Not good on any level Dream kitchen was nightmare from hell Took 6 weeks to finally get something that resembled a kitchen Would not recommend to anyone and would never use company again Be... Toon meer
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We’re really pleased with our new kitchen and fitted bedroom wardrobes from Wren Guildford. The quality is genuinely good – everything feels solid, well-made and finished to a high standard. There... Toon meer
Bedrijf heeft geantwoord
I went onto Wren Kitchens website to book a free appointment for my kitchen to be measure and subsequently have a showroom appointment to discuss the layout. I was first contacted to arrange for... Toon meer
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Being frustrated that this the second time with the same complaint! Samuel was very pathetic about the whole incident! Explaining the way forward he did & that diffused the situation into we part bidd... Toon meer
Bedrijfsgegevens
Over Wren Kitchens
Geschreven door het bedrijf
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Geschreven door het bedrijf
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contactgegevens
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Verenigd Koninkrijk
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4,3
Uitstekend
99K reviews
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Friendly efficient surveyor
Friendly efficient surveyor, who answered all my questions, great communication, there on time, just a great service, thank you!
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi,
We are so pleased to hear about your positive experience with our surveyor and the excellent communication you received. Thank you for your kind words.
Warm Regards,
Callum
Friendly and personable
Friendly and personable, happy to answer questions and knowledgeable about the subject at hand. Great service
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Ho Laura,
We're delighted to hear about your positive experience! It's wonderful to know that our team member was friendly, personable, and knowledgeable, and that you received great service. Thank you for your kind words!
Warm Regards,
Callum
Courteous and polite service
Courteous and polite service. Measured the kitchen whilst there was other work on going without any issues. Thanks
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Anish,
We're delighted to hear that our service was courteous and polite, and that our team was able to measure your kitchen without any issues despite ongoing work. Thank you for your kind feedback!
Warm Regards,
Callum
Excellent service from Ryan wheeler who…
Excellent service from Ryan wheeler who came out 👍
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Abdul,
We appreciate your feedback and are happy to hear that our team member provided excellent service. Thank you for sharing your positive experience!
Warm Regards,
Csllum
The surveying appointment was great
The surveying appointment was great. G Jepson arrived on time and was very helpful when surveying. He measured quickly but listened when we mentioned we had awkward pipes from historic appliances. He supported us with getting booked in for a design appointment at the store.
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Rebecca,
We're so pleased to hear about your excellent experience with our surveying service. It's wonderful that our team member was on time, helpful, and supported you with booking your design appointment. We appreciate your kind feedback!
Warm Regards,
Sam
Wren Kitchens
Kitchen
A. hadnum was very friendly and explained everything we asked him.
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Abbi,
We are delighted to hear that our team member was very friendly and explained everything so well. We appreciate your positive feedback and kind words.
Warm Regards,
Sam
Wren Kitchens
I Kvetkovska
I Kvetkovska was on time, very professional and polite. She was very thorough in getting all the information and looking for potential issues. Very highly recommend.
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Neil,
We are so pleased to hear about your positive experience. It's wonderful that our team member was on time, professional, and thorough in identifying potential issues. We appreciate your high recommendation.
Warm Regards,
Callum
Guys were amazing
Guys were amazing, pleasant, accommodating and very professional. They listened to where the kitchen should be placed, as still work required to be done, and supported. Great delivery, great guys.
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Mark,
We're so pleased to hear about your positive experience! It's wonderful that our team members were amazing, pleasant, accommodating, and professional, and that they supported you with your kitchen placement.
Warm Regards,
Callum
Couldn't organize a piss-up in a brewery!!
My 22 year old grandson wanted a new kitchen and I suggested "Wren" as I had seen them advertised. What a mistake, they must have put a rookie designer with him to design his kitchen. It was an L shaped with wall and floor units. What he ended up with was a kitchen without any under counter storage, a large void in the corner and the units stopped about 18 inches short of the end of the wall. This meant there wasnt a wall cupboard above this. My grandson went along with the plan because he didnt know any better. I could have designed a better kitchen with my eyes shut!! He has ended up with no storage for pots and pans etc down below, massive void in corner which could have been utilised and short one wall cupboard. When you think of what you store in the under counter units, pots pans, perhaps small electrical appliances these will all now have to go into wall cupboards which are naturally not very deep. No good complaining, to late now, nothing can be done. He ordered it, he signed for it and it wasnt until it was fitted that I could see how the kitchen designer hadnt got a clue!! They took advantage of a young man with no experience and charged a lot of money for the privledge.
27 mei 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Good Afternoon,
Thanks for your review. We’d really like to look into this for you. I’ve sent a request via Trustpilot for your order details so we can check what’s happened and get back to you quickly.
Warm Regards,
Sam
Wren Kitchens
Liam was really helpful and sorted out…
Liam was really helpful and sorted out the refund. I did also mention my splash back did not fit due to plug socket. I had to purchase another splash back with cost me £195.00.
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Nafisa,
We are glad to hear our team member was helpful with your refund. We are sorry to learn about the issue with the splashback not fitting and the additional cost incurred. We appreciate you bringing this to our attention.
Warm Regards,
Callum
Very professional
Very professional, completed with minimal disruption and very polite. I would highly recommend this guy. Cheers Tom.
20 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Daniel,
We're delighted to hear about your positive experience and that the work was completed with minimal disruption. Thank you for your kind words and recommendation!
Warm Regards,
Sam
Wren Kitchens
Wardrobes and Kitchen survey
Ryan Wheeler came to our house to measure for fitted wardrobes and kitchen units, he was on time, very polite and professional, kept us informed of the next process.
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Chris,
We are so pleased to hear about your positive experience with our team member. It's wonderful that they were punctual, polite, and professional, keeping you informed throughout the process.
Warm Regards,
Sam
Wren Kitchens
Laura was very helpful
Laura was very helpful. She was very patient and very thorough. Great service.
24 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Elaine,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were patient and thorough, providing great service. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
A Hadnum came today for kitchen measure…
A Hadnum came today for kitchen measure was very polite and explained everything he would be doing
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi David,
We're delighted to hear about your positive experience with our team member during the kitchen measurement. It's wonderful to know they were polite and explained everything clearly. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Wren customer service is total joke
Wren customer service is total joke, got kitchen installed in april uncompleted, now July, all I get is emails say can't find a installer to compete, if anyone goes to kirkcaldy dont get Tom keenan, hes more away than on the job, plus let's you down when kitchen is still to be finished
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Good Afternoon,
Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.
I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.
Warm Regards,
Sam
Wren Kitchens
R Barkery was polite
R Barkery was polite, professional and knowledgeable
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi John,
We appreciate your feedback and are happy to hear that our team was polite, professional, and knowledgeable. Thank you for sharing your positive experience!
Warm Regards,
Sam
Wren Kitchens
Antwoord van Wren Kitchens
Hi,
We are so pleased our service was quick, courteous, and efficient for you. We appreciate your kind feedback. Thank you!
Warm Regards,
Callum
I had an excellent experience with Adam…
I had an excellent experience with Adam from Wren Kitchens, who came to measure my kitchen today. He was punctual, friendly, and highly professional throughout the visit. Adam took great care with every measurement, explained the process clearly, and was happy to answer all of my questions. His attention to detail and knowledge gave me complete confidence that everything was being done properly. He made the whole experience easy, stress-free, and enjoyable. Thank you, Adam, for providing such outstanding customer service. I would highly recommend Wren Kitchens based on my experience so far.
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Gosia,
We're delighted to hear about your excellent experience with the kitchen measurement. It's wonderful that our team member was punctual, friendly, and highly professional. We appreciate you highlighting the attention to detail and clear explanations, making the process stress-free and enjoyable.
Warm Regards,
Callum
Fantastic professional service!
"I was extremely impressed with the kitchen measuring service from start to finish. The surveyor T Marks was outstanding—professional, friendly, and incredibly knowledgeable. They took the time to carefully measure every aspect of the space, paying close attention to details that I would never have considered myself.
What really stood out was how thorough and patient they were. T Marks explained everything clearly, answered all my questions, and offered helpful suggestions to make the most of the kitchen layout. Their expertise and attention to detail gave me complete confidence that the design and installation would be accurate and hassle-free.
The appointment was punctual, efficient, and carried out to a very high standard. Thanks to the surveyor's excellent work, the whole process felt smooth and stress-free. I would highly recommend this kitchen measuring service to anyone planning a new kitchen."
Big thanks to T.Marks 🙂
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Melissa,
We're happy to hear you were extremely impressed with the kitchen measuring service. It's great to know our surveyor was professional, friendly, and knowledgeable, paying close attention to detail. We appreciate your kind words about the thorough and patient approach, and we're glad the appointment was punctual and efficient.
Warm Regards,
Callum
The experience has been appalling
The experience has been appalling. Should have been fitted 13th July. Should have been today. All good my end and fitters. Only received half the kitchen..,I rang Wren and was asked “what do you want me to do about it”
Further to my review earlier i have not heard so i would like to sever our relationship. I recovered from breast cancer dont need shit customer service. I will write the funders and let them know. Please let me know when you want to collect your property ie half a kitchen
27 juli 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Avril,
Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.
I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.
Warm Regards,
Sam
Wren Kitchens
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