Robbed all of our micro generated credits twice! Last robbery- Bill from august-September was €130! Got paid out our credits of nearly €300 for summer micro generation at the end of September then sud... Toon meer
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Lees wat reviewers zeggen
I am a recent customer to Yuno. The advance payment system (based on estimated forward usage) can be a bit frightening but they explained that it will all come right in the end .. so if they over-est... Toon meer
Bedrijf heeft geantwoord
I spoke to Patricia with a query today which she sorted out immediately. I found Patricia friendly knowledgeable and a pleasure yo deal with. Patricia is a great asset to your company. John
I was charged an early cancellation fee in error and Gwyneth took my call, my details and had the issue sorted without any fuss or issue. I will definitely be checking their rates when I am due for re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Yuno Energy is Ireland’s new home energy provider. Fed up with shocking electricity bills? Then Yuno Energy is the home energy provider you've been waiting for. You always know what to pay each month in advance and avoid expensive surprises. Plus, the Yuno Energy app makes it easy to see your usage and costs – helping you to cut back and save. We even give you a way to reduce your next payment: Beat your Prediction.
Contactgegevens
Paramount Court, Corrig Road, Sandyford Business Park, Sandyford., D18R9C7, Sandyford, Ierland
- 1800 554 400
- customercare@yunoenergy.ie
- www.yunoenergy.ie
4,4
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Rebecca showed great customer service
Spoke with Rebecca today who was efficient and resolved my issue. Rebecca was polite and understanding and showed patience staying on the call until the issue was resolved.
9 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Jennifer,
We're so pleased to hear that our team member provided such efficient, polite, and understanding service, ensuring your issue was fully resolved. Thank you for sharing your positive experience!
Kind regards,
Sasha,
Yuno Energy Team
The best energy company in Ireland by…
The best energy company in Ireland by far fully transparent, excellent customer service would definitely recommend to all of Ireland 🇮🇪
9 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Fahim,
We are incredibly grateful for your wonderful feedback! It truly makes us happy to know that our transparency and excellent customer service are appreciated. We are committed to maintaining these high standards for all of Ireland.
Kind regards,
Sasha,
Yuno Energy Team
Rohan was really helpful and took his…
Rohan was really helpful and took his time to answer my queries in detail.
9 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Ekomobong,
We're so pleased to hear that our team member was really helpful and took the time to answer your questions in detail. Thank you for sharing your positive experience!
Kind regards,
Sasha,
Yuno Energy Team
Great customer support
Spoke with Jessel who was really helpful on the phone today and everything I needed help with was done quickly.
9 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Artur,
We're so pleased to hear that our team member was really helpful and resolved everything quickly for you on the phone. We appreciate your feedback.
Kind regards,
Sasha,
Yuno Energy Team
I spoke with geyneth today,she was so…
I spoke with geyneth today,she was so helpful and professional.
8 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi,
We're so pleased to hear that our team member was helpful and professional. Thank you for sharing your positive experience with us!
Kind regards,
Sasha,
Yuno Energy Team
the customer service was really good…
the customer service was really good all the time they make me happy with their service I loved it
8 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Ifrah,
We're so pleased to hear that our customer service consistently made you happy. We're delighted that you loved the service you received!
Kind regards,
Sasha,
Yuno Energy Team
Anuj was super helpful on the call
Anuj was super helpful on the call. Wad very quick and efficient
8 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi,
We're delighted to hear that our team member was so helpful, quick, and efficient during your call. Thank you for sharing your positive experience with us.
Kind regards,
Sasha,
Yuno Energy Team
Meter reading
Just wanted to give a meter reading. Spoke with Gwyneth who was very helpful and professional.
8 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Gemma,
We're happy to hear that our team provided you with helpful and professional service. Thank you for sharing your positive experience with us.
Kind regards,
Sasha,
Yuno Energy Team
Antwoord van Yuno Energy
Hi Gerard,
We're so glad to hear that you found our team to be both efficient and friendly. Your positive feedback means a lot to us!
Kind regards,
Sasha,
Yuno Energy Team
Seai was very helpful and informative…
Seai was very helpful and informative on the phone. She answered all my queries clearly.
8 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Orla,
We're delighted to hear that our team member was very helpful and informative on the phone. We're pleased they were able to answer all your questions clearly.
Kind regards,
Sasha,
Yuno Energy Team
Frank was very helpful and courteous
Frank was very helpful and courteous. He explained the options clearly and helped me to make a very educated decision
7 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Padraig,
We're so glad to hear our team provided clear explanations, helping you make an informed decision. We appreciate your positive feedback!
Kind regards,
Sasha,
Yuno Energy Team
Customer service
Spoke to a lovely member of the Yuno team Sai,
She answered my queries and explained everything clearly. Lovely to deal with
7 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Sharon,
We are so glad to hear that our team member was able to provide you with such clear and helpful assistance. We appreciate you sharing your positive experience with us!
Kind regards,
Sasha,
Yuno Energy Team
So far so good
My call was answered quickly, Very helpful & accommodating I didn’t feel rushed, great customer service. Pleasant team member to speak to, i think the persons name was Sharmaine. I’m a new customer & very impressed so far
7 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Jennifer,
We are so pleased to hear about your positive experience as a new customer! It's wonderful to know that our team member was helpful and accommodating, and that you felt un-rushed.
Kind regards,
Sasha,
Yuno Energy Team
My query was answered quickly and…
My query was answered quickly and efficiently by a friendly member of customer service.
7 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Helena,
We're glad we could assist you promptly and effectively. We appreciate your kind words about our customer service team.
Kind regards,
Sasha,
Yuno Energy Team
Miles at Yuno was very helpful
Miles at Yuno was very helpful. We got sorted in no time at all. Many thanks and a full star rating well deserved.
7 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Colette,
We are so pleased to hear that our team was very helpful and that everything was sorted out quickly for you. Thank you for your wonderful feedback!
Kind regards,
Sasha,
Yuno Energy Team
I was guided through the process of…
I was guided through the process of changing my debit card details by an extremely pleasant and professional lady called Gwyneth. The patience she showed me helped to make the experience a pleasure rather than a chore. Very best Regards to Gwyneth.
7 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Paul,
We are so pleased to hear about your very positive experience. It's fantastic to know that our team member was extremely pleasant and professional, making the process a pleasure. We truly appreciate your kind words.
Kind regards,
Sasha,
Yuno Energy Team
I had a great experience with online…
I had a great experience with online support agent Gwyneth while on call. She addressed all my issues in a very short period of time and ensured everything was resolved smoothly. Her professionalism and efficiency is greatly appreciated.
7 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Muzamal,
We are so pleased to hear about your positive experience with our online support. It's wonderful to know that our team member addressed your issues efficiently and professionally, ensuring a smooth resolution.
Kind regards,
Sasha,
Yuno Energy Team
I was confused about my bill
I was confused about my bill. Gweneth was so helpfull and explained everything to me and had a lovely manner. Thank You Gweneth.
7 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Betty,
We are so pleased to hear that our team was able to clarify your bill and provide such helpful and polite assistance. Thank you for your positive feedback!
Kind regards,
Sasha,
Yuno Energy Team
Gwenyth was very helpful and kind on…
Gwenyth was very helpful and kind on the phone.
7 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Karen,
We're delighted to hear that our team member was so helpful and kind during your phone call. Thank you for sharing your positive feedback with us!
Kind regards,
Sasha,
Yuno Energy Team
Quick answer
Quick answer, spoke with Rohan who was a great help!
7 september 2026
Review zonder uitnodiging
Antwoord van Yuno Energy
Hi Ben,
We're so pleased to hear you received such a quick answer and found our team member to be a great help. Thank you for sharing your positive experience!
Kind regards,
Sasha,
Yuno Energy Team
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