2nd time received a call claiming from BGC Philippines. The same lady sounded accusative not being business liked raising that I was not done yet in regards the credibility and reviews of XTRADE. I di... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Mr Dhanush my manager for assistance for trade has duplicate payments of initial investment which is not returned since 03/7/2026. To facilitate direct UPI linkage on Xtrade . Mr Dhanush... Toon meer
Bedrijf heeft geantwoord
Xtrade offered me $1000 payoff. I did not accept it Xtrade. I am a real account. Ask Michael Harris +44 7520 604993. He is your staff. Check the account for.my email. Speak to your complian... Toon meer
Bedrijf heeft geantwoord
I opened an account with them beggining of 2026, traded for a bit and then withdrew my funds. Overall the support received was good and i did not have any issues when opening or closing my account
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
XTrade is a global online trading platform with over 10 years of experience, providing access to more than 700 financial instruments across forex, stocks, indices, commodities, ETFs, bonds, and cryptocurrencies. XTrade operates as a multi-regulated broker, adhering to regulatory requirements across the jurisdictions in which it provides services. The company delivers a secure and reliable trading environment through advanced technology, transparent trading conditions, and intuitive web and mobile platforms designed to support traders worldwide. XTrade offers 24/5 customer support in multiple languages, helping clients receive assistance quickly and efficiently across regions. Clients can trade on the go using the XTrade mobile app, or access their accounts seamlessly via Mac or Windows devices, ensuring flexibility and continuous market access.
Contactgegevens
Nafpliou 15 Palema Business Center, 3025, Limassol, Cyprus
- +44 203 8074001
- support@xtrade.com
- xtrade.com
2,0
Slecht
367 reviews
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Xtrade is a fraud
Xtrade is a fraud , I am very disappointed right now, no help by xtrade team , xtrade team manager Mr Kishore denial was talk to me in very very bad languages , and do pressurize me for depositing more and more money , I want widthrowel my money but no anyone call receive by xtrade team , Mr. vinay whose are my trade manager , after trade losses not contacting me or no reply of my calls /msgs . If xtrade is a transparent brocker co.then resolve my issue's
30 maart 2026
Review zonder uitnodiging
Antwoord van XTrade
Your concerns are being reviewed by our team.
We’ll continue assisting you directly via support@xtrade.com to ensure this is handled
appropriately.
— XTrade Customer Support
Antwoord van XTrade
Hi there! Thanks for reaching out.
For accurate and personalised assistance, please contact support@xtrade.com and our team will be happy to help.
— XTrade Customer Support
Antwoord van XTrade
Hi there! Thanks for reaching out.
For accurate and personalised assistance, please contact support@xtrade.com and our team
will be happy to help.
— XTrade Customer Support
Changing mentors everytime,reduces…
Changing mentors everytime,reduces trustang trying so hard to convince e to add on my investment ,while stating the main reason of not having more money
28 maart 2026
Antwoord van XTrade
We take concerns like this seriously.
To review how this applies to your account, please contact support@xtrade.com.
— XTrade Customer Support
I HA BEEN CHEATED
I HA BEEN CHEATED. TWOPEOPLE PF YOURS ONE DHANUH AND COMINIC BOTH HACKED MY BANK APP AND GT THE OTP AND TRANSFERRED 3,35 LAC INDIAN RUPEES T YOUR ACCOUNT. T JUSTFY IT THEY HAVE BOUGHT SILVER(WHIH I DID NOT AUTHRS) AN SOLD ND HOWED A LOSS OFD 3,150 USD MORE OR LES EQUIVLNT TO THE MONEY STOLEN FROM MY BANK, WHY LL THI, HOW CN POPLE TRUST UR COMPANY
26 maart 2026
Antwoord van XTrade
This is a serious allegation, and we take it seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict regulatory and
compliance frameworks, with transparent systems governing all client activity.
To review this properly, we need to verify whether this relates to an actual XTrade account.
Please contact support@xtrade.com.
— XTrade Customer Support
Los expertos en Traders y de…
Los expertos en Traders y de operaciones en bolsa de X TRADER tuvieron una pésima guía para una persona que tenía poca experiencia en el tema.!!!
Ellos siempre me recomendaron en que invertir y cuánto invertir y al final solamente pérdidas cosechamos.!!!
Sin duda una pésima experiencia y con muy malos asesores.!!
28 maart 2026
Antwoord van XTrade
This is a serious allegation, and we take it seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict regulatory and
compliance frameworks, with transparent systems governing all client activity.
To review this properly, we need to verify whether this relates to an actual XTrade account.
Please contact support@xtrade.com.
— XTrade Customer Support
Joaquin, coach que me asignaron me contactó…
El coach que me asignaron me contactó una sóla vez y como yo no quise aumentar mi depósito no me llamó más. Perdí USD 200
27 maart 2026
Antwoord van XTrade
This is a serious allegation, and we take it seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict regulatory and
compliance frameworks, with transparent systems governing all client activity.
To review this properly, we kindly ask you to contact support@xtrade.com.
Once we can confirm your account, our team will be happy to provide assistance.
— XTrade Customer Support
Paid 24000 rs and nothing more
Paid 24000 rs and nothing more . Tried to contact but in vain. Loss of money tension and wasted time . How long are you going to fool people like this?
28 maart 2026
Antwoord van XTrade
This is a serious allegation, and we take it seriously.
XTrade operates under strict regulatory standards, and every trade and transaction is fully
transparent and verifiable. Once we can confirm your account, our team will be happy to provide a
detailed explanation and assistance.
To review this properly, we need to verify whether this relates to an actual XTrade account.
Please contact support@xtrade.com.
— XTrade Customer Support
Limited help
Limited help , made me loss all my money. Your a beginner and you need that extra help , it wasn't there.
28 maart 2026
Antwoord van XTrade
Thanks for reaching out!
To verify what you are claiming, we first need to confirm whether you are actually an XTrade client. At this time, we do not have sufficient information to identify your case.
In order to assist you, please contact support@xtrade.com with any verifiable details so we can review the matter properly.
— XTrade Customer Support
Ran into serious problems dealing with…
Ran into serious problems dealing with this company, largely because of poor customer service. Thankfully, GlobalAidRecovery’s experts were there to help with my stuck withdrawals.
12 februari 2026
Review zonder uitnodiging
Antwoord van XTrade
At this time, we are unable to verify that you are an XTrade client, as no account details have been
provided.
We would also like to clarify that XTrade has no association with any third-party “fund recovery”
services. Companies or individuals claiming they can recover lost trading funds in exchange for a
fee are commonly associated with secondary fraud schemes, and we strongly caution users
against engaging with them.
XTrade is a regulated broker and does not operate as described in your comment. If you believe
you had an account with us, please contact support@xtrade.com with verifiable account details
so we can investigate this matter properly.
— XTrade Customer Support
Your advertise promoting $200 can be…
Your advertise promoting $200 can be use for trade with AI.. I'm a personally experienced that when it comes to money matter, many is really lier..
Your personnel is really greatful during on going prossess of deposit of some amount.. And after it's nothing will call us back to introduce difference system of manual trending not an AI, every one going to joint to your platform from my colegue and friends I will block all of them..
23 maart 2026
Antwoord van XTrade
We take concerns like this seriously.
XTrade operates under strict regulatory requirements, and all promotions are governed by
transparent terms and conditions once accepted.
To review how this applies to your account, please contact support@xtrade.com.
— XTrade Customer Support
Montecarlo
Your employee, Mr MONTECARLO is misrepresenting your Company XTRADE.
He told me, before I invested my ₱12,200 I will receive a Bonus of ₱12,000 but did NOT happened.
And one thing more, MONTECARLO told me that I will recieve a Profit of ₱3,000 per day that did Not HAPPENED.
I Requested a Refund last March 13, 2026 of my ₱12,200 that I Invested money, but until Now it is already March 24, 2026 it is NOT yet Refunded.
I recommend that Mr MONTECARLO be removed from your Company so that he will Not further destroy the Refutation of your Company.
23 maart 2026
Antwoord van XTrade
We take concerns like this seriously.
XTrade operates under strict regulatory requirements, and all promotions are governed by
transparent terms and conditions once accepted.
To review how this applies to your account, please contact support@xtrade.com.
— XTrade Customer Support
too many trouble to withdraw my money
23 maart 2026
Antwoord van XTrade
We take withdrawal-related concerns very seriously.
XTrade is a highly regulated, multi-licensed broker, and withdrawals are processed in line with
strict regulatory, compliance, and verification requirements designed to protect clients.
Please contact support@xtrade.com with your registered account details so we can verify your
account and look into your case promptly.
— XTrade Customer Support
Scammers and extorted our life savings…
Scammers and extorted our life savings in Singapore . We had a so called expert trader called Mae who played with our money and made us lose significant sum despite repeatedly saying we only wanted to do small trades . She disappeared every time there was volatility , racking up huge losses and she did nothing to manage the loss.. AVOID AVOID AVOID . This company should be banned .lare addition - we engaged with this company from 2023 to early 2025 and still have money stuck there which we can’t remove . Instead we are contacted to continue to trade!!! Abhorrent
5 december 2025
Review zonder uitnodiging
Antwoord van XTrade
This is a very serious allegation, and we treat it with full seriousness.
To verify what you are claiming, we first need to confirm whether you are actually an XTrade client.
At this time, we do not have sufficient information to identify your case.
If you believe you had an account with us, please contact support@xtrade.com with any verifiable
details so we can review the matter properly.
— XTrade Customer Support
They should b honest in withdrawals and…
They should b honest in withdrawals and stop fradulent extrusion of money from customer account
19 maart 2026
Antwoord van XTrade
This is a serious allegation, and we take such claims seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. Withdrawal requests are processed in accordance with transparent procedures, and we do not extract funds from client accounts without authorization.
We cannot review account-specific matters publicly. If this relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can verify and investigate the matter.
— XTrade Customer Support
良い点は入金完了時点ですぐ取り引きが出来た事
良い点は入金完了時点ですぐ取り引きが出来た事。
言語が英語が多かったのでなかなか
理解できない事があった事。
返金手続きの複雑さでした。
予め ふぉ-むを作って有れば記入するだけなのですむ-ずに出来たと思います。
19 maart 2026
Antwoord van XTrade
We take withdrawal-related concerns very seriously.
XTrade is a highly regulated, multi-licensed broker, and withdrawals are processed in line with
strict regulatory, compliance, and verification requirements designed to protect clients.
Please contact support@xtrade.com with your registered account details so we can verify your
account and look into your case promptly.
— XTrade Customer Support
You can hire honest people who will…
You can hire honest people who will teach the people who don't have knowledge about trading
20 maart 2026
Antwoord van XTrade
This is a serious allegation, and we take it seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict regulatory and
compliance frameworks, with transparent systems governing all client activity.
To review this properly, we need to verify whether this relates to an actual XTrade account.
Please contact support@xtrade.com.
— XTrade Customer Support
Pinaasa nyo kami sa wala.
Pinaasa nyo kami sa wala.. Nagtiwala kaming mag asawa sa inyo.. Kaso sakit ng ulo lang ang inabot namin..
10 maart 2026
Antwoord van XTrade
Ikinalulungkot naming marinig na nagkaroon kayo ng hindi magandang karanasan.
Mangyaring makipag-ugnayan sa aming support team sa support@xtrade.com at ibahagi ang karagdagang detalye upang maimbestigahan namin ito at matulungan kayo nang maayos.
— XTrade Customer Support
I believe for any new investor ,they must be briefed about the AI platform.
Being the first time in this Quantum AI platform with your account manager, there had been occasional frictions on certain issues I felt uncomfortable indeed despite his professional approach. When I noticed NPL n equity moving downtrend. I was panic of margin call, About 10.25pm almost all instruments were running in red where I decided to exit from the trade. There was no stop loss to control on price decelation. The next morning Nick called to inform me that it was paper loss and sustainable. I believe it was a lesson learnt regarding AI platform that failed to stop losses against the market momentums.
17 maart 2026
Antwoord van XTrade
We take concerns like this seriously.
XTrade operates under strict regulatory requirements, and all promotions are governed by
transparent terms and conditions once accepted.
To review how this applies to your account, please contact support@xtrade.com.
— XTrade Customer Support
Profit withdrawal
17 maart 2026
Antwoord van XTrade
We’re thrilled to hear you’re enjoying your experience with XTrade.
If you ever have ideas or feedback on how we can make XTrade even better, we’d love to hear
from you. Our team is available at support@xtrade.com.
— XTrade Customer Support
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