XBM Reviews 

Paul Nelson
easy to deal with and straight forward with no drama

Andy Sahota from XBM has been going above and beyond to meet our company's needs.
Whenever we had an issue, I could count on his support to sort it out for us.
He has managed to save the company some money as well, which is always a bonus.
We look forward to continue our professional relationship with XBM for the following years.

Paul Nelson went out of his way to help us get the right photocopier for our business. He helped from beginning to end. Excellent service!

We have recently had helpful and informative advice when updating the contract on the Church photocopier. All options were clearly explained and our many questions answered. This enabled us to make an informed and relatively stress free decision. The process was conducted in a professional and friendly manner. Thank you

Paul Nelson at XBM has gone above and beyond to support myself and my business. Paul spent the time to understand our needs and went out of his way to seek solutions and solved any issues that arose on the way. Paul is very personable, has a good sense of humour and is very diligent. I would highly recommended Paul at XBM!

Javed is excellent when liaising with us on any matters relating to our photocopier. Customer service is first rate and extremely efficient. Steven assisted brilliantly over the telephone when diagnosing some scanning issue we faced. Even the two engineers that came out to us on site were friendly, cheerful and attentive when fixing problems with the machine. I cannot recommend this company enough to people.

Paul Nelson from XBM was very helpful and sorted out our new scanner/printer quickly and efficiently

Paul is a very personable, knowledgeable and professional sales person, always quick to respond to contact, a pleasure to do business with.

We contacted Paul Nelson at XBM to provide a photo copier with specific requirements and cost constraints for a project, Paul reviewed our requirements and sourced a product that would suit our needs, Paul made the process very easy and we we will look forward to having more business with XBM in the future.

When looking for a new printer for our business - I Contacted Paul Nelson who was a pleasure from the start.
Great communication and an efficient turn around of all documents to the arrival of our new machine.
After care has also been great!
Paul has been a great representative and I would recommend to anyone that was in search for a printer to get in contact.
Thanks again!

Been working with Paul Nelson to update our copiers .Very impressed with him and his support team. Plenty of choice and advice from Paul on the copiers that would work best for us. The ones we chose seem to fit the bill perfectly and very competitively priced. Very good delivery turnaround and a helpful and responsive service team to help with the staff set ups, toner replacements and so on. Excellent!

Very friendly and efficient service. The advisor David was really helpful and took time to explain how everything worked

Absolutely amazing. I almost just settled with a quote as most companies messed me around. Then Andy calls. What a guy! Sorted me out with a great printer for my new law firm in London. It looks new which was surprising since I ordered a refurbed one. But Andy is now my GO TO for my office printer needs. 10/10 service from hi.

5 star service
Helpful and accommodating

Andy has been very helpful in resolving any queries we have had.

Thanks andy

I contacted this company as I had a problem with my printer and was looking to get it repaired. I spoke to Jamie who was very honest and we orked out that the service the company provides was not what I was looking for. However, he was extremely kind and helpful and gave me advice as to how I might possibly be able to sort out my very old machine and he was right. It is now working as good as new and I`m extremely grateful. On that basis alone I would be happy to trust and to use this company.

Naz Haider has been brilliant throughout our time with XBM. Very honest and transparent in the start finding the right package for our business. The printer chosen has made life much easier in the office and when the printer has any malfunctions the service call has been immediate. Spoke to Naz on numerous occasions and always been happy to help direct me to the right team I required.

Brilliant service and I would recommend XBM.

Andy Sahota and the entire team at XBM have been brilliant. The prices are relatively cheap compared to others but the level of service is not affected at all. Very happy with our machine. As we are a start up they have been the perfect match for our company.

Someone is always there to answer the phone and small technical issues are resolved quickly.

Save for a couple of times where the servers were down for maintenance, I do not have anything else negative to say. XBM did manage to keep the server down times to non-working hours.

XBM have been able to support and respond to our on-going printer needs very quickly. Andy our Account Manager has been excellent in offering competitive prices and then delivering very quickly on installation and follow up support. The most important aspect for us has been the excellent level of customer service, we know that if we have any issues they will be resolved very quickly. 5 Stars across the board

It was really great experience and Nazmeen was so clear and helpfull with all process. She got real talent and I wish her best luck for the future. Thanks agian to Nazmeen.