Brilliant service from start to finish! When I went to collect the van, Liam was absolutely amazing throughout the handover. He helped me sort out the van insurance and went above and beyond to make s... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had a very good experience buying an Adria caravan from Yorkshire Caravans, so contacted them to see if they would buy it back. We have always found the staff to be helpful including the shop &... Toon meer
Bedrijf heeft geantwoord
Whatever you do don't buy a motorhome ore campervan from Yorkshire Caravans and motorhomes. I have just had 2 and a half years of hell dealing with them, if I could give them minus 100i would. They're... Toon meer
Bedrijf heeft geantwoord
I started to deal with a gentleman called stu in parts via email. Straight from the start a pleasure to deal with. Really helpful and things were never a problem that he didn’t sort. Got a good de... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Yorkshire Caravans & Motorhomes is the UK’s oldest and largest independent retailer of Caravans, Motorhomes, Awnings & Leisure accessories.
Contactgegevens
Yorkshire Caravans & Motorhomes Ltd, Doncaster Road, , DN10 6DG, Yorkshire, Verenigd Koninkrijk
- 01302710366
- info@yorkshirecaravans.com
- www.yorkshirecaravans.com
4,4
Uitstekend
694 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
James was helpful
James was helpful, knowledgeable and polite. 5 star service thank you for your help
29 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Natalie,
Thank you for your review! We'll make sure your kind words are passed on to James.
– Yorkshire Caravans & Motorhomes
Very good experience dealing with…
Very good experience dealing with Raychel Burnett Leader in the warranty and aftercare department at Yorkshire Caravans and Motorhomes. Communication was excellent throughout, with everything handled quickly and efficiently, the parts arrived on time. Friendly, helpful service made the whole process straightforward.
30 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Nick,
Thank you for your lovely review! We're pleased to hear Raychel made the warranty process straightforward and kept you updated throughout. We'll make sure your kind words are passed on to her. Thanks again for taking the time to share your experience.
– Yorkshire Caravans & Motorhomes
We saw Dave in the awning department
We saw Dave in the awning department. Excellent knowledge of the awning we bought. He gave us some really good advice. We can’t thank him enough. Highly recommended. Excellent customer service. Very happy customer.
26 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Sharon,
Thank you for your lovely review! We're really pleased Dave was able to help and share his knowledge to make sure you chose the right awning. We'll make sure your kind words are passed on to him. Thanks for your recommendation, and enjoy your new awning!
– Yorkshire Caravans & Motorhomes
Applied for a job with this company
Applied for a job with this company, was asked if I was available for an interview. Which I was. They consequently asked if working every other weekend would be an issue. I am Christian so it would mean I wouldnt attend church 1 week out of 2 which is not a problem. Then heard nothing back. I feel as though after mentioning my faith that the opportunity has been taken away and I feel discriminated against.
19 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Ryan,
Thank you for your feedback.
We're sorry to hear that you have been left feeling this way. We would like to assure you that your faith played no part whatsoever in the recruitment process or the decision regarding your application.
Our records show that we made four attempts to contact you.
During this time, we continued with the recruitment process and the position was offered to another candidate whose experience and suitability more closely matched the requirements of the role. Communication was then sent to all unsuccessful applicants to confirm that they would not be progressing further.
We wish you all the best in your future job search.
- Yorkshire Caravans & Motorhomes
We went in today to look for a new…
We went in today to look for a new awning, we spoke to Dave who explained absolutely everything we needed to know about awnings. We have now ordered the awning we wanted, thanks Dave for helping us out.
21 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Mr Ackroyd,
Thanks for your lovely review! We're really pleased Dave was able to help you choose the right awning and explain everything clearly. We'll make sure your kind words are passed on to him. We hope you enjoy your new awning!
– Yorkshire Caravans & Motorhomes
Been to see Dave in the Awning section
Been to see Dave in the Awning section
He Really looked after us today sharpened his pencil and did me a great deal happy all round 👍👍👍
20 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Craig & Sarah,
Thanks for the great review! We're glad Dave was able to look after you and help you get a great deal. We'll make sure he sees your kind comments. Enjoy your new awning!
– Yorkshire Caravans & Motorhomes
Johnny was lovely we didn’t realise at…
Johnny was lovely we didn’t realise at first he was a sales person he was very helpful and not a bit pushy very knowledgeable and we explained what we needed and picked some vans out and let us look ourselves nothing was too much trouble he was very friendly and polite
7 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Gary,
Thank you for your lovely review! We're pleased to hear Johnny made you feel comfortable and gave you the time and space to find the right caravan without any pressure. We'll make sure your kind words are passed on to him. Thanks again for your support!
– Yorkshire Caravans & Motorhomes
Faulty battery was check and replaced…
Faulty battery was check and replaced under warranty. Amanda was very helpful and knowledgeable it was a pleasure dealing with her. Thank you.
17 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Andrew,
Thanks you for the great review! We're really glad Amanda was able to help and made everything nice and straightforward. We'll make sure your kind words are passed on to her. Thanks again!
- Yorkshire Caravans & Motorhomes
I’ve had my caravan for 3 years now had…
I’ve had my caravan for 3 years now had a few problems but all been fixed to a good standard thanks to Emma
17 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Gordon,
Thank you for your review. We're pleased to hear any issues you've experienced have been resolved to a good standard. We'll make sure your kind words are passed on to Emma. Thanks for your continued support over the last three years.
– Yorkshire Caravans & Motorhomes
I have used this caravan place for…parts and accessories
I have used this caravan place for purchase of quite a few items, the team Stu"have gone above and beyond to assist every way possible, replies are around the clock, & service is prompt, will definitely use at every opportunity, its been a real pleasure, and i can't thank them enough,
17 april 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Nick,
Thanks so much for the kind words. It’s great to hear the team have been able to help whenever you’ve needed us. We really appreciate your continued support and look forward to helping you again in the future
- Yorkshire Caravans & Motorhomes
Andrew & Jane’s search
Liam has looked after us throughout our process of looking for a suitable motor home / camper van. He had so much patients with us, as we kept changing our minds. Thank you so much Liam we truly appreciate all your help and friendliness.
16 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Jane,
Thank you for the lovely review. We'll make sure Liam sees your comments – he'll really appreciate them. We're glad he was able to help you find the right motorhome. Enjoy your new adventures!
– Yorkshire Caravans & Motorhomes
Thank you to the after sales team
Thank you to the after sales team and Kirsty in particular who quickly got a grip of some outstanding issues with our recently purchased used Caravan. Her empathic motivation to work with us to was exemplary. It has been a pleasure to work closely with her and sincerely thank her for her support in resolving our outstanding issues. 10/10!
16 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Andy,
Thank you for your review, Andy. We're really pleased to hear Kirsty was able to help get your outstanding issues resolved and that you felt supported throughout the process. We'll make sure your kind words are passed on to her and the aftersales team. Thanks again for taking the time to share your feedback.
– Yorkshire Caravans & Motorhomes
From initial look round we were made to…
From initial look round we were made to feel welcome, no pressure just friendly help and advice fron Dave C in the awning department. After a good look round we decided to purchase a new awning for our MH. Dave even loads it interesting car. Great experience. Thanks again Dave.
14 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Alan,
Thank you for the review. We're glad Dave was able to help you find the right awning and make the process easy from start to finish - He'll really appreciate your comments. Enjoy your new awning!
– Yorkshire Caravans & Motorhomes
Jonny at Doncaster was very nice and…
Jonny at Doncaster was very nice and helpful, we felt no pressure at all to buy a caravan, he showed us around, told us what would benefit us and our family, would recommend to others, after going to other showrooms and they have been very rude to us before
14 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Natalie,
Thank you for your lovely review! We're so pleased to hear Jonny made you feel welcome and helped you find the right caravan for your family without any pressure. We'll be sure to pass on your kind words to him. Thank you for your recommendation, it really means a lot to us.
– Yorkshire Caravans & Motorhomes
I cannot thank Emma Maud enough
I cannot thank Emma Maud enough, this person has gone above and beyond after hitting a blocker from provider. Emma continued to communicate with me keeping me updated throughout the issue, and finally with great news resolving the problem
Thank you Emma
15 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Thank you for your lovely review! We're really pleased Emma was able to help get everything resolved for you and keep you updated along the way. We appreciate you taking the time to share your experience.
– Yorkshire Caravans & Motorhomes
Very helpful salesman
Very helpful salesman, Grant Lees. Just did not find the right motorhome with you, no issues at all with the care and attention received. Found the right motorhome elsewhere but would not hesitate to recommend Yorkshire Caravans to anyone.
5 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi John,
Thank you for your kind review! While we're sorry we didn't have the right motorhome for you this time, it's great to hear Grant looked after you and that you were happy with the care and attention you received. We really appreciate your recommendation and wish you many happy adventures in your new motorhome.
– Yorkshire Caravans & Motorhomes
Would have given zero stars if…
Would have given zero stars if possible,DO NOT BE FOOLED BY THE 5 STAR REVIEWS,purchased a 2015 lunar lexon,paid just under 10 thousand pounds,was assured it had a full pre deliver inspection and a 4 hour safety check for "piece of mind" ,absolute rubbish only had it 1 week and it leaked from 3 different places,the structural support in the roof had rotted and was collapsing,was told after we paid for that their sold as seen range was classed as "do-er uppers" (their actual words for 10 thousand pouns worth of caravan that wasnt safe to be in that my son slept in with a rotten roof and it is now back up for sale on their site,AVOID AT ALL COSTS!!
13 april 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Adam,
We're sorry to read your review and to hear that you were disappointed with your purchase.
Having reviewed the information currently available to us, we can confirm that the caravan was purchased from our "Too Good To Trade" range, which consists of older vehicles sold as seen and priced accordingly. These vehicles are identified as such prior to purchase.
We can also confirm that, following the concerns you raised, the caravan was returned to us and a full refund was provided.
We will be will be reviewing the case internally with the relevant departments to establish the full circumstances surrounding the sale and subsequent return of the vehicle.
We are sorry that this purchase did not work out for you and appreciate you taking the time to share your feedback.
- Yorkshire Caravans & Motorhomes
We spoke to Dave in the awning section…
We spoke to Dave in the awning section of the shop. He was very knowledgeable. Answered all our questions and helped us pick a solution catered to us! Thankyou so much for your help!!
13 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Elizabeth,
Thank you for your great review! We're so pleased Dave was able to help you find the right solution and answer all your questions. We'll make sure he sees your kind comments. Thanks again for choosing us, and enjoy your new awning!
– Yorkshire Caravans & Motorhomes
helpful and knowledgeable staff when…
helpful and knowledgeable staff when questioned about a specific T.V . When not in stock they got it to us in 3 days as promised then rang to ask if we had received it,
We then went to ask for info about awnings and Dave Chambers was extremely help full and advised us on what would make the awning better for us and made the whole experience very easy.
6 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi Andy,
Thank you for your great review! We're pleased to hear our team were able to help with your TV purchase and keep you updated throughout. It's also great to know Dave was able to provide helpful advice and make choosing the right awning easy. Thank you for your support!
– Yorkshire Caravans & Motorhomes
Excellent service from sales to…
Excellent service from sales to handover.
No problems and very pleasant to deal with.
Thank you. John and Jo
11 juni 2026
Review zonder uitnodiging
Antwoord van Yorkshire Caravans & Motorhomes
Hi John,
Thank you John and Jo for your lovely review! We're pleased to hear everything went smoothly from sales through to handover and that you found the team pleasant to deal with. We appreciate your support and wish you many happy adventures ahead!
– Yorkshire Caravans & Motorhomes
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.