Yorkshire Caravans & Motorhomes Reviews 

We bought a used motorhome from Yorkshire Caravans and Motorhomes recently. Their site is very large and they have a lot of stock to choose from. We had seen ours online one evening and went to view it the following day. Grant Lees the salesman we met was professional and helpful. We committed on the day and picked it up a fortnight later. We are very pleased with the motorhome, think it was a fair price and everything was handled smoothly and efficiently. A great job also handing over to us by Sarah, who was meticulous in making sure we understood everything. Well done team.

Service was above and beyond excellent communication with little Stu who helped us emencally and couldn't do enought to help us. Will use this service again and recommend the company to everyone.

Please proceed with caution this company have a reputation. To our detriment we didn’t listen to the reviews we had read and went ahead with the purchase of a new caravan. When they took ours in PT exchange they discovered lots of things wrong with it and we ended up shelling out more money. I now believe this is their strategy as the caravan had been regularly serviced and none of these issues had been discovered previously. We went ahead with the purchase, when we collected the caravan they were several things wrong with it. We paid extra for a solar panel (it had been installed wrong so didn’t work). The shower door was scratched, the toilet seat was broken, the mattress was filthy, shower needed sealing, boiler not working so no heating or hot water etc they agreed there was warranty work needed doing! 18 months of chasing, YC staff not getting back to you, every excuse under the sun why they can’t get it in, including not having enough staff!! All I can say is I wouldn’t ignore the negative reviews my experience was a disaster.

Visited YC again wonderful service and really happy to help can’t praise this business enough

From our first walk in to looking for a caravan to walking out with a caravan i can not fault it when it comes to service. we was met with Andy absolute gentlemen given it's a sales pitch. No pushy sales tactics, left is to browse and find a van we liked not shown then worked with our budget and got us a fantastic trade in deal. We had to wait 4 weeks for the van to be ready and in this time I had questions about bits I wanted on the caravan and a couple of bits that needed some tlc in the van and it wasn't any stress. We have picked the van up today the service Andy give us and prompt and thourgh handover by Richard, honestly can not fault this place in any way. I honestly feel we have bought a caravan from a trusted honest dealership I would recommend anyone looking for a caravan to bob by and speak with Andy

Emma Maud in the Yorkshire Caravans Warranty Department was friendly, efficient and paid attention to detail. We had to travel 150 miles to deliver our caravan for a warranty repair, and it all went smoothly from beginning to end. Emma organised everything to perfection, and we are very satisfied with the service. Highly recommended.
Thank you.

Excellent customer service from Dave, he walked us through each awning product and explained the benefits of each particular awning, eventually we settled on a Telta. There was plenty of awnings to choose from however having an experienced person to help us was of great value. Fantastic, efficient and friendly member of staff.

Just bought a sun canopy awning and Dave was super friendly and helpful, giving us sensible & honest advice with absolutely no pressure. Thanks Dave! Great range of awnings & accessories & huge range of caravans & motorhomes on display. Also a fantastic cafe with great food.

Dave in awnings helped us through all our options as we are complete newbies. Extremely helpful, sound advice and a good discount.

I’ve been searching for a smaller awning for my motorhome. Searching Weeks, stumbled across YC and decided to email them to check stock. Yes they had the Telta Spirit awning, rear poles and carpet in stock. A man called Pete sorted all this out along with the price, very efficient. So we set off the next day to YC, it was busy. Called in the cafe and decided to eat there. The food is beautiful and not expensive either, waitresses lovely.
Anyway, went on to the Awning display.
Had a good look round and met the salesman Dave, there were 2 Telta awnings that met our needs. We went for the lighter weight one. Dave explained all the features, fitting etc, showed him the email from Pete… so went and got the rear Telta poles and carpet. Carried everything out to our car for us.
Any help needed at all just email or telephone to speak to him. On the way out of the showroom, met a staff member demonstrating the “Alogfire” to another couple, so tagged on to watch. Very impressed on the “Alogfire” mini. Just going to order that off the website as it’s free delivery too.
Thanks to Pete and Dave for all their help 🙏🏻

What can we say about Grant.

What an absolutely stunning man.
From the first day we spotted our dream camper
Nothing was to much trouble for him to help us get our dream Campervan.

We put a deposit on her but sadly had to wait to get her,
due to outside issues.
He trusted us and we trusted him.
We now are in a position to finish off the sale.
He waited for us, and helped and sorted the modifications out for us that we wanted.
Worth his weight in gold.

R&R

Scott was very helpful friendly and approachable from the moment we enquired about our caravan. We asked many questions which he was only to pleased to answer. He was very knowledgeable about the history of the van and the manufacturers details as well as the previous owners. Throughout our initial appointment and handover appointment Scott was polite and courteous. I will definitely be recommending my friends approach Scott as well as make appointments to deal with him.
Mel was also very polite and courteous during our handover appointment. He really took his time going through all the internal and external questions we had about the caravan. He too was very knowledgeable and really took his time. Listening to all our questions and reassuring us that nothing was to much trouble and happy to explain things again always with a smile.
Both Scott and Mel are a credit to the company.

This comes in two parts: i) sales ii) handover.
Sales: Scott Temperton was great, he was very clear in his inputs initially and then handled a change to the order which served to provide a surprise to my wife, he accommodated the change and was discreet to maintain the surprise.
Handover: Richard was informative and his demeanor (ex military) was fantastic. He brought an insight as a caravan we himself with snippets of information along the way - quite refreshing and entertaining, while maintaining a focus on what we needed to know.

The only issue we had (hence 4* rather than 5*) is the appearance of a faulty ATC unit which now needs to be fixed - unsure why this didn’t surface in the PDI!!

Thank you

Spoke to Dave and he has been incredible and has helped us out as newbies! Fantastic service!! Thank you

I bought a Caravan from South Yorkshire caravans Limited from start to finish the staff. Scott /Andy & Richard were brilliant very professional made you feel at ease no pressure whats so ever thay very helpful thay really did go the extra mile would definitely use them again .

Order a set of alko jacking points from Ebay speedy delivery well packaged will definitely buy from here again 10/10

I could write a lot about this company, but I would advise you to look at the one star reviews, which will give you a true picture.
Oblviously, they can't do enough when they are trying to get your custom, but anything else, forget it.
You call, the person you want is "in a meeting" or "not at his desk", they "will call you back".
The call back never comes.
I had to threaten legal action to obtain payment for a caravan I sold them, before I received payment.
Generally, there seems to be a total lack of respect for the customer, or desire to provide a decent service.
My advice would be to avoid.

Johnny was a great salesman id reccomend him to anybody i wouldnt want to deal with anyone else he was the best and look foward to seing him again in future for my next caravan he does a great job

Emma (warranty) is always our go to point at YC, she is professional, understanding and provides a great service, would strongly recommend her service and is a pleasure to deal with - thanks :-)

To sum up this company . They Are Cowboys!!!
Bought a second hand motorhome but on the day of collection they said an accident had happened and a crack on the bumper of around 10 inches had occured.
Being very annoyed at the time we allowed them to repair the bumper and arranged another pick up date.
The day arrived to pick up. The carpets missing, the gas bottles they promised were missing, the levelers missing, the grey waste loose, the roof fan dirty.
After several hours of waiting for these to be fixed we took it away.
A week later we happen to pass a motorhome company through in Sheffield and looked around their motorhomes. As we were dispondant with the motorhome and service we had recieved at Yorkshire Caravans. We decided very quickly that a bigger and newer motorhome was better for us.
We part exed our motorhome for the new one. They inspected ours only to find tyres over 8 years old and very high damp readings and a light out on the roof.
We contacted Yorkshire Caravans with no response for 8 weeks until we sent a recorded delivery letter to which they responded with our damp readings say different and the tyres okay.
Very unhappy customer and if anyone asks our opinion on your company i will gladly tell them .
In response to the reply from Yorkshire Caravans i feel i must clarify incorrect statements .Firstly at no point was the Motorhome sold as a too good to trade especially at the price paid
Secondly it was advertised on Youtube by Yorkshire Caravans with all of the Carpets and Ancilliaries that we mentioned clearly in the Motorhome and were all there when the sale was agreed. The lack of communication and accountability between departments is shocking. i think RECOLLATIONS MAY VARY HERE