2nd time received a call claiming from BGC Philippines. The same lady sounded accusative not being business liked raising that I was not done yet in regards the credibility and reviews of XTRADE. I di... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Mr Dhanush my manager for assistance for trade has duplicate payments of initial investment which is not returned since 03/7/2026. To facilitate direct UPI linkage on Xtrade . Mr Dhanush... Toon meer
Bedrijf heeft geantwoord
Xtrade offered me $1000 payoff. I did not accept it Xtrade. I am a real account. Ask Michael Harris +44 7520 604993. He is your staff. Check the account for.my email. Speak to your complian... Toon meer
Bedrijf heeft geantwoord
I opened an account with them beggining of 2026, traded for a bit and then withdrew my funds. Overall the support received was good and i did not have any issues when opening or closing my account
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
XTrade is a global online trading platform with over 10 years of experience, providing access to more than 700 financial instruments across forex, stocks, indices, commodities, ETFs, bonds, and cryptocurrencies. XTrade operates as a multi-regulated broker, adhering to regulatory requirements across the jurisdictions in which it provides services. The company delivers a secure and reliable trading environment through advanced technology, transparent trading conditions, and intuitive web and mobile platforms designed to support traders worldwide. XTrade offers 24/5 customer support in multiple languages, helping clients receive assistance quickly and efficiently across regions. Clients can trade on the go using the XTrade mobile app, or access their accounts seamlessly via Mac or Windows devices, ensuring flexibility and continuous market access.
Contactgegevens
Nafpliou 15 Palema Business Center, 3025, Limassol, Cyprus
- +44 203 8074001
- support@xtrade.com
- xtrade.com
2,0
Slecht
367 reviews
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Xtrade is one of the most frustrating…
Xtrade is one of the most frustrating and concerning platforms I’ve ever dealt with.
What they present as “available funds” is misleading, often tied to unclear bonus conditions and restrictions that are not properly explained upfront. Everything seems fine until you try to withdraw your money.
When I decided to leave the platform, I ended up losing everything. That alone says a lot about how this system is designed.
The worst part is the customer service. Instead of helping, they call repeatedly and can become aggressive and disrespectful when questioned. That behavior is a huge red flag.
No legitimate financial company should operate like this.
If you value your money and peace of mind, stay away from Xtrade and choose a broker that actually respects its users.
19 december 2025
Antwoord van XTrade
We’re sorry to hear about your experience.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. All account conditions, including bonuses and their impact on withdrawable balances, are clearly outlined in our terms and made available prior to acceptance.
We do not tolerate inappropriate or aggressive behavior, and we take concerns about client communication seriously.
As we cannot review account-specific matters in a public forum, we encourage you to contact support@xtrade.com with your registered email address so our team can verify your case and provide a full review of the situation.
— XTrade Customer Support
your consultant's altitude was…
your consultant's altitude was terrible:
not helpful at all
did not listen to customer
arrogant
shouting to customer
26 februari 2026
Antwoord van XTrade
We’re sorry to hear about your experience.
XTrade expects all communication with clients to be professional and respectful at all times. We do not tolerate inappropriate conduct, and we take feedback regarding client interactions seriously.
As we cannot review specific cases publicly, please contact support@xtrade.com with your registered email address so we can verify the details and investigate this matter appropriately.
— XTrade Customer Support
3月9號才提款us240元^帳户還有19美元°至今還無到帳*很痛心懐疑金融平台是“？？？？”
3月9號才提款us240元^帳户還有19美元！
頁面顯示-（提款成功）
已過了ー星期##“出金太久了吧”！
ー點動靜都沒有---“到帳户”###
難到$$$憑空消失了°
請儘快-出金*##
難道是_-？？？？
9 maart 2026
Antwoord van XTrade
我們了解您對提款進度的關切，並對此情況表示關注。
XTrade 是一家高度監管並持有多項牌照的經紀商，所有提款申請均依照相關程序與合規要求處理。實際到帳時間可能會因付款方式及相關審核流程而有所不同。
由於我們無法在公開平台上查詢具體帳戶資料，若此情況涉及您的 XTrade 帳戶，請透過 support@xtrade.com 與我們聯繫，並提供註冊時使用的電子郵件地址，以便我們的團隊核實並協助您進一步查詢。
— XTrade 客戶支援團隊
Estafa
Esta empresa me estafó, puse 200 dolares y no me los devolvió . AUN SIGO ESPERANDO QUE LO HAGA!!!
Puedo enviar todo.lo.que respalda a mi declaración incluso la denuncia policialEnvie a su soporte y no hicieron nada!!
17 februari 2026
Review zonder uitnodiging
Antwoord van XTrade
Se trata de una acusación grave y la tomamos muy en serio.
Solicitamos previamente información adicional para poder verificar si esta reseña corresponde a una cuenta real de XTrade y así investigar el caso, pero no hemos recibido respuesta.
XTrade es un bróker altamente regulado y con múltiples licencias, que opera bajo estrictos marcos regulatorios y de cumplimiento. No retenemos fondos de clientes sin motivos válidos conforme a nuestras obligaciones regulatorias.
Sin información verificada, no podemos revisar ni investigar lo ocurrido. Si esta reseña corresponde a una cuenta real de XTrade, le invitamos a contactar con support@xtrade.com indicando el correo electrónico registrado para que podamos analizar su caso.
— Equipo de Atención al Cliente de XTrade
Xtrade is design to steal your money
Stay away from this scammer company name.commision is so high in your win trade. They dnt let you withdraw full amount. Withdraw also have comission cut. This company is not a real broker it scam company design take your money. Luckily I only put little amount and i tried and tested very very bad experience
9 maart 2026
Review zonder uitnodiging
Antwoord van XTrade
This is a serious allegation, and we take such claims very seriously.
We previously requested additional details to verify whether this review relates to an actual XTrade account and to investigate the matter properly, but we have not received a response.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. Trading costs, including spreads and any applicable fees, are transparently disclosed, and withdrawal requests are processed in accordance with regulatory requirements.
Without verified account information, we are unable to review or substantiate the claims made. If this relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can investigate appropriately.
— XTrade Customer Support
I don't understand the system..no…
I don't understand the system..no matter how I study it...thanks
12 maart 2026
Antwoord van XTrade
Thank you for your feedback.
We understand that trading can be complex at first. XTrade offers a range of guides and educational materials to help users better understand how the platform works and how to trade more confidently.
You may also consider using a demo account, which allows you to practice in a risk-free environment before trading with real funds.
If you need any assistance, please feel free to contact support@xtrade.com and our team will be happy to help.
— XTrade Customer Support
don't believe fake App
Please don't believe this App, it is a cheating APP,
Iam a heart patient, these people promised to give the profit daly, but that they have taken my emergency funds for my medical.
Now they are not allowing me to withdraw the amount
Please be careful about this App
11 maart 2026
Review zonder uitnodiging
Antwoord van XTrade
This is a serious allegation, and we take such claims very seriously.
We’re sorry to hear about the situation you’ve described. XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We do not guarantee profits or promise daily returns, and withdrawal requests are processed according to transparent procedures and regulatory requirements.
The scenario described does not reflect XTrade’s operating model and may indicate a misunderstanding or interaction with an unauthorized third party.
As we cannot review account-specific matters publicly, please contact support@xtrade.com with your registered email address so our team can verify your details and investigate the matter properly.
— XTrade Customer Support
Terrified
Terrified! Premium is too high for small investors! I newly joined Xtrade on 5 March, 2026. As a trial, my principal amount was approx. USD267, with an opened position worth of about USD215. I was told the company earn transaction fees (trading spread)only, no other charges. As the trading value didn't move much, my open position was held in the following 2 business days, and I found there was of a premium of USD150 levying there! USD50/day!! Trading spread of up to 17% was already very high, I had no choice, but closed position, as a result, I lost $35 and had to pay a premium of $150. The worst was, before I resolved to close my position, I had tried to call the person who firstly contacted me as well as my assigned investment adviser, both telephone lines were not in service any more. That's really terrifying me!
10 maart 2026
Antwoord van XTrade
We’re sorry to read about your concerns.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. Trading costs may include spreads and, depending on the instrument and the duration a position remains open, overnight financing charges (also known as swaps). These conditions are transparently outlined in our trading terms and risk disclosures.
As we cannot review account-specific calculations or transactions publicly, we invite you to contact support@xtrade.com with your registered email address so our team can verify your account activity and provide a detailed explanation.
— XTrade Customer Support
Primeiro porque não é nada doque que…
Primeiro porque não é nada doque que promete na propaganda meu dinheiro está a mais de uma semana não tive nada de resultado
Agora já fiz o pidido de saque desde ontem saiu da minha conta porém não recebi nada até agora
10 maart 2026
Antwoord van XTrade
Lamentamos saber da sua preocupação.
A XTrade é um bróker altamente regulado e não garante resultados ou lucros. O desempenho das operações depende das condições do mercado e das decisões individuais de negociação.
Em relação aos levantamentos, os pedidos são processados de acordo com procedimentos e prazos operacionais que podem variar dependendo do método de pagamento e das verificações necessárias.
Como não podemos analisar detalhes de contas em um fórum público, pedimos que entre em contacto com support@xtrade.com utilizando o email registado na sua conta para que a nossa equipa possa verificar a situação e fornecer esclarecimentos.
— Equipa de Suporte XTrade
No response
11 maart 2026
Antwoord van XTrade
We’re sorry to hear about your concern.
XTrade is committed to providing timely support to all clients. As we cannot review account-specific matters in a public forum, please contact support@xtrade.com with your registered email address so our team can verify your details and assist you.
— XTrade Customer Support
chareter
chareter
took my money and no response
very worst
company staff not talk with indian phone number
they talk only on whatsaap Number - +44 7418 359145,
name is Santosh Ashok
he alaso make me whataap call many times andhave also email convdrsations ,
he promised me to is you invest Rs 24000/- you will get bonus also, and If I (santosh) will see that you are at loss we will not invest any where,
He took the mony via UPI number,
which upi number and names of the accound holder goes to change after a instant,
he promised I(santosh) will give you daily approx Rs. 5000 profit, If get loss, investment will be not done, I (santosh)has a big team for the opeartion, So,money will not be forfeited,
one day after giving payment
he called me and take adhar and address proof,
all online registration done
next day he called me and told to login me in system, he was on video call and and did buy sell
after that approx aall money was lost in buy sell game of share, after that no repsonse for approx 15 days, then he call me to have Rs, 50000/- thousand to invest again, as I am not a job person, I 1st manged money very hardly rs 24000 to give him, I was unable to pay him Rs 1,
after that No repsonse so full money is forfeited
so , please NO one invest money to this company
if there have any respnsible person of company and want to get recovered money , I will give the other details , I will be very gratefull to him
10 maart 2026
Antwoord van XTrade
This is a serious allegation, and we take such claims seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We do not withhold client funds without valid regulatory or operational reasons.
Without verified account details, we are unable to review the situation described. If this review relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can investigate and assist you.
— XTrade Customer Support
Çarpıcı analizler ve gündemdeki finans…
Çarpıcı analizler ve gündemdeki finans analizlerini çok doğru yaparak bilgi akışını paylaşıyorlar.İşlemler çok kolay ve anlık yapılabiliniyor. Sistemin çalışma şeklinden memnunum....
10 maart 2026
Antwoord van XTrade
Geri bildiriminizi paylaştığınız için teşekkür ederiz.
Piyasa analizlerimizi faydalı bulduğunuzu ve platformumuzun kullanım kolaylığından memnun kaldığınızı duymak bizim için çok değerli. Amacımız, yatırımcılara piyasalar hakkında güncel bilgiler sunarken aynı zamanda hızlı ve güvenilir bir işlem deneyimi sağlamaktır.
XTrade’e duyduğunuz güven için teşekkür ederiz.
— XTrade Müşteri Destek Ekibi
I was scammed my hard earned money
I was scammed my hard earned money! Your account manager made me open trade and bith trades immediately went into negative as if she knew the trades will lose, i tried contact her to assist me but she never retained nkt even a single email, I lost all my funds.
9 maart 2026
Antwoord van XTrade
This is a serious allegation, and we take such claims very seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We do not guarantee trading outcomes or provide investment advice, and trading results depend on market conditions and individual trading decisions.
We cannot review account-specific trading activity or communications in a public forum. If this review relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can verify the details and investigate the matter appropriately.
— XTrade Customer Support
Antwoord van XTrade
這是一項嚴重的指控，我們對此非常重視。
XTrade 是一家高度監管並持有多項牌照的經紀商，所有提款請求均依照嚴格的監管及合規程序處理。我們不會無故扣留客戶資金。
由於我們無法在公開平台上查閱或討論具體帳戶資料，如此評論若涉及真實的 XTrade 帳戶，請透過 support@xtrade.com 與我們聯繫，並提供您註冊帳戶時使用的電子郵件地址，以便我們的團隊進行核實並調查相關情況。
— XTrade 客戶支援團隊
Money withdraw request raised but no…
Money withdraw request raised but no response.
In my mind fraudod this site due to 2 laks money taken from my credit card
7 maart 2026
Antwoord van XTrade
This is a serious allegation, and we take such claims very seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. Withdrawal requests are processed according to transparent procedures, and payments cannot be charged to a client’s credit card without authorization.
As we cannot review account-specific matters publicly, please contact support@xtrade.com with your registered email address and transaction details so our team can verify and investigate the situation.
— XTrade Customer Support
Antwoord van XTrade
We’re sorry to hear your concern.
As no details were provided, we’re unable to understand or review the situation. If this relates to an XTrade account, please contact support@xtrade.com with your registered email address so our team can assist you.
— XTrade Customer Support
Very good service
6 maart 2026
Antwoord van XTrade
Thank you for your feedback.
We’re pleased to hear that you’re satisfied with the service provided. Our team works continuously to deliver a reliable platform and helpful support to all our clients.
We appreciate your trust in XTrade.
— XTrade Customer Support
Je n ai pas de contact on ne me…
Je n ai pas de contact on ne me rappelle pas.
Aucune réponse a mes interrogations
5 maart 2026
Antwoord van XTrade
Nous sommes désolés de lire votre commentaire.
XTrade s’efforce de répondre aux demandes des clients dans les meilleurs délais. Comme nous ne pouvons pas vérifier les détails d’un compte sur un forum public, nous vous invitons à contacter notre équipe à support@xtrade.com avec l’adresse email enregistrée sur votre compte afin que nous puissions vérifier et vous assister.
— Équipe Support XTrade
Gowri
I am Gowri, working in Singapore, 2023 march to until 2025 feb I invested about 10750 USD did all the transactions to Xtrade platform it allows to draw about 2.5 K USD only once . From the beginning it was tough to draw any amount.After that keep lost my amount in trade, when I bring to customer service , they did nothing, All my hard work of day and night of my profit about 10 to 15 k USD all gone out, most of the time 1/2 of my day profit will vanish next day...when ask them the reason just they said , it’s due to markets volatiles and over night fee, they given lot of name called advisor, once all my top up they also disappeared, my last trade they kept one staff name called vikram singh he said he calling me from UK, when I started its from Australia when it goes to U.K. I never know I am not Informed, this man guide my last trade on 2026 march 7 th , i seen literally he manipulated my trade and make it disabled for a while of time asked me open oil to sell in swing trade at Iran war time , asked my password and asked my fund how much can draw out , once all my amount got he also disappeared but still I believe this platform was legit ,until I received mail from BLOCK CHAIN recovery team, my money was scammed by Xtrade how much was I last , date, time particular amount around (35 k sgd)name , email ID , contact number every thing, they claims that they are from UK,but I didn’t respond to them, After few days I received from another recovery platform that called Financial recovery technology UK limited, ( Josef Brietman) also mentioned that the same amount of high risk transfer happened under my name , and mentioned that X trade , Mentioned that same particular amount, contact number and email ID. but I am surprised how they know all my details , MY CONFIDENTIAL BREACH by XTRADE, ask me send all the details as a proof to get back my amount,still I didn’t respond to them, I need justice and direct deal with X Trade, kindly pay back my asset 10750 k USD+ my profits (manipulated and drained by your staff + amount for Breaching confidential) then proof that you are a legit… I haven’t make any police report yet…kindly do your justice , once I get the justification from your company. I will edit all my report…
3 maart 2026
Review zonder uitnodiging
Antwoord van XTrade
This is a serious allegation, and we take such claims very seriously.
We previously requested additional details in order to verify whether this review relates to an actual XTrade account and to investigate the matter properly. However, we have not received a response.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We do not manipulate trades or platform activity, and we categorically reject such accusations.
Without verified account details, we are unable to investigate this claim. If this relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can review the matter properly.
— XTrade Customer Support
Muy amables las personas que llaman
2 maart 2026
Antwoord van XTrade
Gracias por compartir su comentario.
Nos alegra saber que ha tenido una experiencia positiva con nuestro equipo y que el trato recibido ha sido amable y profesional. Trabajamos continuamente para ofrecer un servicio claro y atento a nuestros clientes.
Agradecemos su confianza en XTrade.
— Equipo de Atención al Cliente de XTrade
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