2nd time received a call claiming from BGC Philippines. The same lady sounded accusative not being business liked raising that I was not done yet in regards the credibility and reviews of XTRADE. I di... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Mr Dhanush my manager for assistance for trade has duplicate payments of initial investment which is not returned since 03/7/2026. To facilitate direct UPI linkage on Xtrade . Mr Dhanush... Toon meer
Bedrijf heeft geantwoord
Xtrade offered me $1000 payoff. I did not accept it Xtrade. I am a real account. Ask Michael Harris +44 7520 604993. He is your staff. Check the account for.my email. Speak to your complian... Toon meer
Bedrijf heeft geantwoord
I opened an account with them beggining of 2026, traded for a bit and then withdrew my funds. Overall the support received was good and i did not have any issues when opening or closing my account
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
XTrade is a global online trading platform with over 10 years of experience, providing access to more than 700 financial instruments across forex, stocks, indices, commodities, ETFs, bonds, and cryptocurrencies. XTrade operates as a multi-regulated broker, adhering to regulatory requirements across the jurisdictions in which it provides services. The company delivers a secure and reliable trading environment through advanced technology, transparent trading conditions, and intuitive web and mobile platforms designed to support traders worldwide. XTrade offers 24/5 customer support in multiple languages, helping clients receive assistance quickly and efficiently across regions. Clients can trade on the go using the XTrade mobile app, or access their accounts seamlessly via Mac or Windows devices, ensuring flexibility and continuous market access.
Contactgegevens
Nafpliou 15 Palema Business Center, 3025, Limassol, Cyprus
- +44 203 8074001
- support@xtrade.com
- xtrade.com
2,0
Slecht
367 reviews
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Not co operative and my withdrawal not…
Not co operative and my withdrawal not proceed frequently asked to Maintain balacne I kept balance but Xtrade person deduct it and I tell me by mistake it's deducted.what is this. This not fair my profit till not received last 12 days ago
16 februari 2026
Review zonder uitnodiging
Antwoord van XTrade
We take such concerns seriously.
We previously requested account details to verify this review and investigate the matter, but we have not yet received a response.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. Withdrawal requests are processed according to transparent procedures and regulatory requirements. We do not require clients to maintain a personal bank balance in order to process withdrawals, nor do we deduct funds arbitrarily.
Without verified account information, we are unable to confirm whether this review relates to an actual XTrade account or investigate further.
If you believe you held an account with XTrade, please contact support@xtrade.com with your registered email address so our team can review the matter properly.
— XTrade Customer Support
Xtrade is a cheating platform
I joined on 22nd January 26. Xtrade asked to transfer Rs 24,100/- is equal to USD 250.00.(What is the rate of 1 USD on 22nd Jan. 26? There beginning the cheat. As per Smt. Nirmala seetharaman our Hon. Finance Minister(Video attached) minimum Rs 5,500 shall be getting those who were joining in the platform and she gives its guarantee too. The person Mr.Asher, Xtrade was instructed me for joining. He asked my ATM card details including its CVV number, I asked him for what? He replied me that my money deposit was by UPI and depositing my profit with my bank account it is a must.
Today 16 February and no benefit added yet with my account. More over after collecting my card details on 22nd January itself 3 attempts were there for withdrawal money and all failed due to insufficient funds with my account.
Later told I have to keep Rs 50,000/- a minimum balance in my account then only the transaction will be happened. I blocked my ATM card and applied for a new card. I have submitted my account details and nothing happened so far. One Mr. Vipin Kumar as per Mr. Prakash, Xtrade tried to pay me Rs 24,000/-,equal to USD 270.00 as my profit. Actually it was trying to withdraw from my account and I got message from my bank. It also failed. After 9th February not any movements from Xtrade.
This is my experience with Xtrade and so how I'll evaluate them.
16 februari 2026
Antwoord van XTrade
This is a very serious allegation, and we take such matters extremely seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict financial, compliance, and security frameworks. We do not request clients’ ATM card details, CVV numbers, online banking credentials, or one-time passwords under any circumstances. Such requests would violate both regulatory standards and our internal compliance policies.
We also do not guarantee profits, offer government-backed schemes, or make claims related to public officials. Any such representation would not reflect XTrade’s regulated operations.
The situation described appears inconsistent with XTrade’s official procedures and may indicate interaction with an unauthorized third party or an impersonator using our brand name.
If you believe you registered directly through www.xtrade.com, please contact support@xtrade.com immediately with your registered email address so our compliance team can verify the matter and investigate appropriately.
For security reasons, clients should never share card details, CVV numbers, or banking credentials with anyone.
— XTrade Customer Support
Best trading broker
Best trading broker, good spreads, fast execution, quick withdrawal and great communication. The managers are highly informative and they trade with you step of the way for a profitable journey. Im happy with Xtrade.
13 februari 2026
Antwoord van XTrade
Thank you for sharing your experience.
We’re pleased to hear that you’re satisfied with our spreads, execution speed, withdrawal process, and communication. Providing a transparent, efficient, and professionally managed trading environment is a priority for us.
XTrade operates as a highly regulated, multi-licensed broker, and we strive to ensure clients have access to the tools, information, and support they need to make informed trading decisions.
We appreciate your trust and feedback.
— XTrade Customer Support
Antwoord van XTrade
We take requests like this seriously and would like to review the matter properly.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We cannot review or discuss account-specific matters publicly.
To verify whether this relates to an actual XTrade account and assess the situation, please contact support@xtrade.com with the email address registered on your account so our team can investigate and provide clarification.
— XTrade Customer Support
Antwoord van XTrade
نشكر لكم كلماتكم الطيبة وتقديركم.
يسعدنا أن نكون عند حسن ظنكم، ونسعى دائمًا لتقديم خدمات احترافية وبيئة تداول شفافة ومتوافقة مع أعلى المعايير التنظيمية.
إذا كان لديكم أي ملاحظات أو اقتراحات مستقبلًا، يسعدنا التواصل معكم عبر support@xtrade.com.
— فريق دعم XTrade
Deben buscar la manera de generar más confianza a sus clientes
No puedo dar una opinión certera porque no conozco la empresa pero deberian dar mas seguridad a los clientes para que tengan la confianza de depositar su dinero en su aplicación yo me retiro justamente porque no me genera la confianza necesaria para seguir con ustedes.
10 februari 2026
Antwoord van XTrade
Gracias por compartir su opinión.
Entendemos que la confianza es un factor fundamental al elegir un bróker financiero. XTrade es un bróker altamente regulado y con múltiples licencias, que opera bajo estrictos marcos regulatorios y de cumplimiento. Nuestros procesos, plataformas y operaciones están sujetos a supervisión y estándares diseñados para proteger a los clientes.
Además, toda la información relevante sobre nuestras condiciones, términos, riesgos y procedimientos está disponible de forma transparente en nuestro sitio web.
Respetamos su decisión y agradecemos que haya considerado nuestros servicios. Si en algún momento desea más información o aclaraciones, nuestro equipo está disponible en support@xtrade.com.
— Equipo de Atención al Cliente de XTrade
Não tenho experiência em aplicações
10 februari 2026
Antwoord van XTrade
Obrigado por compartilhar seu comentário.
A negociação de produtos financeiros envolve riscos e pode não ser adequada para todos, especialmente para quem não possui experiência prévia.
A XTrade disponibiliza uma ampla seção de materiais educativos, ferramentas de análise e recursos informativos para ajudar os clientes a compreender melhor como os mercados funcionam antes de começar a negociar. Sempre recomendamos que os investidores avaliem cuidadosamente seu nível de conhecimento, façam sua própria pesquisa e considerem os riscos envolvidos.
Caso tenha alguma dúvida ou precise de esclarecimentos, nossa equipe está disponível através do e-mail support@xtrade.com.
— Equipe de Suporte XTrade
Antwoord van XTrade
We’re sorry to hear about your experience.
XTrade does not guarantee profits or provide investment advice. Trading leveraged products involves risk, and outcomes depend on market conditions and individual trading decisions.
We offer a comprehensive section of educational materials, market insights, and trading tools designed to help clients better understand how the markets work and improve their knowledge over time. We always encourage traders to carefully assess their experience level, conduct their own research, and ensure they fully understand the risks before trading.
If this review relates to an actual XTrade account and you would like us to review your activity, please contact support@xtrade.com with your registered email address.
— XTrade Customer Support
Never Again!
I lost more than 40000 USD in 1 week by following guidisnce of an investment consultant. We did several transactions each is around 2000 usd. Gold Silver etc. Even if we bought SILVER with 40000 40% down that week, we should have 24000 available in the sccount. I never understand how the transactions are reflected and money to withdraw is slways ZERO.
10 februari 2026
Antwoord van XTrade
We’re sorry to hear about your experience.
XTrade is a highly regulated, multi-licensed broker operating under strict financial and compliance frameworks. We do not provide investment advice or guarantee profits. All trading decisions are made by the client, and we consistently encourage traders to conduct their own research and ensure they understand the risks before entering any position.
Leveraged products such as gold and silver can result in rapid gains or losses depending on market volatility, margin usage, and open positions. Account equity, used margin, and withdrawable balance may differ significantly when positions are active or when losses occur.
We cannot review account-specific transactions publicly. If this review relates to an actual XTrade account, please contact support@xtrade.com with your registered email address so our team can verify the details and provide a full breakdown of your account activity.
Trading leveraged products involves a high level of risk and may not be suitable for all investors.
— XTrade Customer Support
People gave me a good assistance
People gave me a good assistance.
But they didn't all the true about the inverssion. You charged me, ARS 87000, apart from u$s200. No body could explain to me what was this new charge about. I made a mistake. Ihaven' t got the perfil to use XTRADE Platform. I'm pensioned and I have no money. Please I want to recover all the money because I need it to much. Thank you.
9 februari 2026
Antwoord van XTrade
Thank you for sharing your feedback.
We’re pleased to hear that you received good assistance from our team. At the same time, we understand your concerns regarding charges and suitability.
XTrade is a highly regulated, multi-licensed broker, and all fees, trading conditions, and applicable charges are transparently outlined in our terms and on our website. We do not apply unexplained or hidden fees.
Trading involves risk, and it is important that clients carefully consider whether the platform and product type are suitable for their financial situation before investing.
To properly review your account activity and clarify the charges mentioned, please contact support@xtrade.com with your registered email address so our team can investigate and provide a detailed explanation.
— XTrade Customer Support
Suggestion to xtrade
Receiving money from xtrade is seems to be improved asking deposits more but trade income should reach us then only it is happy to deposit and receiving is also happy instruction should be given for charges for receiving trade income well in advance now only my receiving money is on process via withdrawal process thanks
4 februari 2026
Antwoord van XTrade
Thank you for your feedback.
XTrade does not require clients to make additional deposits in order to process withdrawals. Withdrawal requests are handled according to our transparent procedures and regulatory obligations.
All applicable fees, where relevant, are clearly outlined in our terms and conditions and available on our website. We encourage clients to review these details before initiating transactions.
If your withdrawal is currently in process, our support team will be happy to review the status and provide clarification. Please contact support@xtrade.com with your registered email address so we can verify your account and assist you properly.
— XTrade Customer Support
Antwoord van XTrade
Se trata de una acusación grave, y la tomamos muy en serio.
XTrade es un bróker altamente regulado y con múltiples licencias, que opera bajo estrictos marcos regulatorios y de cumplimiento financiero. Cualquier restricción de cuenta, cuando ocurre, se gestiona conforme a nuestras obligaciones regulatorias y a nuestros términos y condiciones claramente establecidos.
Hasta el momento no hemos recibido datos verificables que nos permitan revisar esta situación. Sin información de cuenta confirmada, no podemos investigar ni confirmar si esta reseña corresponde a un cliente real de XTrade.
Si considera que tuvo una cuenta con XTrade, le invitamos a contactar con support@xtrade.com indicando el correo electrónico registrado en su cuenta para que nuestro equipo pueda revisar el caso adecuadamente.
— Equipo de Atención al Cliente de XTrade
I have enough evidences to prove that…
I have enough evidences to prove that this company is a fraudster company since Mr.Naveen Kumar so called Account manager has stolen my OTP and vacated my account as well as credit card by pretending without my consent. When asked he told he will reverse it immediately.but couldn't
2 februari 2026
Review zonder uitnodiging
Antwoord van XTrade
This is a very serious allegation, and we take such claims extremely seriously.
We previously requested details to verify whether this review relates to an actual XTrade account but have not received any response.
XTrade is a highly regulated, multi-licensed broker operating in some of the most strictly regulated financial environments. We do not request or access clients’ OTPs, credit card credentials, or banking security codes under any circumstances. Such actions would violate both regulatory requirements and our internal compliance policies.
The situation described does not reflect XTrade’s operating model and may relate to a different company or an unauthorized third party using a similar name.
Without verified account information, we are unable to investigate further. If you believe you held an account with XTrade, please contact support@xtrade.com with your registered email address so our compliance team can review the matter appropriately.
— XTrade Customer Support
Company policy is worst.It look like as…
Company policy is worst.It look like as froud company
3 februari 2026
Antwoord van XTrade
This is a serious allegation, and we take it seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict regulatory and compliance frameworks, with transparent systems governing all client activity.
To review this properly, we need more information. Please contact support@xtrade.com.
— XTrade Customer Support
Antwoord van XTrade
Thank you for your feedback.
XTrade provides multiple official support channels to ensure client security, transparency, and proper case handling. Our team is fully available through our official contact methods, all of which are listed here:
https://www.xtrade.com/en/contact-us/
These channels allow us to verify accounts securely and assist clients in line with regulatory and data-protection requirements.
If you need assistance, please reach out to us through one of the listed options and our support team will be happy to help.
— XTrade Customer Support
Antwoord van XTrade
我們對您所描述的情況深感遺憾。
XTrade 是一家高度監管、持有多項牌照的經紀商，所有交易、倉位管理及提款流程均依照嚴格的監管與合規標準運作，並透過透明的系統執行。客戶可自行透過交易平台管理及平倉其持倉。
為了確認此評論是否涉及實際的 XTrade 帳戶並進一步了解發生的情況，我們需要進行帳戶驗證。請透過 support@xtrade.com 與我們聯繫，並提供您註冊帳戶時使用的電子郵件地址，以便我們的團隊進行查核並提供協助。
— XTrade 客戶支援團隊
No body come back to train and I am…
No body come back to train and I am contacting your account manager but no avail.. So I dicided to withdraw my investment even I lost base on exchange rste. I told her that money is for my wife's medical expenses and I need it now. The problem is thevwidrawal needs approval and takes 5 working days and with charges, I don't know how much, so another losses for me. Anyway that is also my fault because I trusted your Account Manager. My favorable request is tk help me to withdraw my money immediately because I need it today. Thanks a lot. Delfin
1 februari 2026
Antwoord van XTrade
We’re sorry to hear about the situation you’ve described.
XTrade provides support through official channels only, which are listed here:
https://www.xtrade.com/en/contact-us/.
If you believe you have an account with XTrade, please contact our support team through one of these channels so we can verify your details and review your request properly.
— XTrade Customer Support
Don't deposit in this company
Don't deposit in this company. Fake broker. Trading manager Akshay
1 februari 2026
Review zonder uitnodiging
Antwoord van XTrade
This is a serious allegation, and we take it seriously.
We previously requested details to verify whether this review relates to an actual XTrade account, but we have not received a response to date.
XTrade is a highly regulated, multi-licensed broker operating under strict regulatory, compliance, and transparency frameworks. Our trading platform, account balances, and transactions are governed by clearly defined rules and auditable systems.
Without verification, we are unable to confirm whether this experience relates to XTrade or investigate further. If you believe you had an account with us, please contact support@xtrade.com so our team can review the matter properly.
— XTrade Customer Support
The system shows I can withdraw 20100 but request rejected
The Xtrade system shows I can withdraw 20100 USD hence I submitted a withdraw request to withdraw 20100 USD to recover some of my lost fund. However, the withdrawal request was rejected and the reason given was uncompleted xtrade point. If so, the system should not show that there are fund for withdrawal. Is it a system error or withdrawal from xtrade is very difficult as I read about it after trading. Regret trusting verbal explanation from the start without reading the details from the Web.
2 februari 2026
Antwoord van XTrade
We take concerns like this seriously.
XTrade operates under strict regulatory requirements, and all promotions are governed by transparent terms and conditions once accepted.
To review how this applies to your account, please contact support@xtrade.com.
— XTrade Customer Support
On 18/11/25 I transferred Singapore…
On 18/11/25 I transferred Singapore $350 . After that on 21/11/25 your broker told me that I have to put in more money as my position need to put in more money and he told me to transfer S $300 but was not successful, than he say try S$1341.41 also not successful, and he say try another $1000 also not successful. After that he say try another $300 also not successful. So I presume since not successful. Than I don't want to proceed with the transfer and I told citibank to cancel all the transfer . But later I noticed all the money was taken from my account without my approval. It seems that you are a scam company out to cheat people.. I am making a report to Singapore police .
2 februari 2026
Antwoord van XTrade
This is a serious allegation, and we take it seriously.
XTrade is a highly regulated, multi-licensed broker operating under strict regulatory and compliance frameworks, with transparent systems governing all client activity.
To review this properly, we need to verify whether this relates to an actual XTrade account. Please contact support@xtrade.com.
— XTrade Customer Support
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