feedback! We are happy our team member was punctual and professional.

Warm Regards,
Callum

Beoordeeld met 5 van de 5 sterren

Scott Gibson Delivery Team

Scott Gibson and delivery team did a great job with the delivery. Pre communication was good, arrived on time, took time to survey where items could be stored . They were efficient, polite and explained things very well . Goods were handled well and stored safely.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wren Kitchens

Hi Brian,

We're so pleased to hear about your excellent delivery experience. It's wonderful that our team provided good pre-communication, arrived on time, and were efficient and polite, handling your goods with care.

Warm Regards,
Callum

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