XBrain Reviews 

My order never came and the support team never replies to my query about the order. I essentially paid for nothing

TERRIBLE

This arrogant and high-handed company never bothers to respond to emails and there is no other way of getting in touch with them.

I ordered 2 times from from this website, and both times my items come expired. They don't have a phone number, and the emails they don't answered.....I won't ordered again and I advise you to stay away from this website.

Attenzione prendono i soldi e non spediscono niente, non rispondono ai messaggi, soldi buttati al vento.

Good products and quick shipping

Never received my order. No response to Emails.

Very expensive for what you receive. Not worth it.

My parcel was delivered to the wrong address which wasn't the fault of xbrain, Royal Mail made the mistake. The issue came when trying to rectify the problem. I did not receive any reply to my emails despite trying all the addresses listed on the site. The site supplies daily supplements and should understand the impact when supplies are not received. I have had a positive experience overall however the lack of response and financial loss makes me wonder if the company maybe in trouble.

This is my opinion is the best Creatine +++ that one can get in the UK. I am very impressed and use it daily in my routine.

I had put the order on hold and changed my address but nothing was updated

Always reliable and great!

Quick expedition and delivery

Only issue with xbrain, a lot of product are out of stocks without
Whereas they have brilliant stuffs to propose

My Order did not arrive. Worst Customer Support ever. CEO Rogar Akselsen answered only once and refered to royalmail which does not offer a personal Customer Support either. No refund, no replacement. 116£ gone.

Excellent product and service - thank you

Fast and efficient. Great selection of products.

Xbrain charged me for an item twice. I contacted them immediately without reply. The CEO eventually contacted me to say they would look into it and issue a refund. Several more email sent without a response. It’s now over 2 weeks without a resolution. This is usually a good company. The customer service here has really let them down and I won’t use them again.

Ordering was easy from their online store. They shipped the product immediately and the international shipment to the US went faster than promised. The product taste is comparable to other fruit flavored supplements. It almost completely dissolves, with only a tiny bit of undissolved crystals in a 21 oz. water bottle. Reordering today!

This is Nazmi from order 1859615, I ordered my product in July and did not receive anything, I emailed asking for support and was ghosted, in the same email from which I had received a response prior to this, so it was ignored.
I'll have to go through with a dispute through my credit card, it's been two weeks and two emails without any response, and no product received.

I like the troscriptions brand but I’m not keen on their U.K. distributor: xbrain

Xbrain charge an eye watering £9 for p&p !

From now on, I’ll plan ahead and buy directly from Troscriptions in the US

Nobody likes being ripped off !

None existent customer service.
I’ve made and order on their website paid nearly 100£ and haven’t received any order confirmation. And then days go by and the “director” emails me and out of sheer panic tells me your item is due to arrive today and gives me someone else’s tracking number and as i email them explaining this I DO NOT receive any email back and have to wait days to get their reply whenever they feel like they’re responsible..

I will NEVER buy anything from them anymore.. every time it’s a whole ordeal..