2nd time received a call claiming from BGC Philippines. The same lady sounded accusative not being business liked raising that I was not done yet in regards the credibility and reviews of XTRADE. I di... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Mr Dhanush my manager for assistance for trade has duplicate payments of initial investment which is not returned since 03/7/2026. To facilitate direct UPI linkage on Xtrade . Mr Dhanush... Toon meer
Bedrijf heeft geantwoord
Xtrade offered me $1000 payoff. I did not accept it Xtrade. I am a real account. Ask Michael Harris +44 7520 604993. He is your staff. Check the account for.my email. Speak to your complian... Toon meer
Bedrijf heeft geantwoord
I opened an account with them beggining of 2026, traded for a bit and then withdrew my funds. Overall the support received was good and i did not have any issues when opening or closing my account
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
XTrade is a global online trading platform with over 10 years of experience, providing access to more than 700 financial instruments across forex, stocks, indices, commodities, ETFs, bonds, and cryptocurrencies. XTrade operates as a multi-regulated broker, adhering to regulatory requirements across the jurisdictions in which it provides services. The company delivers a secure and reliable trading environment through advanced technology, transparent trading conditions, and intuitive web and mobile platforms designed to support traders worldwide. XTrade offers 24/5 customer support in multiple languages, helping clients receive assistance quickly and efficiently across regions. Clients can trade on the go using the XTrade mobile app, or access their accounts seamlessly via Mac or Windows devices, ensuring flexibility and continuous market access.
Contactgegevens
Nafpliou 15 Palema Business Center, 3025, Limassol, Cyprus
- +44 203 8074001
- support@xtrade.com
- xtrade.com
2,0
Slecht
367 reviews
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van XTrade
We’re thrilled to hear you’re enjoying your experience with XTrade.
If you ever have ideas or feedback on how we can make XTrade even better, we’d love to hear from you. Our team is available at support@xtrade.com.
— XTrade Customer Support
YOUR STORY LINE WAS FALSE
YOUR STORY LINE WAS FALSE
THE STORY LINE SAID INVEST SGD350 AND START TRADING TO MAKE MONEY. BUT ACTUALLY WHAT HAPPENED IS THAT sgd350 is JOINING FEE, AND YOU HAVE TO TRANSFER MORE MONEY FOR TRADING. GET YOUR ACT STRAIGHT AND BE TRUTHFUL INSTEAD OF WASTING PEOPLE'S TIME. YOU ARE A SCAM.
30 januari 2026
Antwoord van XTrade
We take claims like this seriously and would like to clarify.
XTrade is a highly regulated, multi-licensed broker and does not charge “joining fees,” promise profits, or guarantee trading outcomes. Trading always involves risk, and results depend on market conditions and individual trading decisions.
All deposits made to an XTrade account are trading funds, not fees, and clients choose whether and how much they wish to deposit. Before trading, clients are encouraged to review our terms, risk disclosures, and educational resources to ensure they understand how trading works.
XTrade provides a range of tools, educational materials, and market information to help traders make informed decisions, but we do not provide investment guarantees or profit assurances.
If you believe this review relates to an actual XTrade account, please contact support@xtrade.com so we can verify the details and review the matter properly.
— XTrade Customer Support
I refer to your mail of 20.1.26 and…
I refer to your mail of 20.1.26 and asked for more details to better understand your experience. In this regard I wish to write as under.
After listening to FM and other celebrities about the benefits of AI platform trading that it may fetch a daily profit of more than 50000 etc I ventured to register my name and it took me to Xtrade platform. One Mr Ashwinkumar guided me to open the account on 3.12.25 by depositing 23000 (241.50 dollars). He used to guide me to do the trading specifically in currencies. Even after trading for two or three weeks there no profit was generated as per the claims and the funds position was not equal to the amount I had deposited. In the last week of Dec 25 the funds position was showing some profit and Mr Ashwinkumar told me that I can get a withdrawal.
Thereafter the incidents happened as already explained in my earlier email. After 13th Jan 2026 when he in the guise of facilitating withdrawal siphoned off (his withdrawal boss had already siphoned off 240 dollars on 2.1.26 and thereafter went on replying that he will do the reversal, which never happened) 153 dollars and when I questioned him why he was making me deposit he simply said that my account will not be debited without given any other reason. I did not even get messages for the three debits from my bank while he was making me deposit the amounts. Trusting that my account will not be debited I did not verify my account immediately. After a few hours on the same day when I opened my account I was shocked to see the debits. To siphon off the money they had asked me whether I was having sufficient balance in my account. When I tried to reach him by phone call, messages there was no response.
Since 13th Ashwin kumar has stopped answering messages and he has stopped even opening the messages on his whatsapp number +447441427614/447441420010.
In total I lost 634.50 dollars even though at some point my funds position was more than 250 dollars. But these two manipulated and siphoned off from my account 393 dollars in order to cover their mishandling the account where I later on came to know when I generated the statement that there was an accumulated loss of more than 616 dollars which was never shown in the funds position.
Please note that my experience with these fellows is very bad and not fabricated or false. They simply lied to me to siphon of the money from my account. Because if they had told the facts I would not have agreed to pay these amounts.
My final opinion is that this online AI platform trading is useless/scam and now after the above experience and after losing around 53000 rupees I realise that it is impossible to make more than 50000 rupees a day by just trading on AI trading platform and the prospect of earning more than 2000000 lakh rupees is just a mirage.
BS RAGHAVENDRA
20.1.26
13 januari 2026
Review zonder uitnodiging
Antwoord van XTrade
This is a very serious allegation, and we take it with full seriousness.
We have already requested additional information from you in order to verify whether this experience is related to an actual XTrade account, and we are currently awaiting your response so we can investigate further.
We would like to clarify the following important points:
1. XTrade does not offer AI-based trading guarantees, daily profit claims, or promises of fixed returns.
2. XTrade does not provide personal trading advice, account management, or instructions via WhatsApp or private phone numbers.
3. XTrade never requests additional deposits to “facilitate withdrawals”, nor does it debit client accounts outside of normal trading activity.
The practices you describe — including profit guarantees, phone-only communication, and requests for deposits under the guise of withdrawals — are not part of XTrade’s services and are commonly associated with unauthorized third parties impersonating regulated brokers.
To allow us to properly investigate and determine whether our brand was misused, we require verifiable account details via support@xtrade.com. Once received, our team will review the matter in line with regulatory procedures.
— XTrade Customer Support
Azienda senza autorizzazione rubano soldi e non li restituisco
Sono dei truffatori
30 november 2025
Review zonder uitnodiging
Antwoord van XTrade
Si tratta di un’accusa molto grave e la prendiamo con la massima serietà.
Abbiamo già richiesto le tue informazioni per poter verificare se sei effettivamente un cliente XTrade e per esaminare la situazione, ma al momento siamo in attesa di ricevere una risposta da parte tua.
Desideriamo chiarire che XTrade è un broker regolamentato e non opera senza autorizzazione né trattiene fondi dei clienti. Tutte le operazioni, inclusi i prelievi, vengono gestite nel rispetto delle normative applicabili.
Ti invitiamo a fornirci i dettagli richiesti o a contattarci direttamente all’indirizzo support@xtrade.com
, così da permetterci di verificare il caso e assisterti in modo appropriato.
— XTrade Customer Support
The question should be "What went…
The question should be "What went right"
I first invested in this company during the summer of last year, thanks goodness it wasn't a large amount of money, but it was still my money. I admit I did have reservations and I voiced them at the time. Since then I've had nothing but broken promises to ring in relation to my so called "investment". Whenever someone has promised to ring me on a certain day or time this has never happened, sometimes its the right day but never the time they stated that they would ring. Am I going to wait in all day for a call that more than likely wont happen I don't think so. I now can't get onto my so called "investment". I tried pre christmas and have just tried again but to no avail.
All I want is my original investment returned as soon as possible they are a load of sharlatans through and through. It's so long ago that I invested this money I can't remember the exact date
9 september 2025
Review zonder uitnodiging
Antwoord van XTrade
We take concerns like this seriously and would like to clarify the situation.
If you believe you have an account with XTrade and are experiencing difficulty accessing it or requesting a withdrawal, our support team is available to assist you through official channels.
To review any account-related matter, we first need to verify the account details. We therefore encourage you to contact us directly at support@xtrade.com or via live chat on our website with any information you have available, even if the investment was made some time ago.
Once verified, our team will be able to look into your account status and provide the appropriate assistance.
— XTrade Customer Support
Xtrade is big scam i already lost huge…
Xtrade is big scam i already lost huge amount 1500000 INR.they are almore and more money from clients and after money got they are not giving withdrawal and they are making zero balance in funds management option .
27 juni 2025
Review zonder uitnodiging
Antwoord van XTrade
This is a very serious allegation, and we take it seriously.
We previously requested your details so we could verify whether you are an XTrade client and investigate the matter, but we did not receive any response from you.
We would like to clarify that XTrade is a regulated broker and does not request clients to deposit additional funds in order to process withdrawals, nor does it arbitrarily remove balances from accounts. All trading activity and account balances are reflected transparently within the trading platform and are governed by regulatory and compliance requirements.
The practices described in your comment do not align with XTrade’s services and may indicate unauthorized third parties impersonating regulated brokers, which unfortunately occurs within the industry.
If you believe you had an account with XTrade, please contact support@xtrade.com with verifiable account information so our team can review your case. Without verification, we are unable to investigate further.
— XTrade Customer Support
Ein Handel mit KI ist erst mit Fr.25000 möglich
Ich bin erneut von den Online Handel enteuscht worden.
Meine Empfehlung:
last die Finger von der Börse wegg, wenn Ihr keine Ahnung von
der Börse habt und kein Englisch könnt.
Es wird viel Reklame betreffend
KI [künstliche Inteligend] für den Börsen traden gemacht.
Ohne Vorkenntnisse vom Börsenhanden mit einen Einsatz von mindestens Fr. 250.
Das man mit KI aber erst ab eine Einzahlung von Fr.25000 "Automatisches handeln" benutzen kann, wird nicht gesagt.
Bei mir war es so, dass ich ein Mitarbeiter am Telefon hatte, wo gut Deutsch sprechen konnte.
Nach einer Einzahlung von Fr.5000
ist dieser Mitarbeiter plötzlich Krank geworden. Mit den neuen Mitarbeiter war die Komunikation sehr schwierig, da er kein Deutsch und ich kein Englisch konnte.
Wir hatten 3 Positionen geöffnet.
Man sagt einem welche Positionen kaufen oder verkaufen soll aber nicht wann man sie schliessen soll.
Da müsste man fast den ganzen Tag am PC sitzen.
Anschliessend hat man mich alleine gelassen. Man hat mir Geld auf ein Demo Konto gemacht, wo ich unter realen Bedingungen üben
könnte. Was aber nicht der Sinn von mir war.
Ich wollte einen Börsen Einstieg mit KI [künstliche Inteligend] machen und nicht als Leihe, noch mit 65 Jahren den Börsenhandel erlernen.
Gruss Uwe
In der zwischen Zeit habe ich ca. Fr4600 verloren weil ich von der Böse keine Ahnung habe.
Jetzt versucht man von mir noch mehr Geld zu bekommen obwohl mein Handelskonto noch ca.Fr.400 auf weist.
Ich würde wegen der Behaubtung gerne mein Chat- Verlauf in der Bewertung rein machen, weis aber nicht wie
M.f.G.Uwe
17 december 2025
Review zonder uitnodiging
Antwoord van XTrade
Dies ist eine ernste Kritik, und wir nehmen sie sehr ernst.
Zur Klarstellung:
XTrade bietet kein KI-basiertes automatisches Trading mit garantierten Ergebnissen an.
XTrade macht keine Versprechen über feste Gewinne und verlangt keine Mindestbeträge wie CHF 25.000 für automatisches Handeln.
XTrade gibt keine persönlichen Trading-Anweisungen per Telefon und fordert Kunden nicht auf, zusätzliche Einzahlungen zu leisten, um Verluste auszugleichen oder den Handel fortzusetzen.
Alle Handelsentscheidungen werden vom Kunden selbst getroffen, und alle Positionen, Gewinne und Verluste sind jederzeit transparent in der Handelsplattform einsehbar.
Die von Ihnen beschriebenen Praktiken – insbesondere telefonische Anweisungen, angebliche KI-Handelsprogramme und Einzahlungsforderungen – entsprechen nicht den Dienstleistungen von XTrade und deuten möglicherweise auf unautorisierte Dritte hin, die den Namen regulierter Broker missbräuchlich verwenden.
Sollten Sie der Meinung sein, dass Sie ein Konto bei XTrade hatten, bitten wir Sie, sich mit überprüfbaren Angaben direkt an support@xtrade.com zu wenden, damit unser Compliance-Team den Sachverhalt prüfen kann.
— XTrade Customer Support
Retiraron mi opinión
Retiraron mi opinión, porque dicen no haber podido verificar mi identidad, ni revisar mi situación.
Tengo el registro de los $18,750 que le transferí Xtrade en el mes de abril de poco a poco, así como el deposit declaration. Tengo mensajes de llamadas de Agustín Fernández, Elias Pereira y otros que me han llamado . Lo que pasa es que se cuidan mucho de no dejar nada por escrito, y toda la comunicación es por teléfono.
Como no sé de inversiones, confié en los asesores profesionales expertos e invertí lo que me dijeron en donde me dijeron. No gané ni un dólar y perdí todos mis ahorros que esperaba incrementar invirtiendo en Xtrade.
Comparto mi experiencia para prevenir a otros.
9 december 2025
Review zonder uitnodiging
Antwoord van XTrade
Este es un señalamiento muy serio y lo tratamos con absoluta seriedad.
Hasta el momento, no hemos podido verificar su identidad ni encontrar ningún registro que coincida con los datos proporcionados, lo cual impide revisar su situación como cliente de XTrade.
Queremos aclarar que XTrade no ofrece asesoramiento financiero personalizado, no indica a los clientes cómo o dónde invertir, y no opera exclusivamente mediante llamadas telefónicas sin respaldo escrito. Todas las decisiones de trading son tomadas únicamente por el cliente, y nuestras comunicaciones oficiales se realizan a través de canales verificables.
Por lo que usted describe, existe una alta probabilidad de que haya sido contactado por terceros no autorizados que se hacen pasar por empresas reguladas como XTrade, una práctica fraudulenta lamentablemente común en el sector.
Para poder investigar adecuadamente y ayudarle a esclarecer lo ocurrido, necesitamos que nos envíe información verificable (correo electrónico registrado, número de cuenta, comprobantes oficiales) a support@xtrade.com.
Cualquier dato adicional nos permitirá determinar si hubo un uso indebido de nuestra marca y tomar las medidas correspondientes.
— Equipo de Soporte XTrade
They have officially rejected my…
They have officially rejected my withdrawal due to volumes and what is confusing is I trade with my money and they talking about bonus…apparently if they give you bonus you must trade even if you do not want, I just wanted my own money back but they refused…big SCAM XTrade
9 december 2025
Review zonder uitnodiging
Antwoord van XTrade
Hello! It seems that your withdrawal request was affected due to an active trading bonus applied to your account. As outlined in XTrade’s Bonuses & Promotions Terms and Conditions, any bonus credited to an account is subject to specific trading volume (XPoints) requirements that must be met before the bonus — and any related benefits — can be released.
It is important to clarify that:
Trading is always conducted using the client’s own funds.
Bonuses are optional promotional incentives and are governed by clearly defined conditions once accepted.
While a bonus is active, certain withdrawal restrictions may apply until the relevant conditions are fulfilled or the bonus is otherwise handled in accordance with the policy.
Our support team remains available to provide further clarification or discuss the available options.
We strongly encourage all clients to carefully review the bonus terms before accepting any promotion and to contact support if anything is unclear.
— XTrade Customer Support
Guide person for unfit this job..
I deposited first 246$.. My guide mr ashwin kumar.. He is very neglet person.. And lezy person.. I lost to my amount...he is not responce to my lose amount.... He told i coverge ur lost the amount... One more deposit amount.. He give the promise.... But this time same lose my amount.. Toatl 45000 lost to trade... Reson for ashwin kumar...
1 april 2025
Review zonder uitnodiging
Antwoord van XTrade
Thank you for bringing this to our attention. We have requested your details privately so we can verify that you are a real client and look into this matter properly.
Please note that XTrade does not provide trading advice or portfolio management services. All trading decisions are made solely by the client, and we strongly encourage traders to fully understand the risks involved before entering the market.
We also offer a comprehensive educational section on our website to help clients learn about trading, risk management, and platform usage.
Once we receive your information, our team will be able to review your case in detail.
— XTrade Customer Support
Son una estafa by
Son una estafa, conozco gente q trabajo en esa empresa, precisamente estan ubicados en Uruguay, y la empresa se llama mensare s.a. y se encuentran en el piso 9 del radison
los agentes que t atienden son personas entrenadas para hacerte perder el dinero porque si retiras el dinero a esa persona le sacan su comisión. Por nada en el mundo operen en plataformas como estas de CFD y NO sigan instrucciones de su “couch de plataformas” todo es una joda para endulzarte y q depositen dinero sin parar hasta q se fundan
12 november 2025
Review zonder uitnodiging
Antwoord van XTrade
Este es un señalamiento extremadamente grave y lo tratamos con absoluta seriedad.
Hemos solicitado sus datos a través de Trustpilot para verificar si realmente ha sido cliente de XTrade, pero aún no hemos recibido ninguna información de su parte.
Es importante aclarar que XTrade no tiene ninguna relación con Mensare S.A. ni con oficinas en Uruguay.
Las prácticas que usted describe no coinciden con nuestras políticas, procedimientos ni estructura regulatoria.
Por lo que menciona, es muy probable que haya sido víctima de terceros que se hacen pasar por empresas reguladas, incluyendo XTrade, algo que lamentablemente ocurre en el sector financiero. Estas entidades operan sin autorización y utilizan nombres de brokers conocidos para engañar a usuarios.
Para poder investigarlo formalmente y ayudarle a identificar a los responsables, necesitamos que nos proporcione información verificable a support@xtrade.com.
Cualquier detalle que pueda ofrecer nos permitirá tomar las medidas correspondientes contra quienes estén utilizando nuestro nombre sin permiso.
— Equipo de Soporte XTrade
Couldn't withdraw my dad's money
My father couldn't withdraw his money as the account manager is keep insisting they need more more money so that my father could withdraw his profit. Seems quite questionable as usually the platform will take the commission and give the remaining money.
11 november 2025
Review zonder uitnodiging
Antwoord van XTrade
We take such claims very seriously and would like to investigate further. We previously requested your details to verify that this review is based on a genuine experience and to help us locate your account, but we have not yet received a response.
Please email support@xtrade.com with any relevant details so we can verify your account and review your case promptly.
Once verified, we’ll be happy to look into this in detail and assist you further.
— XTrade Customer Support
thieves okay
thieves okay, you can see how they steal at a price!!
9 november 2025
Review zonder uitnodiging
Antwoord van XTrade
This is a serious allegation, and we take it seriously.
We previously requested your details so we could verify whether you are an XTrade client and investigate this claim, but we have not received any response from you.
XTrade is a regulated broker and does not engage in the practices described. Without verifiable account information, we are unable to review or address this allegation.
If you believe you had an account with us, please contact support@xtrade.com with the necessary details so we can investigate properly.
— XTrade Customer Support
Antwoord van XTrade
مرحباً،
نود أولاً التأكد مما إذا كنت عميلاً لدينا حتى نتمكن من مراجعة حالتك بدقة. في حال واجهت أي مشكلة أو لديك شكوى، يسعدنا التحقق منها ومساعدتك فوراً.
يرجى التواصل معنا عبر support@xtrade.com.
تحياتنا،
فريق XTrade
شكراً
كل الشكر للأخ محمد كيلاني علي المكالمة التلفونية والتي تخص المعلومات المفيدة عن التداول وكيفية الاشتراك في منصة آكي تريد للتداول
23 oktober 2025
Review zonder uitnodiging
Happy trader.
My advisor was Igor, he always gives good strong advise and guidance when trading. He has a strong knowledge and is very helpful when new to trading.
Trades do go up and down but he’s always there to support . Being able to with draw funds as and when required is a great bonus. It’s an easy app to use with good support.
Would recommend.
1 oktober 2025
Review zonder uitnodiging
Son una verdadera estafa
Son una verdadera estafa. Te lían para invertir, y luego es imposible recuperar inversión. Cuidado. Con ellos.
20 oktober 2025
Review zonder uitnodiging
Antwoord van XTrade
Hola Pedro,
Tomamos muy en serio este tipo de acusaciones en XTrade.
Hemos solicitado sus datos para verificar que realmente sea un cliente existente y así poder revisar su caso de manera adecuada.
Tan pronto como recibamos esta información, estaremos encantados de analizar la situación en detalle y ofrecerle toda la asistencia posible.
— XTrade Atención al Cliente
It a totally scam company
It a totally scam company! People whom don't believe and put in lot of money. Good Luck to you🙏
1 juli 2025
Review zonder uitnodiging
Antwoord van XTrade
Hi Ryan,
We take allegations of this nature very seriously. XTrade operates under strict regulatory standards, and all client activity is conducted in accordance with those regulations.
We’ve already requested your details so we can verify that you’re an existing client and investigate your claim thoroughly. Once we receive that information from you, our team will review your case and respond accordingly.
— XTrade Customer Support
Scam frauds and cheats and xtrade is allowing it
Asked to deposit 9 lakhs INR saying my funds I lost will be returned
Imagine they lies and scamming tactics to exploit naive clients like me
And then all the money was lost
15 augustus 2025
Review zonder uitnodiging
Antwoord van XTrade
Hi Srikar,
We take such claims seriously and would like to investigate further.
We’ve requested your details to help locate your account, but haven’t received a response yet.
Once verified, we’ll be happy to look into this in detail and assist you further.
— XTrade Customer Support
ESTAFA Y APROVECHADOS
Recibi una llamada de mi abuelo que le hicieron una cuenta de trading por Xtrade, me parece increible, que anden reclutando personas que obviamente no tienen conocimiento de la bolsa para que inviertan en un broker con las tasas altisimas, para el colmo le asignan una corredora de bolsa que no te para de presionar para abrir operaciones SIN STOP-LOSS todo el que sepa de trading sabe que eso es una locura con CFD's y encima hacer hacer short, grandes timadores y aprovechados.
No tienen moral
8 oktober 2025
Review zonder uitnodiging
Antwoord van XTrade
Hola Daniel,
Lamentamos sinceramente escuchar sobre esta situación y tomamos muy en serio acusaciones de esta naturaleza.
Queremos aclarar que XTrade opera bajo estrictos estándares regulatorios, y todas las actividades comerciales se llevan a cabo con total transparencia y verificación.
Nos gustaría revisar este caso a fondo. Por favor, póngase en contacto con nosotros a través de support@xtrade.com, indicando el correo electrónico registrado o el ID de cliente, para que podamos verificar la cuenta y realizar una investigación detallada.
— XTrade Atención al Cliente
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