2nd time received a call claiming from BGC Philippines. The same lady sounded accusative not being business liked raising that I was not done yet in regards the credibility and reviews of XTRADE. I di... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Mr Dhanush my manager for assistance for trade has duplicate payments of initial investment which is not returned since 03/7/2026. To facilitate direct UPI linkage on Xtrade . Mr Dhanush... Toon meer
Bedrijf heeft geantwoord
Xtrade offered me $1000 payoff. I did not accept it Xtrade. I am a real account. Ask Michael Harris +44 7520 604993. He is your staff. Check the account for.my email. Speak to your complian... Toon meer
Bedrijf heeft geantwoord
I opened an account with them beggining of 2026, traded for a bit and then withdrew my funds. Overall the support received was good and i did not have any issues when opening or closing my account
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
XTrade is a global online trading platform with over 10 years of experience, providing access to more than 700 financial instruments across forex, stocks, indices, commodities, ETFs, bonds, and cryptocurrencies. XTrade operates as a multi-regulated broker, adhering to regulatory requirements across the jurisdictions in which it provides services. The company delivers a secure and reliable trading environment through advanced technology, transparent trading conditions, and intuitive web and mobile platforms designed to support traders worldwide. XTrade offers 24/5 customer support in multiple languages, helping clients receive assistance quickly and efficiently across regions. Clients can trade on the go using the XTrade mobile app, or access their accounts seamlessly via Mac or Windows devices, ensuring flexibility and continuous market access.
Contactgegevens
Nafpliou 15 Palema Business Center, 3025, Limassol, Cyprus
- +44 203 8074001
- support@xtrade.com
- xtrade.com
2,0
Slecht
367 reviews
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I don't know my account must keep the…
I don't know my account must keep the safety balance after bough the product
3 maart 2026
Antwoord van XTrade
Thank you for your feedback.
XTrade is a highly regulated, multi-licensed broker. When trading leveraged products, account balances may fluctuate depending on open positions, margin usage, and market movements.
There is no separate “safety balance” requirement; however, open trades may affect the available and withdrawable balance in accordance with margin requirements and trading conditions.
As we cannot review account-specific matters publicly, please contact support@xtrade.com with your registered email address so our team can verify and clarify your situation.
— XTrade Customer Support
Guy's be careful they are scammers…
Guy's be careful they are scammers don't get scammed with fancy number. When I refused to deposit the money he started abusing. ABSOLUTELY NO TO THESES SCAMMERS BASTARD YOU ARVIND
2 maart 2026
Review zonder uitnodiging
Antwoord van XTrade
This is a serious allegation, and we take such claims very seriously.
We have requested additional details in order to verify whether this review relates to an actual XTrade account and to investigate the matter properly. We are currently awaiting your response.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We do not tolerate abusive conduct, nor do we require clients to deposit additional funds in order to access their accounts.
Without verified account information, we are unable to review the situation described. We encourage you to provide the requested details so our team can investigate appropriately.
— XTrade Customer Support
It was a very bad expirience
It was a very bad expirience. Total scam.I will never sagest anyone to trade in XTrade. They stole whole of my money.
26 februari 2026
Antwoord van XTrade
This is a serious allegation, and we take such claims very seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We categorically reject accusations of theft or fraud.
We are unable to investigate this matter without verified account details. If this review relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can formally review your case.
— XTrade Customer Support
Okay, not bad.
Okay, I am Happy with this trading platform but my issue is about withdrawal of my amount which were taken out completely from my credit card account of Rs 88139.35/- advised and (insisted forcibly) by your teletrader on 10th of this month. Please be expedite and repay my amount. Thanks & Regards.
25 februari 2026
Antwoord van XTrade
Thank you for your feedback.
We are concerned by your comment regarding the credit card transaction. XTrade does not authorize or process payments without the client’s consent, and we operate under strict regulatory and compliance frameworks.
As we cannot review account-specific matters publicly, please contact support@xtrade.com with your registered email address and transaction details so our Payments and Compliance teams can verify and investigate this matter urgently.
We take such concerns seriously and will review your case formally once we receive your details.
— XTrade Customer Support
Samimiyet ve Güven
Operatörler gayet yardımcı ve sorun giderici. Görevlerini sabır ve özveri ile yerine getiriyorlar. Deneyimim süresinde gayet samimi ve özenli hizmet verdiler.
Teşekkür ederim.
25 februari 2026
Antwoord van XTrade
Değerli geri bildiriminiz ve güzel sözleriniz için teşekkür ederiz.
Ekibimizin size yardımcı olmasından ve deneyiminiz boyunca özenli, sabırlı ve profesyonel bir hizmet sunmuş olmasından memnuniyet duyuyoruz. Müşterilerimize şeffaf ve kaliteli bir destek sunmak bizim için büyük önem taşımaktadır.
XTrade’e duyduğunuz güven için teşekkür ederiz.
— XTrade Müşteri Destek Ekibi
Very bad experience for this company 🥺…
Very bad experience for this company 🥺 I invested for 2203000 no any amount refund me. And the head department create more and more issues😔
20 februari 2026
Review zonder uitnodiging
Antwoord van XTrade
This is a serious allegation, and we take such claims very seriously.
We previously requested additional details in order to verify whether this review relates to an actual XTrade account and to investigate the matter properly. However, we have not received a response.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We do not withhold client funds without valid regulatory or compliance reasons.
Without verified account information, we are unable to review or substantiate the claims made in this review. If this relates to an actual XTrade account, we encourage you to contact support@xtrade.com with your registered email address so our team can formally investigate.
— XTrade Customer Support
Bonus vs Loan
XTrade open to many positions at the same time.....sometimes 16!!! Then when account is under stress you have to deposit more money! Bonuses are not what it means.....more like a loan because when account goes bad your deposits go first. Won't recommend them at all.
Servaas
24 februari 2026
Antwoord van XTrade
We’re sorry to hear that your experience did not meet your expectations.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. Clients maintain control over their trading activity, including the number of open positions. When trading leveraged products, margin requirements apply and accounts may require sufficient equity to support open trades during market fluctuations.
Regarding bonuses, promotional credits are governed by clearly disclosed terms and conditions. They are not loans, and withdrawal eligibility depends on the specific promotion rules accepted at the time.
As we cannot review account-specific details publicly, please contact support@xtrade.com with your registered email address so we can verify your case and provide a detailed clarification.
— XTrade Customer Support
Fraud company
Fraud company, purely scam company I loss my money till no answer and no progress pls don’t invest x trade company
24 januari 2026
Review zonder uitnodiging
Antwoord van XTrade
This is a serious allegation, and we take such claims very seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We categorically reject accusations of fraud.
We are unable to review or investigate this matter without verified account details. If this relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can formally review your case.
— XTrade Customer Support
Antwoord van XTrade
Lamentamos leer su comentario.
XTrade es un bróker altamente regulado y opera bajo estrictos marcos regulatorios y de cumplimiento. No toleramos conductas inapropiadas ni prácticas de presión hacia nuestros clientes.
Tomamos este tipo de afirmaciones muy en serio. Como no podemos revisar detalles específicos de cuentas públicamente, le pedimos que contacte a support@xtrade.com con su correo registrado para que podamos verificar su caso e investigarlo formalmente.
— Atención al Cliente XTrade
Antwoord van XTrade
This is a serious allegation, and we take such claims seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We categorically reject accusations of misconduct.
Without verified account details, we are unable to investigate this claim. If this review relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can review the matter formally.
— XTrade Customer Support
Misleaded by instragram advertisement
Misleaded by instragram advertisement. Felt rushed and offended by the account manager. Not the best way to start trading .
20 februari 2026
Antwoord van XTrade
We’re sorry to hear about your experience.
XTrade is a highly regulated, multi-licensed broker and does not guarantee outcomes. We aim to ensure clear communication and professional conduct at all times.
We take concerns about account manager interactions seriously. As we cannot review account-specific matters publicly, please contact support@xtrade.com with your registered email address so we can verify the details and investigate appropriately.
— XTrade Customer Support
The company is likely to be an scammer
The company is likely to be an scammer, the trader convinced me to deposit usd 23,000 and trade my money until is reaches around 100,000 usd, but the problem, i was not able to withdraw my profit until my account was below the margin level and he told me to deposit again 20,000 usd to continue trading, but I realize it was a technical scamming.
20 februari 2026
Antwoord van XTrade
This is a serious allegation, and we take it very seriously.
XTrade is a highly regulated, multi-licensed broker. We do not guarantee profits, promise account growth targets, or require clients to deposit additional funds to “unlock” withdrawals. Trading decisions are made by the client, and leveraged trading involves margin requirements and risk of loss.
The situation described does not reflect XTrade’s regulated operating model and may involve a misunderstanding or interaction with an unauthorized third party.
We cannot review account-specific matters publicly. If this relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our compliance team can formally review the matter.
— XTrade Customer Support
Fake app i dont like it didnt give my…
Fake app i dont like it didnt give my 22$ withdraw
20 februari 2026
Antwoord van XTrade
This is a serious allegation, and we take it seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. Withdrawal requests are processed in accordance with transparent procedures and regulatory requirements.
We are unable to review account-specific matters publicly. If this relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so we can verify and investigate properly.
— XTrade Customer Support
Experiencia desastrosa
Experiencia desastrosa, con información no muy clara sobre los bonos, los retiros, el vencimiento de bonos y su consecuencia en la cuenta.
Fue un desastre, no recomendaría Xtrade a nadie. Me pareció fraudulenta
20 februari 2026
Antwoord van XTrade
Se trata de una acusación grave y la tomamos muy en serio.
XTrade es un bróker altamente regulado y con múltiples licencias, que opera bajo estrictos marcos regulatorios y de cumplimiento. Las condiciones relacionadas con bonos, retiros y vencimientos están detalladas de forma transparente en nuestros términos y condiciones antes de su aceptación.
Los bonos, cuando son aceptados, están sujetos a requisitos específicos que pueden influir en el saldo retirable hasta que se cumplan dichas condiciones.
No podemos revisar detalles específicos de cuentas en un foro público. Si esta reseña corresponde a una cuenta real de XTrade, le invitamos a contactar con support@xtrade.com indicando el correo electrónico registrado para que nuestro equipo pueda verificar y analizar el caso formalmente.
— Equipo de Atención al Cliente de XTrade
The coaches are amazing!
The coaches are amazing!
You must work with them to succeed, they know
18 februari 2026
WARNING: $10,000 Unpaid – 3 Months of Delays and Bonus Manipulation
UPDATE Feb 26, 2026: In response to Xtrade’s reply below, I have already contacted both support and compliance multiple times without resolution.
For clarity, my complaint concerns the reapplication of a bonus after my withdrawal request had already been submitted. This action resulted in my deposited capital being reclassified as “non-withdrawable,” preventing access to my legitimate funds.
I have reviewed the applicable bonus terms and do not see any clear provision permitting the reapplication of a previously removed bonus under these circumstances.
My account was closed while my deposit capital of USD 10,000 remains under active dispute. I have retained full documentation of the timeline and account adjustments.
As the matter has not been resolved internally, I am proceeding with formal submissions to the relevant regulatory and financial dispute channels.
I remain open to resolving this promptly upon reconciliation of the outstanding funds.
I am writing this to warn other traders about my experience with Xtrade International Ltd. I have an outstanding withdrawal of $10,000 USD that has been delayed for months, despite their advertised 3–5 working day withdrawal policy.
Key issues experienced:
• Unresolved Withdrawal: My capital and profits remain unpaid after weeks of “processing.”
• Bonus Adjustments: The company applied and removed bonuses multiple times without my request. This had the effect of altering the “Withdrawable Balance” and blocking access to my legitimate funds.
• Poor Communication: They only respond after repeated follow-ups, offering no clear timeline for the remaining $10,000.
• Compliance Delays: My account is in full compliance with their terms, yet the funds are being withheld. Their compliance and legal team closed my account while the withdrawal dispute was still ongoing, after I declined the settlement they offered, leaving the remaining $10,000 unresolved.
Based on my extremely distressing and exhausting experience, I strongly advise traders to avoid this broker.
This is not a broker that prioritizes clients; I experienced long delays, inconsistent account handling, and lack of transparency. I have full documentation, emails, and account statements to verify these claims.
I will update this review if and when my funds are returned.
6 februari 2026
Antwoord van XTrade
This is a serious matter, and we take such allegations very seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict financial, compliance, and regulatory frameworks. Withdrawal requests, bonus applications, and account management processes are governed by clearly defined terms and conditions, which are applied consistently and in accordance with regulatory obligations.
Bonuses, when accepted, are subject to specific terms that may impact withdrawable balances until the applicable requirements are met. These terms are transparently disclosed. Additionally, account reviews and closures, when necessary, are conducted in line with compliance and regulatory requirements.
We cannot review or discuss account-specific matters publicly. If this review relates to an actual XTrade account, we invite you to contact support@xtrade.com with your registered email address so our compliance team can review the matter formally and provide clarification through the appropriate channel.
— XTrade Customer Support
False expectation
I was very excited to start a new experiences with them, but It turned out very frustrating. The counselor that I was assigned was very pushing about the amount of money that I need it to invest. It went from 200 dollars to 1,000 dollars and Still not returne my initial money. So my hopes went down.
11 februari 2026
Antwoord van XTrade
We’re sorry to hear about your experience.
XTrade is a highly regulated, multi-licensed broker and does not guarantee profits or returns. Trading outcomes depend on market conditions and individual trading decisions, and losses can occur.
Clients are never required to increase their deposit amounts. Any decision to add funds to a trading account is entirely at the client’s discretion.
We take concerns about communication or conduct seriously. However, we cannot review account-specific matters publicly. If this review relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so we can verify your details and investigate the situation properly.
— XTrade Customer Support
Please Don’t use this platform
Please Don’t use this platform
It is a scam
They refused me to withdraw my balance
And they pressure you into depositing more money without proper training
I lost all my money but when I requested for my balance on my platform they refused to allow withdrawal
17 februari 2026
Review zonder uitnodiging
Antwoord van XTrade
This is a serious allegation, and we take such claims very seriously.
We have requested additional details in order to verify whether this review relates to an actual XTrade account and to investigate the matter properly, and we are currently awaiting your response.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. Withdrawal requests are processed in accordance with transparent procedures and regulatory requirements. We do not refuse legitimate withdrawals, nor do we require clients to deposit additional funds in order to access their balances.
Without verified account information, we are unable to review the specific situation described. We encourage you to provide the requested details so our team can investigate and address the matter appropriately.
— XTrade Customer Support
Antwoord van XTrade
We’re sorry to hear that you feel this way.
XTrade is a highly regulated, multi-licensed broker committed to maintaining professional service standards and transparent operations. We take service-related feedback seriously and continuously work to improve the client experience.
As no specific details were provided, we are unable to review the matter. If this relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can investigate and assist you properly.
— XTrade Customer Support
I am new
I am new. Have no experience. There is someone coaching. Since o have invested my 4500 it's been 3 weeks now I have not recieved any thing not even a cent. Now my coach wants me to put more money
16 februari 2026
Antwoord van XTrade
We’re sorry to hear about your concerns.
XTrade is a highly regulated, multi-licensed broker and does not provide investment guarantees or promise returns within a specific timeframe. Trading involves risk, and results depend on market conditions and individual trading decisions.
XTrade does not require clients to deposit additional funds in order to generate returns. Any decision to add funds to a trading account is entirely at the client’s discretion.
If you have been contacted by someone presenting themselves as a “coach,” we recommend ensuring that you are communicating through XTrade’s official channels only. We do not operate guaranteed-income schemes or fixed-return programs.
To verify whether this review relates to an actual XTrade account and review your situation properly, please contact support@xtrade.com with your registered email address.
— XTrade Customer Support
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